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K
kenblocked
Participant
March 31, 2023
Question

LR 12 Keeps Hanging & Crashing

  • March 31, 2023
  • 1 reply
  • 494 views

I try to install LR 12 on Mac OS 12.6.4 on my Mac Pro Lat 2013. I tried even 11.5 but LR refuses to open.

 

I tried doing the preference trash method but I do not see any Adobe plist file in preferences. I only see two Adobe files: adobegenuineservice and adobedesktopservice. I trashed the catalog file and still, nothing opens or works.

 

I keep getting the beach ball effect, and bouncing icon but never opens or it opens and hangs leaving my computer not able to shut down or restart. I have plenty of RAM 128GB but still nothing.

 

Does anyone know which version of LR works best on the OS version? LR for the life of me keeps hanging.

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1 reply

AxelMatt
Community Expert
AxelMattCommunity Expert
Community Expert
March 31, 2023

Please see here: P: LrC 12.2.1 fails to start/launch or is extremel... – Seite 4 - Adobe Support Community - 13673512 and check if it's help.

 

My System: Intel i7-8700K - 64GB RAM - NVidia Geforce RTX 3060 - Windows 11 Pro 25H2 -- LR-Classic 15 - Photoshop 27 - Nik Collection 8 - PureRAW 5 - Topaz Photo
johnrellis
johnrellis
Legend
March 31, 2023

See this post for the most up-to-date steps to work around the issue Axel linked to:

https://community.adobe.com/t5/lightroom-classic-bugs/p-lrc-12-2-1-fails-to-start-launch-or-is-extremely-slow-launching/idc-p/13695275/page/6#M41952

K
kenblockedAuthor
Participant
April 7, 2023

I went to it through your link and it was in the off switch already. Did the restart and went to the exact location and no file in that location. Is an update coming to fix this issue?


I deleted the 12 version of Lr and installed 11.0 Created a new Lr catalog and did not upgrade or use it from the previous catalog on file, but Lr still hangs (beach ball) at the "Updating Catalog for Plug-in Data" message. Lr opens up and everything looks to be working then it hangs at that screen. It does not move forward from there after 5 minutes.

 

 

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