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April 19, 2022
Question

LR Classic won't work after installing 11.3

  • April 19, 2022
  • 4 replies
  • 564 views

After using Lightroom for more than 10 years, I am flummoxed. I have spent 2 full days reading all "fixes" and tried clean installing GPU driver, using older catalogs, reemoving preerences and presets, etc. I have had some very limited success in using a 6 month old catalog - success only to the extent that I got LR to open and stay open long enough to generate system info, which as follows:

Adobe Photoshop Version: 23.3.0 20220405.r.394 3413e05 x64

Number of Launches: 35

Operating System: Windows 10 64-bit

Version: 10 10.0.19044.1645

System architecture: Intel CPU Family:6, Model:14, Stepping:9 with MMX, SSE Integer, SSE FP, SSE2, SSE3, SSE4.1, SSE4.2, AVX, AVX2, HyperThreading

Physical processor count: 4

Logical processor count: 8

Processor speed: 3600 MHz

Built-in memory: 16320 MB

Free memory: 10451 MB

Memory available to Photoshop: 12032 MB

Memory used by Photoshop: 70 %

SAM SDK Version: 2.0.0-main.1076

ACP.local Status:

- SDK Version: 2.4.1

- Core Sync Status: Reachable and compatible

- Core Sync Running: 5.8.0.19

- Min Core Sync Required: 4.3.66.0

Live Edit Client SDK Version: 3.90.3

Manta Canvas: Enabled.

Alias Layers: Disabled.

Modifier Palette: Disabled.

Highbeam: Disabled.

Image tile size: 1024K

Image cache levels: 4

Font Preview: Medium

HarfBuzz Version: 2.8.1

TextEngine: Unified Text Engine

======= GPU

Native API stable: True

OpenGL API stable: True

OpenCL API stable: True

GPUDeny: 0

GPUForce: 0

useGPU: 1

useOpenCL: 1

isGPUCapable: 1

GPUName: NVIDIA GeForce GTX 1060 3GB

GPUVendor: NVIDIA

IsNativeGPUCapable: 1

IsOpenGLGPUCapable: 1

IsOpenCLGPUCapable: 1

HasSufficientRAM: 1

GPU accessible RAM: 3,133 MB

Required GPU accessible RAM: 1,500 MB

UseGraphicsProcessorChecked: 1

UseOpenCLChecked: 1

Windows remote desktop: 0

Display: 1

Display Bounds: top=0, left=0, bottom=1200, right=1920

Display: 2

Display Bounds: top=0, left=-2560, bottom=1440, right=0

------- Sniffer output

[0 ms]

Launch GPUSnifferThread

 

[1 ms]

Start RunAllAPIs

 

[1 ms]

"C:\Program Files\Adobe\Adobe Photoshop 2022\sniffer.exe" -baseTimeMS=2088249 -comment=Photoshop Version: Adobe Photoshop 23.3.0 20220405.r.394 3413e05 x64

 

[2951 ms]

Start sniffer 2022-04-18 15:53:47

# Photoshop Version: Adobe Photoshop 23.3.0 20220405.r.394 3413e05 x64

C:\Program Files\Adobe\Adobe Photoshop 2022\sniffer.exe -baseTimeMS=2088249 -comment=Photoshop Version: Adobe Photoshop 23.3.0 20220405.r.394 3413e05 x64

 

{156 ms}

Start platform native

# displays: 2

Display 0

Display: \\.\DISPLAY2

Main: TRUE

Built in: FALSE

Stereo: FALSE

Bounds: (0, 0) -> (1,920, 1,200)

Dimensions: (1,920 1,200)

Physical size: (0 0)

Pixel size: (0 0)

Dynamic range: (0 1)

Potential dynamic range: (0 1)

Reference dynamic range: (0 0)

Attached Device: (DeviceID name=NVIDIA GeForce GTX 1060 3GB index=0 preferred=1)

 

Display 1

Display: \\.\DISPLAY1

Main: FALSE

Built in: FALSE

Stereo: FALSE

Bounds: (-2,560, 0) -> (0, 1,440)

Dimensions: (2,560 1,440)

Physical size: (0 0)

Pixel size: (0 0)

Dynamic range: (0 1)

Potential dynamic range: (0 1)

Reference dynamic range: (0 0)

Attached Device: (DeviceID name=NVIDIA GeForce GTX 1060 3GB index=0 preferred=1)

 

# devices: 1

Device 0

Name: NVIDIA GeForce GTX 1060 3GB

Preferred: TRUE

Power Envelope: UNKNOWN

Attachment: UNKNOWN

# attached displays: 2

\\.\DISPLAY2

\\.\DISPLAY1

GPU accessible RAM: 3,133 MB

VRAM: 3,133 MB

Dedicated System RAM: 0 MB

Shared System RAM: 8,556 MB

API version: 12.0 (12.0)

Device version: 12.0 (12.0)

Vendor name: NVIDIA

Driver: C:\WINDOWS\System32\DriverStore\FileRepository\nvaesi.inf_amd64_fcf74dba7f54780d\nvldumdx.dll

Driver date: 2022-03-17 000000.000000-000

Driver age: 1 month

Driver version: 30.0.15.1215

Supports UMA: UNSUPPORTED

D3D-ID: 7170

End platform native

{777 ms}

 

