LR doesn't show all of my image —cuts off edges

Forum|Forum|3 years ago
June 11, 2022
3 replies
2686 views

When using the transform tool, I discovered a rather disturbing trait of LR. Apparently, the edges are being cut off on all sides. I've been using LR since the beta version and never noticed this, so don't know if it's always been this way or if it's new. When using the Transform panel today, I discovered that there was more to my images than was showing and there's no way I can get it all to show. I use Fit for sizing in the image window and tried other sizes, but that doesn't help. What's up with this?

I've included png's to show that there's more when I use Transform. Original is surrounded by gray; the smaller file is a corner of the image when using Transform. Notice how much more you see of the rounded upper part with the dark curve than in the original image.

I'm on an iMac 2017, 64 GB ram, OS Catalina 10.15.7, LR vs 11.3.1 and have been using LR since the beta version.

macOS

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Correct answer Bob Somrak

I have an Olympus OM-1, which is a 4/3rds camera.

My only remaining guess is LrC is applying an automatic lens correction to the file which might not display all the pixels and when you use Transform LrC turns this off. Someone with your camera will have to chime in. A very interesting problem which I look forward to seeing what your solution is.

Michael J. Hoffman

Community Expert

Do you have "Constrain Crop" enabled in the transform section?

If you go into the Crop tool afterwards, do you see the entire image outside of the crop boundaries?

M

mclynnAuthor

Known Participant

In Transform, Constrain Crop is unchecked. I've included a png of the crop using the crop tool and it shows only what the image shows — none of the info that I see when using Transform.

AxelMatt

Community Expert

The first thing that you should try is to switch off the GPU support from the Lightroom preferences and check if that helps to fix the issue.

Go to Lightroom > Preferences > Performance tab > Uncheck "Use Graphics Processor" > Restart Lightroom.

https://helpx.adobe.com/lightroom-classic/kb/lightroom-gpu-faq.html#troubleshooting

https://helpx.adobe.com/lightroom-classic/kb/troubleshoot-gpu.html

Another step is to try to reset the Lightroom preferences.

https://www.lightroomqueen.com/how-do-i-reset-lightrooms-preferences/

It's recommended to backup your preferences before you reset the preferences to the default settings:

https://helpx.adobe.com/lightroom-classic/kb/preference-file-and-other-file-locations.html

My System: Intel i7-8700K - 64GB RAM - NVidia Geforce RTX 3060 - Windows 11 Pro 25H2 -- LR-Classic 15 - Photoshop 27 - Nik Collection 8 - PureRAW 6 - Topaz Photo AI

M

mclynnAuthor

Known Participant

Thanks for your answer. First, I went to LR prefs and there is no unchecking of "Use Graphics Processor: It's options are only "Auto, Custom, or Off." I chose "Off," shut down LR, & restarted the computer. Same issue.

Next, I went to Finder> Library> Prefs> com.adobe.LightroomClassicCC7 and moved it to the Desktop, then shut down LR, & restarted the computer. Same issue.

Next, I opened the plist file into TextEdit & searched for the line "useAutoBahn = true" as mentioned in your second link above. There's no such wording in the file. The closest it came was this: AgEditExternally_formatOptions_ExpansionState_TouchWorkspace_autoEnterMode[useAutoBahn_AgMultiMonitor_autoResize_"AgCameraRawNamedSettings_grayMixer_AgDevelop_dustSpotFeather_LoupeVerticalGestureMode_Location_cityFieldEnabled_0AgTemplateBrowserDataModel_copied_ExternalEditor_!

I still have the same issue.

I've included a short video to show the problem.

Problem2.zip