LR complains about camera raw version when opening photoshop

Forum|Forum|9 years ago
April 13, 2017
3 replies
4594 views

I recently updated to the latest version of LR, PS and Camera Raw. Now when I am in LR it complains that PS does not have the most recent version of camera raw....specifically the 9.10 version.

In PS when I go to help -> about plugins -> Camera Raw it says I have 9.10.0.739 version installed

The CC app say I am up to date with everything

I should not be getting this error or having this issue. What can I do to resolve this issue?

This topic has been closed for replies.

Correct answer Mohit Goyal

I will continue to check tomorrow after a another restart, but the initial install did not seem to prevent the warning dialog in LR from appearing.

We have identified this issue as bug after the Lightroom 6.10/2015.10 update. You can put a check mark on "Don't show again" and select the option "Open Anyway" as a workaround for now.

Regards,

Mohit

A

Anonymous

Same thing here as well. Isn't there any "fundamental" testing done before release to make sure

that something this basic does not happen? Seems to be something obvious to check to me!

JP Hess

Inspiring

You would certainly think so. But Adobe has become so big and developing so many different things that it seems to have become extremely difficult to keep a handle on everything. I know, that is a poor excuse. But I know from being a developer of a sort in the past that it is easy to overlook little details as changes are being made. A simple change in one area can have a domino effect throughout the program. Believe me, I'm not making any excuses for Adobe. I'm just saying that the kinds of mistakes that are being made are very easy to overlook if extreme care isn't being taken.

S

Simon G E Garrett

Inspiring

Perhaps it is not a fatal issue, but when you are paying for a service (that is what a subscription is)

you expect things to work without issue. If they missed this, what else was missed, screwed up, etc.

that will rear it's head later.

"Perhaps it is not a fatal issue, but when you are paying for a service (that is what a subscription is) you expect things to work without issue."

Yes, that would be nice. However, general metrics suggest that well-tested code designed with sound methodologies are likely to end up with around 1 fault per 2,000 lines of code. LR and PS probably have millions of lines of code between them. Even military-grade and safety-critical software (e.g. aircraft systems) have bugs after those guys spend months testing each minor release. I'm not defending the level of bugs in Adobe's software, just saying error-free is a myth.