{777 ms}

Start platform OpenGL

# displays: 2

Display 0

Display: \\.\DISPLAY2

Main: TRUE

Built in: FALSE

Stereo: FALSE

Bounds: (0, 0) -> (1,920, 1,200)

Dimensions: (1,920 1,200)

Physical size: (0 0)

Pixel size: (0 0)

Dynamic range: (0 1)

Potential dynamic range: (0 1)

Reference dynamic range: (0 0)

Attached Device: (DeviceID name=NVIDIA GeForce GTX 1060 3GB/PCIe/SSE2 index=0 preferred=1)

 

Display 1

Display: \\.\DISPLAY1

Main: FALSE

Built in: FALSE

Stereo: FALSE

Bounds: (-2,560, 0) -> (0, 1,440)

Dimensions: (2,560 1,440)

Physical size: (0 0)

Pixel size: (0 0)

Dynamic range: (0 1)

Potential dynamic range: (0 1)

Reference dynamic range: (0 0)

Attached Device: (DeviceID name=NVIDIA GeForce GTX 1060 3GB/PCIe/SSE2 index=0 preferred=1)

 

# devices: 1

Device 0

Name: NVIDIA GeForce GTX 1060 3GB/PCIe/SSE2

Preferred: TRUE

Power Envelope: INTEGRATED

Attachment: UNKNOWN

# attached displays: 2

\\.\DISPLAY2

\\.\DISPLAY1

GPU accessible RAM: 3,133 MB

VRAM: 3,133 MB

Dedicated System RAM: 0 MB

Shared System RAM: 8,556 MB

API version: 2.1 (2.1.2 NVIDIA 512.15)

Device version: 2.1 (2.1.2 NVIDIA 512.15)

Vendor name: NVIDIA

Driver: C:\WINDOWS\System32\DriverStore\FileRepository\nvaesi.inf_amd64_fcf74dba7f54780d\nvldumdx.dll

Driver date: 2022-03-17 000000.000000-000

Driver age: 1 month

Driver version: 30.0.15.1215

GLSL version: 1.20 (1.20 NVIDIA via Cg compiler)

End platform OpenGL

{1018 ms}

 

{1018 ms}

Start platform OpenCL

# displays: 0

 

# devices: 1

Device 0

Name: NVIDIA GeForce GTX 1060 3GB

Preferred: TRUE

Power Envelope: DISCRETE

Attachment: UNKNOWN

# attached displays: 0

GPU accessible RAM: 3,221 MB

VRAM: 3,221 MB

Dedicated System RAM: 0 MB

Shared System RAM: 0 MB

API version: 3.0 (OpenCL 3.0 CUDA)

Device version: 3.0 (OpenCL 3.0 CUDA)

Vendor name: NVIDIA

Driver: UNKNOWN

Driver date: UNKNOWN

Driver age: UNKNOWN

Driver version: UNKNOWN

Bandwidth: 139 GB / s

Compute score: 1,476.01

Device name string: NVIDIA GeForce GTX 1060 3GB

Device vendor string: NVIDIA Corporation

Platform name string: NVIDIA CUDA

Platform vendor string: NVIDIA Corporation

End platform OpenCL

{2851 ms}

 

Exit code kExitNormal

End sniffer 2022-04-18 15:53:50

[kStatusNormal, kExitNormal]

 

[2952 ms]

Finish RunAllAPIs

 

[15059 ms]

Start GetSnifferResult

 

[15059 ms]

Finish GetSnifferResult

 

------- Sniffer output

======= GPU

License Type: Subscription

Serial number: 96040399500423408607

GUIDBucket:

Composite Core (enable_composite_core): on

Composite Core GPU (comp_core_gpu): on

Composite Core Threads (MultithreadedCompositing): on

Composite Core UI (comp_core_ui): off

Composite Core Feature Prefs (CompCoreFeaturePrefs): off

Document Graph (enable_doc_graph): off

 

Application folder: C:\Program Files\Adobe\Adobe Photoshop 2022\

Temporary file path: C:\Users\rapsa\AppData\Local\Temp\

Photoshop scratch has async I/O enabled

Scratch volume(s):

F:\, 118.1G, 21.4G free

Required Plugins folder: C:\Program Files\Adobe\Adobe Photoshop 2022\Required\Plug-ins\

Primary Plugins folder: C:\Program Files\Adobe\Adobe Photoshop 2022\Plug-ins\

 

Installed components:

A3DLIBS.dll A3DLIB Dynamic Link Library 9.2.0.112

ACE.dll ACE 2022/03/14-13:03:40 79.c41170d 79.c41170d

AdbePM.dll PatchMatch 2022/01/12:10:59:07 1.15de769dc03f392205cdd45bcd7674c35694bb52 1.15de769dc03f392205cdd45bcd7674c35694bb52

