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PagiArt
Inspiring
September 1, 2024
Answered

LR 13.5 Often freezes on export

  • September 1, 2024
  • 6 replies
  • 2523 views

After updating to 13.5, Lightroom often freezes when I try to export more than ~10 photos with watermark. I need to do many exports of 10 photos instead of one with for example 25 photos. Is there any fix for this?

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Correct answer PagiArt

I tried turning off GPU in LR and although it didn't fix problem with Lightroom, it gave me bluescreen on which there was some important info for me. I have 13th gen Intel CPU and maybe you have heart that there is a lot of problems going on with latest BIOSes for them. Lightroom was crashing because of unstable CPU. I thought that mine is stable as I tested its stability in other apps, but it looks like LR is a bit different case. I tweaked some BIOS settings and now it's working like it should, but I need to work again on CPU temperatures. Problem solved, it's Intel's fault.

6 replies

GoldingD
GoldingD
Legend
September 2, 2024
it gave me bluescreen on which there was some important info for me

Do you remember what that error message stated. I think I remember something on the web about such a screen that would indicate your CPU and BIOS were at risk of the Intel issue. (but currently having an issue searching for)

 

And did you visit your computers or Motherboard support site for an updated BIOS? (one that addresses the Intel CPU issue)

 

 

P
PagiArtAuthor
Inspiring
September 2, 2024

It was "clock_watchdog_timeout". I already had updated BIOS about a month ago, but the thing is that these new BIOS versions aren't just "update and forget". I had to disable IA CEP and tweak SVID Behavior, because without that CPU was overheating on high load. I set SVID Behavior to "Best-Case Scenario" and had low temperatures, but now it turned out that in Lightroom PC is unstable. So today I changed SVID Behavior to "Typical Scenario", temperatures rised to 94 degrees on high load, but at least CPU was stable. Next I did undervolting and so far it's running stable with about 89-90 degrees on high load.

dj_paige
dj_paige
Legend
September 2, 2024

Try turning off the GPU in LrC before you do the export.

 

Please provide the system info as requested by @GoldingD 

 

Also, a stated by @Gixxxa75 turn off you anti-virus to see if it helps.

P
PagiArtAuthorCorrect answer
Inspiring
September 2, 2024

I tried turning off GPU in LR and although it didn't fix problem with Lightroom, it gave me bluescreen on which there was some important info for me. I have 13th gen Intel CPU and maybe you have heart that there is a lot of problems going on with latest BIOSes for them. Lightroom was crashing because of unstable CPU. I thought that mine is stable as I tested its stability in other apps, but it looks like LR is a bit different case. I tweaked some BIOS settings and now it's working like it should, but I need to work again on CPU temperatures. Problem solved, it's Intel's fault.

    Gixxxa75
    Gixxxa75
    Inspiring
    September 2, 2024

    Does disabling "real time protection" in windows defender make a differance? Been having similar issues when importing recently that seems to have cured mine.

    P
    PagiArtAuthor
    Inspiring
    September 2, 2024

    I don't use Windows Defender as antivirus, so it isn't enabled.

    Gixxxa75
    Gixxxa75
    Inspiring
    September 2, 2024

    Yeah, I use third party anti virus and thought defender was diasbled as well. not sure if both were running at the same time causing issue. Even unistalled the third party antivirus as I suspect it was the issue, but windows defender kicks in as soon as you uninstall the third party one. 

    GoldingD
    GoldingD
    Legend
    September 1, 2024

    And your hard drive that your catalog is on, how much free space in percent? Looking for at least 20% free, some say 25% free.

     

     

     

     

    P
    PagiArtAuthor
    Inspiring
    September 2, 2024

    About 30% free. My SSD drive is okay and it's definitely problem with Lightroom, not hardware.

    GoldingD
    GoldingD
    Legend
    September 1, 2024

    And please post a screenshot of your LrC /Preferences/Performance/

     

     

     

    P
    PagiArtAuthor
    Inspiring
    September 2, 2024

     

    GoldingD
    GoldingD
    Legend
    September 1, 2024

    Please post your System Information as Lightroom Classic (LrC) reports it. In LrC click on Help, then System Info, then Copy. Paste that information into a reply. Please present all information from first line down to and including Plug-in Info. Info after Plug-in info can be cut out as that is just so much dead space to us non-Techs and it takes up vast amounts of scroll space making the reply less readable and less likely that others will bother with your post.

     

     

    daners1212
    daners1212
    Participating Frequently
    September 27, 2024

    Lightroom Classic version: 13.5.1 [ 202408271704-d15d09cd ]
    License: Creative Cloud
    Language setting: en-US
    Operating system: Mac OS 15
    Version: 15.0.0 [24A335]
    Application architecture: x64
    Logical processor count: 20
    Processor speed: 3.6GHz
    SqLite Version: 3.36.0
    Built-in memory: 65,536.0 MB
    Dedicated GPU memory used by Lightroom: 581.4MB / 8,176.0MB (7%)
    Real memory available to Lightroom: 65,536.0 MB
    Real memory used by Lightroom: 16,378.5 MB (24.9%)
    Virtual memory used by Lightroom: 57,980.0 MB
    Memory cache size: 4,619.9MB
    Internal Camera Raw version: 16.5 [ 1954 ]
    Maximum thread count used by Camera Raw: 5
    Camera Raw SIMD optimization: SSE2,AVX,AVX2
    Camera Raw virtual memory: 3315MB / 32767MB (10%)
    Camera Raw real memory: 4026MB / 65536MB (6%)

    Cache1:
    Final1- RAM:352.0MB, VRAM:0.0MB, IMG_0191.CR3
    NT- RAM:352.0MB, VRAM:0.0MB, Combined:352.0MB

    Cache2:
    m:4,619.9MB, n:352.3MB

    U-main: 211.0MB

    Standard Preview Size: 5120 pixels
    Displays: 1) 5120x2880

    Graphics Processor Info:
    Metal: AMD Radeon Pro 5500 XT
    Init State: GPU for Export supported by default
    User Preference: Off

    Application folder: /Applications/Adobe Lightroom Classic
    Library Path: /Users/danacubbage/Desktop/2024-09-07 Abby + Greydon/2024-09-07 Abby + Greydon.lrcat
    Settings Folder: /Users/danacubbage/Library/Application Support/Adobe/Lightroom

    Installed Plugins:
    1) AdobeStock
    2) Aperture/iPhoto Importer Plug-in
    3) Flickr
    4) JPEGmini
    5) Nikon Tether Plugin

    Config.lua flags:

     

     

    dj_paige
    dj_paige
    Legend
    September 27, 2024

    @daners1212please start your own new thread on this, and explain the problem from scratch. People will be happy to help you in a new thread.

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