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Mario283007096qon
Participant
September 29, 2023
質問

LR Classic doesn't start after Update to Mac Sonoma

  • September 29, 2023
  • 返信数 8.
  • 9253 ビュー

Hi,

 

yesterday I updated my MacBook Pro to macOS Sonoma. Everything works fine, except Lightroom Classic wich doesn't start anymore. It's stuck at the "Loading" Pop up but then I get a spinning wheel and nothing happens. It basically freezes. I already re-installed it and re-startet the MacBook. Lightroom itself works. I only have issues with Lightroom Classic. Anyone else experiencing this? Any workarounds? 

 

Thank you in advance

    返信数 8

    A
    act26946035kuhk
    Participant
    October 22, 2025

    Check the integrity of your ~/Pictures folder. It needs to be a directory.

    For me, I had some issues as i was keeping my Pictures folder on a separate drive.

    sfleditor
    sfleditor
    Inspiring
    September 20, 2024

    my solution after trying all this as when I went into Privacy settings on the MAC PS didn't even show up, but... PS Beta did. I removed PS beta and all edit in to PS worked again.

    O
    oreganoo
    Participant
    June 13, 2024

    I'm having a similar issue, and nothing I've tried has worked. 

    S
    Swapnil33167476quun
    Participant
    October 28, 2023

    I am running into the same issues, re-install has not helped  LRC look-up the launch, of MacBook M2 on Sonoma. I also followed the reset procedure but it didn't work for me. Team Adobe please sort it out we are not able to work further .

     

     
    John Indiveri
    John Indiveri
    Participant
    October 24, 2023

    I contacted Adobe support and basically had to create a new profile on my mac. I went ahead and created a new admin profile, logged in with my apple credentials, opened up LrC and it worked. Something got corrupted on my main profile, Apple gave me the same suggestion Adobe did. Is what it is I guess. 

    S
    Swapnil33167476quun
    Participant
    October 28, 2023

    how to get connect to adobe team

    GoldingD
    GoldingD
    Legend
    October 23, 2023

    To each member that LrC will not launch, after dealing with the issue the Adobe Server caused, remember you may have had a crash or force quit, and a lock file might exist. Supposedly you should get an error (LrC catalog in use) but sometimes (in my experience) that error does not show up, check for:

     

     

    Not likely, but you never know unless you look.

      John Indiveri
      John Indiveri
      Participant
      October 23, 2023

      Has anyone been able to figure this out? I updated today, tried everything listed here and no dice.

      Rikk Flohr_Photography
      Community Manager
      Rikk Flohr_PhotographyCommunity Manager
      Community Manager
      September 29, 2023

      While 12.5 isn't qualified yet for Sonoma, a clean reinstall might cure your issue. 

       

      Clean Lightroom Install Procedure

      • Close Lightroom
      • Restart the computer
      • Use the Adobe Creative Cloud App to uninstall Lightroom
      • Restart the computer
      • Install Lightroom via the Creative Cloud App without launching any other programs.
      • Restart the computer
      • Launch Lightroom
      • Wait 5 minutes
      Rikk Flohr: Adobe Photography Org
      P
      Phopart
      Participant
      October 2, 2023

      Hi, tried this 2 times but nothing works. After some minutes LrC doesn't respond anymore. It doesn't even open anymore. What a mess!

      M
      Mario283007096qon作成者
      Participant
      October 2, 2023

      Update: It wasn't just LrC which stopped working, also Premiere Pro didn't open anymore.

       

      After a lot of research and calls with the Apple and Adobe support, I found a solution now. Maybe this could help you too: I simply created a new user on my MacBook, logged in with my Apple-ID and suddenly everything started to work again. I don't know what the exact issue was, but it seems that my connection to iCloud Drive broke during the update and Adobe couldn't access files (probably plugins or system files) that were on the Cloud and needed for a proper performance. 

       

      Try it and let me know if it works. If it doesn't I'll forward you some further suggestions I got from Adobe.

       

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