AdobeLinguistic.dll Adobe Linguisitc Library 353c9a5

AdobeOwl.dll Adobe Owl 5.5.0

AdobePDFL.dll PDFL 2022/03/30-04:53:11 79.9f64572 79.9f64572

AdobePDFSettings.dll Adobe PDFSettings 1.07

AdobePIP.dll Adobe Product Improvement Program 8.2.0.16

AdobeSVGAGM.dll AdobeSVGAGM 79.cb34c9e 79.cb34c9e

AdobeXMP.dll Adobe XMP Core 2022/03/14-11:26:19 79.9ccc4de 79.9ccc4de

AdobeXMPFiles.dll Adobe XMP Files 2022/03/14-11:26:19 79.9ccc4de 79.9ccc4de

AdobeXMPScript.dll Adobe XMP Script 2022/03/14-11:26:19 79.9ccc4de 79.9ccc4de

adobe_caps.dll Adobe CAPS 10,0,0,6

AGM.dll AGM 2022/03/14-13:03:40 79.c41170d 79.c41170d

AID.dll AID DLL 1.0.0.33

AIDE.dll AIDE 2022/03/11-03:19:26 79.d5f62b5 79.d5f62b5

aifm.dll AIFM 1.0 23.68434

AILib.dll Adobe Illustrator 2022 26.0.0

aiport.dll AIPort 1.0 23.68434

ARE.dll ARE 2022/03/14-13:03:40 79.c41170d 79.c41170d

AXE8SharedExpat.dll AXE8SharedExpat 2022/02/04-19:11:32 79.97e751e 79.97e751e

AXEDOMCore.dll AXEDOMCore 2022/02/04-19:11:32 79.97e751e 79.97e751e

Bib.dll BIB 2022/03/14-13:03:40 79.c41170d 79.c41170d

BIBUtils.dll BIBUtils 2022/03/14-13:03:40 79.c41170d 79.c41170d

boost_chrono.dll photoshopdva 22.0.0

boost_date_time.dll photoshopdva 22.0.0

boost_filesystem.dll photoshopdva 22.0.0

boost_program_options.dll photoshopdva 22.0.0

boost_regex.dll photoshopdva 22.0.0

boost_system.dll photoshopdva 22.0.0

boost_threads.dll photoshopdva 22.0.0

CoolType.dll CoolType 2022/03/14-13:03:40 79.c41170d 79.c41170d

CRClient.dll Adobe Crash Reporter Client DLL 4.7.0.0

DirectML.dll DirectML Redistributable Library 1.5.1+210429-0157.1.dml-1.5.adbd007

dnssd.dll Bonjour 3,0,0,2

dvaaccelerate.dll photoshopdva 22.0.0

dvaappsupport.dll photoshopdva 22.0.0

dvaaudiodevice.dll photoshopdva 22.0.0

dvacore.dll photoshopdva 22.0.0

dvacrashhandler.dll Adobe Audition CC 2017 10.0.0

dvamarshal.dll photoshopdva 22.0.0

dvamediatypes.dll photoshopdva 22.0.0

dvametadata.dll photoshopdva 22.0.0

dvametadataapi.dll photoshopdva 22.0.0

dvametadataUI.dll photoshopdva 22.0.0

dvanet.dll photoshopdva 22.0.0

dvaplayer.dll photoshopdva 22.0.0

dvascripting.dll photoshopdva 22.0.0

dvatransport.dll photoshopdva 22.0.0

dvaui.dll photoshopdva 22.0.0

dvavulcansupport.dll photoshopdva 22.0.0

dynamic-torqnative.dll Unified Extensibility Platform uxp-6.0.2-release

dynamiclink.dll photoshopdva 22.0.0

ExtendScript.dll ExtendScript 2022/01/04-10:07:31 82.3 82.3

filterport.dll FilterPort 1.1 O

icucnv69.dll International Components for Unicode Build 13.1.a82691a

icudt69.dll International Components for Unicode Build 13.1.a82691a

icuin69.dll International Components for Unicode Build 13.1.a82691a

icuuc69.dll International Components for Unicode Build 13.1.a82691a

igestep30.dll IGES Reader 9.3.0.113

ippcc.dll ippCC. Intel(R) Integrated Performance Primitives. Color Conversion. 2020.0.1 (r0x35c5ec66)

ippcck0.dll ippCC. Intel(R) Integrated Performance Primitives. Color Conversion. 2020.0.1 (r0x35c5ec66)

ippccl9.dll ippCC. Intel(R) Integrated Performance Primitives. Color Conversion. 2020.0.1 (r0x35c5ec66)

ippccy8.dll ippCC. Intel(R) Integrated Performance Primitives. Color Conversion. 2020.0.1 (r0x35c5ec66)

ippcore.dll core. Intel(R) Integrated Performance Primitives. Core Library. 2020.0.1 (r0x35c5ec66)

ippcv.dll ippCV. Intel(R) Integrated Performance Primitives. Computer Vision. 2020.0.1 (r0x35c5ec66)

ippcvk0.dll ippCV. Intel(R) Integrated Performance Primitives. Computer Vision. 2020.0.1 (r0x35c5ec66)

ippcvl9.dll ippCV. Intel(R) Integrated Performance Primitives. Computer Vision. 2020.0.1 (r0x35c5ec66)

ippcvy8.dll ippCV. Intel(R) Integrated Performance Primitives. Computer Vision. 2020.0.1 (r0x35c5ec66)

