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Participant
November 13, 2016
Question

Lost photos [deleted from Cloud by mistake]

  • November 13, 2016
  • 2 replies
  • 543 views

I was having problems syncing my Lightroom mobile photos to desktop app (never had problems before). Somehow I deleted the photos from the cloud by mistake. Is there anyway to get them back? These were really important family photos

[Title edited for question clarity and future forum search... Mod]

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    2 replies

    selondon
    Community Expert
    Community Expert
    November 13, 2016

    Pictures/Lightroom I think is the default location

    then right click to show package contents

    John T Smith
    Community Expert
    Community Expert
    November 13, 2016

    I've never done that, so don't know if recovery is possible

    I also would never have anything important in only one place... I always copy files to a USB drive as backup

    Participant
    November 13, 2016

    I was trying to sync photos I took using Lightroom mobile camera to my desktop app so I could back them up. But the photos wouldn't sync despite several restarting attempts on both apps. When I pressed on the "cloud" icon on the mobile app, it says "All up to date". However, they didn't show up in my desktop app.

    I did some googling and some people suggested to delete the cloud photos so they will get re-synced. I did this, and the photos in my Lightroom mobile app also got deleted!

    selondon
    Community Expert
    Community Expert
    November 13, 2016

    It's worth opening the Mobile Downloads.lrdata file folder just in case (on your PC/Mac) if you havent tried it. Long shot though.