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Participant
November 28, 2018
Question

LR CC Classic crashes right after startup

  • November 28, 2018
  • 3 replies
  • 384 views

Hey there,

my LR CC CLassic (V 7.5 and all other versions later 7.2) began to crash right after startup today - I didn't change anything in my system, no new drivers, no new software, no change in preferences. It's just horrible, can't work with that - I even can't open any menus in LR, it crashes too quick after start.

Things I tried:
- installed all the latest drivers

- calibrated the monitor

- rebooted the system (was the first I tried)
- disabled gpu support in lr manually

- disconnected all network drives

- tried a new cataloge

- tried different cataloges

now I downgraded LR to 7.2 and this one works... But that's not the solution I need.

Any1 expecting same errors ?

    This topic has been closed for replies.

    3 replies

    GoldingD
    Legend
    November 29, 2018

    Probably time to give in and contact Adobe Customer Care.

    one link: Contact Customer Care

    basically start a chat session, and if not how you want to interact, ask that they set up a phone call

    GoldingD
    Legend
    November 29, 2018
    catmasonAuthor
    Participant
    November 29, 2018

    oc course. That was the first I've tried. Even tried clean install without any user prefs. :/

    99jon
    Genius
    November 29, 2018

    The latest version is LR Classic 8.0

    Have you tried updating?

    Launch Creative Cloud and go to the apps tab to install the update.

    GoldingD
    Legend
    November 28, 2018

    Your OS? And did it change?

    catmasonAuthor
    Participant
    November 29, 2018

    Win10, no changes, latest version