Lost photos [deleted from Cloud by mistake]

[tommyc38849312]

I was having problems syncing my Lightroom mobile photos to desktop app (never had problems before). Somehow I deleted the photos from the cloud by mistake. Is there anyway to get them back? These were really important family photos

[Title edited for question clarity and future forum search... Mod]

[John T Smith]

I've never done that, so don't know if recovery is possible

I also would never have anything important in only one place... I always copy files to a USB drive as backup

[tommyc38849312]

I was trying to sync photos I took using Lightroom mobile camera to my desktop app so I could back them up. But the photos wouldn't sync despite several restarting attempts on both apps. When I pressed on the "cloud" icon on the mobile app, it says "All up to date". However, they didn't show up in my desktop app.

I did some googling and some people suggested to delete the cloud photos so they will get re-synced. I did this, and the photos in my Lightroom mobile app also got deleted!

[selondon]

It's worth opening the Mobile Downloads.lrdata file folder just in case (on your PC/Mac) if you havent tried it. Long shot though.

[tommyc38849312]

I searched for this under Spotlight. But it says I have no application to open this file folder. I'm on a MAC.

Edit: Was able to open the folder. But no lost photos in there. only the ones that has been synced before.

[selondon]

Not good, maybe try the Lightroom Mobile forum, read a couple of threads where they have tried to help in mis-sync issues.

[tommyc38849312]

Thank you for your help. I messaged a staff that dealt with syncing issue on other threads. 

[selondon]

Pictures/Lightroom I think is the default location

then right click to show package contents