ippi.dll ippIP. Intel(R) Integrated Performance Primitives. Image Processing. 2020.0.1 (r0x35c5ec66)

ippik0.dll ippIP. Intel(R) Integrated Performance Primitives. Image Processing. 2020.0.1 (r0x35c5ec66)

ippil9.dll ippIP. Intel(R) Integrated Performance Primitives. Image Processing. 2020.0.1 (r0x35c5ec66)

ippiy8.dll ippIP. Intel(R) Integrated Performance Primitives. Image Processing. 2020.0.1 (r0x35c5ec66)

ipps.dll ippSP. Intel(R) Integrated Performance Primitives. Signal Processing. 2020.0.1 (r0x35c5ec66)

ippsk0.dll ippSP. Intel(R) Integrated Performance Primitives. Signal Processing. 2020.0.1 (r0x35c5ec66)

ippsl9.dll ippSP. Intel(R) Integrated Performance Primitives. Signal Processing. 2020.0.1 (r0x35c5ec66)

ippsy8.dll ippSP. Intel(R) Integrated Performance Primitives. Signal Processing. 2020.0.1 (r0x35c5ec66)

ippvm.dll ippVM. Intel(R) Integrated Performance Primitives. Vector Math. 2020.0.1 (r0x35c5ec66)

ippvmk0.dll ippVM. Intel(R) Integrated Performance Primitives. Vector Math. 2020.0.1 (r0x35c5ec66)

ippvml9.dll ippVM. Intel(R) Integrated Performance Primitives. Vector Math. 2020.0.1 (r0x35c5ec66)

ippvmy8.dll ippVM. Intel(R) Integrated Performance Primitives. Vector Math. 2020.0.1 (r0x35c5ec66)

JP2KLib.dll JP2KLib 2022/02/04-19:11:32 79.032215c 79.032215c

libifcoremd.dll Intel(r) Visual Fortran Compiler 10.0 (Update A)

libiomp5md.dll Intel(R) OpenMP* Runtime Library 5.0

libmmd.dll Intel(R) C/C++/Fortran Compiler Mainline

libzip.dll photoshopdva 22.0.0

LogSession.dll LogSession 8.2.0.16

mediacoreif.dll photoshopdva 22.0.0

Microsoft.AI.MachineLearning.dll Microsoft® Windows® Operating System 1.8.20210602.2.d4106de

mkl_avx2.dll Intel® Math Kernel Library 2020.0

mkl_avx512.dll Intel® Math Kernel Library 2020.0

mkl_core.dll Intel® Math Kernel Library 2020.0

mkl_def.dll Intel® Math Kernel Library 2020.0

mkl_mc3.dll Intel® Math Kernel Library 2020.0

mkl_sequential.dll Intel® Math Kernel Library 2020.0

mkl_vml_avx2.dll Intel® Math Kernel Library 2020.0

mkl_vml_avx512.dll Intel® Math Kernel Library 2020.0

mkl_vml_def.dll Intel® Math Kernel Library 2020.0

mkl_vml_mc3.dll Intel® Math Kernel Library 2020.0

MPS.dll MPS 2022/03/11-03:19:26 79.a655e94 79.a655e94

onnxruntime.dll Microsoft® Windows® Operating System 1.8.20210602.2.d4106de

opencv_world452.dll OpenCV library 4.5.2

pdfport.dll PDFPort 2020/11/19-11:34:27 79.625377 79.625377

Plugin.dll Adobe Photoshop 2022 23.3

PlugPlugExternalObject.dll Adobe(R) CEP PlugPlugExternalObject Standard Dll (64 bit) 11.2.0

PlugPlugOwl.dll Adobe(R) CSXS PlugPlugOwl Standard Dll (64 bit) 11.2.0.100

PSCloud.dll 1.0.0.1

PSRes.dll Adobe Photoshop 2022 23.3

PSViews.dll Adobe Photoshop 2022 23.3

ScCore.dll ScCore 2022/01/04-10:07:31 82.3 82.3

SVGRE.dll SVGRE 79.3035f41 79.3035f41

svml_dispmd.dll Intel(R) C/C++/Fortran Compiler Mainline

tbb.dll Intel(R) Threading Building Blocks for Windows 2020, 2, 2020, 0311

tbbmalloc.dll Intel(R) Threading Building Blocks for Windows 2020, 2, 2020, 0311

TfKernel.dll Kernel Geom 9.3.0.113

TFUGEOM.dll Adobe, UGeom© 9.3.0.113

utest.dll photoshopdva 22.0.0

VulcanControl.dll Vulcan Application Control Library 6.6.0.000

VulcanMessage5.dll Vulcan Message Library 6.6.0.000

WinRTSupport.dll Adobe Photoshop Windows RT Support 1.0.1.0

WRServices.dll WRServices Build 17.2.0.3a48b11 17.2.0.3a48b11

wu3d.dll U3D Writer 9.3.0.113

Unified Extensibility Platform uxp-6.0.2-release

UPIC 2.4.1

 

 

Required plugins:

 

Accented Edges 23.3 - from the file “Filter Gallery.8bf”

Adaptive Wide Angle 23.3 - from the file “Adaptive Wide Angle.8bf”

Angled Strokes 23.3 - from the file “Filter Gallery.8bf”

