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ArcherA4
Known Participant
July 9, 2025
Question

Losing star rating

  • July 9, 2025
  • 1 reply
  • 1128 views

I seem to have acquired an irritating quirk

My longtanding workflow has been to import my photos (Copy raw as DNG) , Ctrl A in Library Grid view, rate as one star and then start rating as 0 or 2 (with Auto Advance checked under Photo) 

My last few days have seen the screen "flick" and for them all to revert to 0 stars after a minute or two of sorting (so that sorting is lost) on almost all occasions

No recurrence after the initial revert

Lightroom Classic version: 14.4 [ 202506051112-5918896a ]

Windows 11 Home Build 26100.4349

Canon R5 Mk1

 

    1 reply

    A
    Community Manager
    AlekeCommunity Manager
    Community Manager
    July 11, 2025

    Hi @ArcherA4! Thanks for reaching out!

    Are you able to reproduce the error consistently? If so, it would be super helpful if you could share a screen recording of it happening.

    As a first step, you might also want to try resetting Lightroom preferences. This will restore the app to its default settings and can often help clear up unexpected issues.

    Thanks so much!

    Alek

    *(If you mention me with an @, like @Aleke, I’ll get a notification and can respond faster.)*
    A
    ArcherA4Author
    Known Participant
    July 11, 2025

    Thanks @Aleke 

    Caught it 

    I shot some random stuff on my desk and imported after a PC restart - all set to 1 star then randomly sorted to 0s and 2s
    Did some random editing to the last one star image then at 2mins 44secs they all become one star again and the edits to the one star revert (but are still visible and retrievable from the history - ?)

    The file is over size (and has some identifiable info in it) - I've uploaded it to my Google Photos - have you got somewhere I can send the link?

    A
    ArcherA4Author
    Known Participant
    July 16, 2025

    Hi @ArcherA4! Thanks so much for testing this out, really appreciate you sharing your findings!

    Quick question, are your photos or catalog stored on a NAS by any chance? I’ve seen that cause some hiccups for folks before, especially when the catalog is on a network drive.

    Appreciate your help!

    Alek


    No problem @Aleke 

    No, catalog is on D. It backs up to the C drive (I do occasional manual copies of a couple of backups to a mirrored folder on a NAS too)

    Library will reference some photos on either of two NAS (I have one for sport and one for everything else) but I only move things onto there (from within Lightroom) as archive/free up space on my working PC when they're finished

    I import to a drive on my working PC and do all of my edits on there (same drive as the Lightroom install and different drive to the Windows OS install)

    I'll report back once I've created a couple of hundred Gb of space on the drive I import to...

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