LR Classic taking forever to import

New Here ,
Jul 19, 2018 Jul 19, 2018

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After installing the update for LR Classic, importing images is taking forever!

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Adobe Community Professional ,
Jul 19, 2018 Jul 19, 2018

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Define forever. How many images, how long? What exact version? What operating system?

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New Here ,
Jul 19, 2018 Jul 19, 2018

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Hi Jim. I'm sure I am exaggerating, but I never got the spinning beach ball of death on import until today. Mac OS High Sierra. Version 10.13.6 Adobe LR Classic CC 7.4 Release Camera Raw 10.4

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Adobe Community Professional ,
Jul 19, 2018 Jul 19, 2018

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I know nothing about the Mac. Did this just started happening? Have you tried disabling the graphics processor in the Lightroom preferences? If so, did that make any difference?

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New Here ,
Jul 19, 2018 Jul 19, 2018

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I ended up uninstalling and reinstalling the app - fixed it! Thank you for your help.

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Adobe Community Professional ,
Jul 19, 2018 Jul 19, 2018

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When you 're importing images, what does the progress bar in the top left corner of your screen look like? Is it moving showing progress?

Also, are you just importing or converting to DNG at the same time? How big are your files?

Marek Mularczyk
Adobe Certified Expert and Instructor

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New Here ,
Jul 19, 2018 Jul 19, 2018

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I ended up uninstalling and reinstalling the app - fixed it! Thank you for your help.

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Adobe Community Professional ,
Jul 19, 2018 Jul 19, 2018

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I'm glad it's working for you now 

Marek Mularczyk
Adobe Certified Expert and Instructor

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Participant ,
May 09, 2022 May 09, 2022

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My imports are taking way longer than they should.  These are medium-sized canon raw files, about 18 MB each, importing from a fast UDMA 100x compact Flash card on a fast usb3 reader, into an external drive that is a thunderbolt raid 0 dual SDD.  It's 4 TB in size and has 2.78 TB available.  It should be blazing fast.  The slowdown appears to be with Lightroom.  Lightroom catalog and raw cache folder is on my internal 1 TB SSD which has 280 GB of space left on it.     Imports are taking over 20 seconds per image. 

Lightroom shows copy and import progress bar, but it's taking a very long time per image.  Some images are taking over 30 seconds.  I just looked on the drive where the images are being imported.  They are already there.  They have been there over 20 minutes.  Out of 845 images, Lightroom has currently imported 585 of them.  Imports fast at first, as in several per second, the usual speed, then slows down to a crawl at around 450 images.     I am using Lightroom Classic V 11.2  Mac Monteray 12.3.1.  iMac Retina 5K 2019.  .... now lightroom is unresponsive and has the spinning beachball... meaning I have to force quit.  Atttached is crash report. 

 

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Participant ,
May 09, 2022 May 09, 2022

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Lightroom created a new crash report upon restart.  Is seems somewhat differnet than the crash report that happens upon force quit.  See attached.

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Participant ,
May 09, 2022 May 09, 2022

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upon restart all images are all there, already imported.  So lightroom hung at around image 585 after it had slowed to a crawl for about 20 minutes, but in the background the images were apparently already imported in the catalog.  Would love to know what is causing LR to slow and then hang on imports.  Maybe someone can tell from the crash reports?

 

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Participant ,
May 09, 2022 May 09, 2022

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LATEST

Should add:

Current performance setttings in LR:  Use graphics processor: Off.   (I have an AMD Radeon Pro Vega 48 graphics card, but was getting some system kernal panics so I had turned it off to see if my card was causing it.)

 

Camera Raw Cache Maximum size: 100 GB.

Catalog recently optimized.

Grenerate Previews in Parallel is selected.

Please let me know if I should change any setttings to avoid lightroom hang on imports.

 

 

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