Average 23.3 - from the file “Average.8bf”

Bas Relief 23.3 - from the file “Filter Gallery.8bf”

BMP 23.3 - from the file “Standard MultiPlugin.8bf”

Camera Raw 14.3 - from the file “Camera Raw.8bi”

Camera Raw Filter 14.3 - from the file “Camera Raw.8bi”

Chalk && Charcoal 23.3 - from the file “Filter Gallery.8bf”

Charcoal 23.3 - from the file “Filter Gallery.8bf”

Chrome 23.3 - from the file “Filter Gallery.8bf”

Cineon 23.3 - from the file “Cineon.8bi”

Clarity 10.0 - from the file “tlclarity2ps_x64.8bf”

Clouds 23.3 - from the file “Clouds.8bf”

Color Halftone 23.3 - from the file “Standard MultiPlugin.8bf”

Colored Pencil 23.3 - from the file “Filter Gallery.8bf”

Conté Crayon 23.3 - from the file “Filter Gallery.8bf”

Craquelure 23.3 - from the file “Filter Gallery.8bf”

Crop and Straighten Photos 23.3 - from the file “CropPhotosAuto.8li”

Crop and Straighten Photos Filter 23.3 - from the file “Standard MultiPlugin.8bf”

Crosshatch 23.3 - from the file “Filter Gallery.8bf”

Crystallize 23.3 - from the file “Standard MultiPlugin.8bf”

Cutout 23.3 - from the file “Filter Gallery.8bf”

Dark Strokes 23.3 - from the file “Filter Gallery.8bf”

De-Interlace 23.3 - from the file “Standard MultiPlugin.8bf”

Detail 10.0 - from the file “tltopazdetailps_x64.8bf”

Dicom 23.3 - from the file “Dicom.8bi”

Difference Clouds 23.3 - from the file “Clouds.8bf”

Diffuse Glow 23.3 - from the file “Filter Gallery.8bf”

Displace 23.3 - from the file “Standard MultiPlugin.8bf”

Dry Brush 23.3 - from the file “Filter Gallery.8bf”

DxO ViewPoint 3 3.1.289.0 - from the file “PhotoshopPlugin-filterdvpv364.8bf”

DxO ViewPoint 3 automation 3.1.289.0 - from the file “PhotoshopPlugin-automationdvpv364.8li”

Entropy 23.3 - from the file “statistics.8ba”

Export Color Lookup Tables 23.3 - from the file “Export3DLUT.8be”

Extrude 23.3 - from the file “Standard MultiPlugin.8bf”

FastCore Routines 23.3 - from the file “FastCore.8bx”

Fibers 23.3 - from the file “Standard MultiPlugin.8bf”

Film Grain 23.3 - from the file “Filter Gallery.8bf”

Filter Gallery 23.3 - from the file “Filter Gallery.8bf”

Fresco 23.3 - from the file “Filter Gallery.8bf”

Glass 23.3 - from the file “Filter Gallery.8bf”

Glow 10.0 - from the file “tltopazglowps_x64.8bf”

Glowing Edges 23.3 - from the file “Filter Gallery.8bf”

Grain 23.3 - from the file “Filter Gallery.8bf”

Graphic Pen 23.3 - from the file “Filter Gallery.8bf”

Halftone Pattern 23.3 - from the file “Filter Gallery.8bf”

Halide Bottlenecks 23.3 - from the file “HalideBottlenecks.8bx”

HDRMergeUI 23.3 - from the file “HDRMergeUI.8bf”

HSB/HSL 23.3 - from the file “Standard MultiPlugin.8bf”

IFF Format 23.3 - from the file “Standard MultiPlugin.8bf”

IGES 23.3 - from the file “U3D.8bi”

Impression 10.0 - from the file “tsimpressionps_x64.8bf”

Ink Outlines 23.3 - from the file “Filter Gallery.8bf”

JPEG 2000 23.3 - from the file “JPEG2000.8bi”

Kurtosis 23.3 - from the file “statistics.8ba”

Lens Blur 23.3 - from the file “Lens Blur.8bf”

Lens Correction 23.3 - from the file “Lens Correction.8bf”

Lens Flare 23.3 - from the file “Standard MultiPlugin.8bf”

Liquify 23.3 - from the file “Liquify.8bf”

Material Filter NO VERSION - from the file “MaterialFilter.8bf”

Matlab Operation 23.3 - from the file “ChannelPort.8bf”

Maximum 23.3 - from the file “statistics.8ba”

Mean 23.3 - from the file “statistics.8ba”

Measurement Core 23.3 - from the file “MeasurementCore.8me”

Median 23.3 - from the file “statistics.8ba”

Mezzotint 23.3 - from the file “Standard MultiPlugin.8bf”

Minimum 23.3 - from the file “statistics.8ba”

MMXCore Routines 23.3 - from the file “MMXCore.8bx”

Mosaic Tiles 23.3 - from the file “Filter Gallery.8bf”

Multiprocessor Support 23.3 - from the file “MultiProcessor Support.8bx”

Neon Glow 23.3 - from the file “Filter Gallery.8bf”

Note Paper 23.3 - from the file “Filter Gallery.8bf”

