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Garygod76
Participant
June 4, 2025
Question

LR Classic and PS turn off my keyboard

  • June 4, 2025
  • 2 replies
  • 231 views

I have an annoying issue, botn in LRC an in PS often, while the pc is working to apply a correction, importing images, run AI tasks, my keyboard turns off. I have to unplug the USB connector and plug in again. I changend Motherboard and Graphic card and PSU, but this issue still remains. Every 5 minutes I 've to stand up, go to the back of the case, find the plug and so on.... 

No change o version and drivers helped me.

2 replies

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Community Manager
AlekeCommunity Manager
Community Manager
June 4, 2025

Hey @Garygod76! Just to make sure I’m understanding you right—when you’re using Photoshop and Lightroom Classic, does your keyboard stop working in all apps, or does it just stop working in the Adobe ones?

Thanks!
Alek

*(If you mention me with an @, like @Aleke, I’ll get a notification and can respond faster.)*
dj_paige
dj_paige
Legend
June 4, 2025

Next to investigate is the the problem is the keyboard.

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Garygod76Author
Participant
June 4, 2025

my keyboard is broken only when I use Adobe products?

dj_paige
dj_paige
Legend
June 4, 2025

Sure why not? Adobe products could use the certain commands to the motherboard (and GPU) that other programs might not use.

 

“When you have eliminated all which is impossible, then whatever remains, however improbable, must be the truth.” — Sherlock Holmes

 

And you might also want to search for a bad USB port or wire.

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