NTSC Colors 23.3 - from the file “NTSC Colors.8bf”

Ocean Ripple 23.3 - from the file “Filter Gallery.8bf”

ON1 Develop 2019 13.7.0.0 - from the file “PerfectEnhanceProxy.8li”

ON1 Develop 2019 13.7.0.0 - from the file “PerfectEnhanceProxy.8li”

ON1 Develop 2019 Filter 13.7.0.0 - from the file “PerfectEnhanceProxy.8li”

ON1 Effects 2019 13.7.0.0 - from the file “PerfectEffects.8li”

ON1 Effects 2019 13.7.0.0 - from the file “PerfectEffects.8li”

ON1 Effects 2019 Filter 13.7.0.0 - from the file “PerfectEffects.8li”

ON1 NoNoise AI 2022 16.0.1.11291 - from the file “ON1 NoNoise AI 2022.8bf”

ON1 NoNoise AI 2022 16.0.1.11291 - from the file “ON1 NoNoise AI 2022.8bf”

ON1 NoNoise AI 2022 Filter 16.0.1.11291 - from the file “ON1 NoNoise AI 2022.8bf”

ON1 NoNoise AI Standalone 2021 16.0.1.0 - from the file “PerfectNoNoiseProxy.8bf”

ON1 NoNoise AI Standalone 2021 16.0.1.0 - from the file “PerfectNoNoiseProxy.8bf”

ON1 NoNoise AI Standalone 2021 Filter 16.0.1.0 - from the file “PerfectNoNoiseProxy.8bf”

ON1 Portrait 2019 13.7.0.0 - from the file “PerfectPortraitProxy.8li”

ON1 Portrait 2019 13.7.0.0 - from the file “PerfectPortraitProxy.8li”

ON1 Portrait 2019 Filter 13.7.0.0 - from the file “PerfectPortraitProxy.8li”

ON1 Resize 2019 13.7.0.0 - from the file “PerfectResizeProxy.8li”

ON1 Resize 2019 Engine Automation 13.7.0.0 - from the file “PerfectResizeProxy.8li”

ON1 Resize 2019 Engine Filter 13.7.0.0 - from the file “PerfectResizeProxy.8li”

ON1 Resize 2019 Filter 13.7.0.0 - from the file “PerfectResizeProxy.8li”

OpenEXR 23.3 - from the file “Standard MultiPlugin.8bf”

Paint Daubs 23.3 - from the file “Filter Gallery.8bf”

Palette Knife 23.3 - from the file “Filter Gallery.8bf”

Patchwork 23.3 - from the file “Filter Gallery.8bf”

Paths to Illustrator 23.3 - from the file “Standard MultiPlugin.8bf”

PCX 23.3 - from the file “PCX.8bi”

Photocopy 23.3 - from the file “Filter Gallery.8bf”

Picture Package Filter 23.3 - from the file “ChannelPort.8bf”

Pinch 23.3 - from the file “Standard MultiPlugin.8bf”

Pixar 23.3 - from the file “Pixar.8bi”

Plaster 23.3 - from the file “Filter Gallery.8bf”

Plastic Wrap 23.3 - from the file “Filter Gallery.8bf”

Pointillize 23.3 - from the file “Standard MultiPlugin.8bf”

Polar Coordinates 23.3 - from the file “Standard MultiPlugin.8bf”

Portable Bit Map 23.3 - from the file “PBM.8bi”

Poster Edges 23.3 - from the file “Filter Gallery.8bf”

PRC 23.3 - from the file “U3D.8bi”

Radial Blur 23.3 - from the file “Standard MultiPlugin.8bf”

Radiance 23.3 - from the file “Radiance.8bi”

Range 23.3 - from the file “statistics.8ba”

Render Color Lookup Grid 23.3 - from the file “Export3DLUT.8be”

Reticulation 23.3 - from the file “Filter Gallery.8bf”

Ripple 23.3 - from the file “Standard MultiPlugin.8bf”

Rough Pastels 23.3 - from the file “Filter Gallery.8bf”

Save for Web 23.3 - from the file “Save for Web.8be”

ScriptingSupport 23.3 - from the file “ScriptingSupport.8li”

Shear 23.3 - from the file “Standard MultiPlugin.8bf”

Simplify 10.0 - from the file “tltopazsimplifyps_x64.8bf”

Skewness 23.3 - from the file “statistics.8ba”

Smart Blur 23.3 - from the file “Standard MultiPlugin.8bf”

Smudge Stick 23.3 - from the file “Filter Gallery.8bf”

Solarize 23.3 - from the file “Solarize.8bf”

Spatter 23.3 - from the file “Filter Gallery.8bf”

Spherize 23.3 - from the file “Standard MultiPlugin.8bf”

Sponge 23.3 - from the file “Filter Gallery.8bf”

Sprayed Strokes 23.3 - from the file “Filter Gallery.8bf”

Stained Glass 23.3 - from the file “Filter Gallery.8bf”

Stamp 23.3 - from the file “Filter Gallery.8bf”

Standard Deviation 23.3 - from the file “statistics.8ba”

Substance Suite NO VERSION - from the file “MaterialSuite.8li”

Sumi-e 23.3 - from the file “Filter Gallery.8bf”

Summation 23.3 - from the file “statistics.8ba”

Targa 23.3 - from the file “Standard MultiPlugin.8bf”

Texture Effects 10.0 - from the file “tstextureeffectsps_x64.8bf”

Texturizer 23.3 - from the file “Filter Gallery.8bf”

Tiles 23.3 - from the file “Standard MultiPlugin.8bf”

Topaz Adjust 5 10.0 - from the file “tladjust5ps_x64.8bf”

Topaz Adjust AI 18.0 - from the file “tltopazadjustaips_x64.8bf”

Topaz B&W Effects 2 10.0 - from the file “tlbw2ps_x64.8bf”

Topaz DeNoise AI 18.0 - from the file “tltopazdenoiseaips_x64.8bf”

Topaz Mask AI 10.0 - from the file “tltopazmaskaips_x64.8bf”

Topaz Mask AI Automation 10.0 - from the file “MaskAIAutomation.8li”

Topaz Mask AI Beta Automation 10.0 - from the file “MaskAIAutomationBETA.8li”

Topaz photoFXlab 10.0 - from the file “tlphotoFXlabps_x64.8bf”

Topaz ReStyle 10.0 - from the file “tlrestyleps_x64.8bf”

Topaz Sharpen AI 10.0 - from the file “tltopazsharpenaips_x64.8bf”

Topaz Star Effects 10.0 - from the file “tlstareffectsps_x64.8bf”

Topaz Studio 10.0 - from the file “tltopazstudiops_x64.8bf”

Topaz Studio 2 18.0 - from the file “tltopazstudio2ps_x64.8bf”

Torn Edges 23.3 - from the file “Filter Gallery.8bf”

Twirl 23.3 - from the file “Standard MultiPlugin.8bf”

U3D 23.3 - from the file “U3D.8bi”

Underpainting 23.3 - from the file “Filter Gallery.8bf”

Vanishing Point 23.3 - from the file “VanishingPoint.8bf”

Variance 23.3 - from the file “statistics.8ba”

Water Paper 23.3 - from the file “Filter Gallery.8bf”

Watercolor 23.3 - from the file “Filter Gallery.8bf”

Wave 23.3 - from the file “Standard MultiPlugin.8bf”

WIA Support 23.3 - from the file “WIASupport.8li”

Wind 23.3 - from the file “Standard MultiPlugin.8bf”

Wireless Bitmap 23.3 - from the file “WBMP.8bi”

ZigZag 23.3 - from the file “Standard MultiPlugin.8bf”

 

Optional and third party plugins: NONE

 

 

Duplicate and Disabled plugins: NONE

 

 

Plugins that failed to load: NONE

 

Unified Extensibility Platform - Extensions:

 

Home Screen (Loaded) 5.7.1.3 - from the file "Required Folder"

CDO: 1.116.2

CmdN: 1.10.5

CDP: 1.141.1

Projects: 1.3.5

Loaded at: 559 ms - launch time impact: 108 ms

ccx-timeline (Prepared) 2.6.41.0 - from the file "Required Folder"

CCX Commenting UXP Webview (Loaded) 22.7.0.0 - from the file "Required Folder"

Loaded at: 41436 ms - launch time impact: 0 ms

CCX Sharesheet UXP (Prepared) 21.4.0.0 - from the file "Required Folder"

TK Luminosity Mask (Prepared) 1.0.3.0 - from the file "Plugin Market Place"

CC Libraries Panel (Prepared) 3.19.218.0 - from the file "C:\Program Files\Common Files\Adobe/CEP/Extensions\CC_LIBRARIES_PANEL_EXTENSION_3_19_218\"

CAPTURE: 2.0.26 STOCK: 2.0.40

Photoshop Cloud Value Dialog (Prepared) 1.0.1.0 - from the file "Required Folder"

Photoshop UXP Export-As (Prepared) 5.8.3.0 - from the file "Required Folder"

Photoshop In App Messaging (Loaded) 2.7.0.0 - from the file "Required Folder"

Loaded at: 41443 ms - launch time impact: 0 ms

Photoshop Selection Feedback (Prepared) 0.5.0.0 - from the file "Required Folder"

Plugins Panel (Prepared) 1.4.3.0 - from the file "Required Folder"

IC popup message (Loaded) 1.0.0.0

Loaded at: 39887 ms - launch time impact: 0 ms

Discover Panel (Loaded) 2.4.0.20 - from the file "Required Folder"

Loaded at: 41445 ms - launch time impact: 0 ms

Neural Filters (Registered) 1.12.1.31 - from the file "Required Folder"

 

Extensions:

 

Libraries 1.0.0 - from the file “C:\Program Files\Common Files\Adobe\CEP\extensions\CC_LIBRARIES_PANEL_EXTENSION_3_19_218\index.html”

com.adobe.capture.extension 1.0.0 - from the file “C:\Program Files\Common Files\Adobe\CEP\extensions\CC_LIBRARIES_PANEL_EXTENSION_3_19_218\extensions\capture\capture.html”

com.adobe.stock.panel.licensing-embedded 1.0.0 - from the file “C:\Program Files\Common Files\Adobe\CEP\extensions\CC_LIBRARIES_PANEL_EXTENSION_3_19_218\extensions\stock-panel-licensing\index.html”

Export As 4.8.15 - from the file “C:\Program Files\Adobe\Adobe Photoshop 2022\Required\CEP\extensions\com.adobe.photoshop.crema\index.html”

Interactive Luminosity Masks 3.3.0 - from the file “C:\Program Files (x86)\Common Files\Adobe\CEP\extensions\com.svenstork.photoshop.InteractiveLuminosityMasks\index.html”

Interactive Blender Panel 1.0.0 - from the file “C:\Program Files (x86)\Common Files\Adobe\CEP\extensions\com.svenstork.photoshop.InteractiveBlenderPanel\index.html”

Export As 4.8.15 - from the file “C:\Program Files\Adobe\Adobe Photoshop 2022\Required\CEP\extensions\com.adobe.photoshop.crema\index.html”

com.adobe.cclibraries.manager 1.0.0 - from the file “C:\Program Files\Common Files\Adobe\CEP\extensions\CC_LIBRARIES_PANEL_EXTENSION_3_19_218\manager.html”

 

Installed TWAIN devices: NONE

 

______________________________________________

 

It opens (barely). One thing I have tried several times is optimizing the catalog, but it always crashes while doing so, I have finally learned that I can get it to open by deleting lrcat.lock, lrcat-shm, and lrcat-wal before reopening by double clicking on the old catalog.

 

I have for years organized all my photos with LR. My catalog is huge and embodies over a decade of work. I have lost at least the last 6 months worth, but have had no luck at all in getting LR 11.3 o work.

 

Any help would be greatly appreciated.

 

 

 

This topic has been closed for replies.

4 replies

Rob_Cullen
Community Expert
Community Expert
April 19, 2022

Is it Lightroom-Classic or Photoshop you are asking about? System report is for Photoshop!

"I got LR to open and stay open long enough to generate system info, which as follows:

Adobe Photoshop Version: 23.3.0 20220405.r.394 3413e05 x64....."

Regards. My System: Windows-11, Lightroom-Classic 15.1.1, Photoshop 27.3.1, ACR 18.1.1, Lightroom 9.0, Lr-iOS 10.4.0, Bridge 16.0.2 .
Participating Frequently
April 19, 2022
I am asking about Lightroom Classic, which is not working.
Participating Frequently
April 19, 2022

My LR Classic stopped working after last update 7 days ago. I have sent several error messages including my e-mail address without any help or any kind of answer. This last update must be some kind of fiasco because it seems, that I am not the only one with problems. Any idea, when this last miserable update will be fixed???

Rikk Flohr_Photography
Community Manager
April 19, 2022

We’ve reviewed the email address you use with this forum and find no crash reports in our system.

 

  • Did you see a crash dialog?
  • Do you use a different email address when filling out the crash report?
  • Was the crash dialog Adobe’s? Microsoft’s? Apple’s?

 

Rikk Flohr: Adobe Photography Org
dj_paige
Legend
April 19, 2022

Comment withdrawn

 

First try the suggestion from @Sameer K to roll back to Lightroom Classic 11.2

Sameer K
Community Manager
Community Manager
April 19, 2022

Hi there,

 

Thanks for reaching out. We are sorry for the trouble with Lightroom Classic. We are here to help.

Could you please confirm if you see any specific error at launching Lightroom Classic 11.3? Does rolling back to Lightroom Classic 11.2 help at all?
Please check this similar thread where Lightroom 11.3 has been reported to crash: https://community.adobe.com/t5/lightroom-classic-bugs/p-crash-11-3-launch-open-catalog-faulting-module-substrate-dll-411196-windows/idc-p/12888739/page/4#M33603

If the issue mentioned above is not applicable in your case, it could be a catalog-related issue.

If the catalog is stored on an external drive, please move it to the internal drive or desktop and try launching it from there. Please check here for more help related to Lightroom Classic Catalogs:  

https://helpx.adobe.com/lightroom-classic/kb/catalog-faq-lightroom.html 

 

You can create a new test catalog and merge the existing one with the new one to avoid broken or damaged databases. Copy the primary catalog or the catalog in question and place it on your computer's desktop.

  • Press the Alt (Win) or OPT (macOS) when launching Lightroom Classic.
  • Choose the option to create a new catalog and create a new one on the internal drive.

  • In the new catalog, head to File > Import from Another Catalog, as shown below.

Proceed with merging the corrupted catalog into the newly made, internal storage-based catalog. 

For more help via video-based steps, check here. See Merging individual catalogs into a master catalog

 

Please let us know if this helps.

Thanks!

Sameer K. 

heronsongAuthor
Inspiring
April 19, 2022

Thank you Sameer, and dj_paige. As I said before, I tried everythig --- except rolling back to 11.2. I did that just now and it appeard to work fine. There seems to be a seriolus bug in 11.3.

 

I am also wondering why Adobe says to do a clean update of GPU driver and then to turn it off? I did that and it didn't work, but if it's turned off what difference does driver make? Is it doing anything if it's turned off? Just wondering...

 

Thank you again for suggesting roll back. Should hae tried that. Didn't knoew how, but of course a search quickly solved that.