When an image I edited in Aurora 2018 and saved as a TIFF file could not be read and imported by LRC. I decided to edit the same image in both Luminar as well as Topaz Studio. Each file was saved in a TIFF format and none of them were read or imported by LRC. Any thoughts or suggestions would be greatly appreciated.
I wonder if Aurora is creating a nonstandard TIF file. I have numerous TIF files created by Photoshop In my Lightroom catalog.
Thanks for your response. I was wondering the same. I did the very same thing in the other Macphun product Luminar. Again, I saved in a TIFF format and LRC could read it or import it. I then tried it Topaz Labs Topaz Studio and had the very same experience.
How can I find out if they are using a non-standard TIF format?
This does not happen when I round-trip out of LRC. I presume because LRC is creating the TIFF file. But then when the other program returns the file it would not be able to do so unless both Topaz and Macphun are both using proprietary non-standard TIFF file format only when in a standalone mode.
I'm afraid that's beyond my expertise. Hopefully our discussion will draw attention from some of the more technical experts who watch this forum.
Upload to Dropbox or similar a sample problem TIFF and post the sharing link here. We can take a look to see what might be going on.
The file imports fine in Lr Classic
It also imports into my LR 7.0 (Classic) and LR CC 2015.12 as well. Can you post a screenshot of what happens when you try to import it?
Godd morning John and Bob,
Here are the screen shots from the Import and I noticed that it does not even see the file that I uploaded and they are all on my desktop for the moment.
Very much appreciate your help.
Hmmm. Please do Help > System Info and report the exact version of LR and Windows / Mac (we can't trust the update process these days).
My operating system is Mac 10.12.6 Sierra.and LR is 7.0 Release. I have
heard back from the Macphun team and they state that they are using standar
Very much appreciate your help.
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On Wed, Oct 25, 2017 at 12:43 PM, johnrellis <firstname.lastname@example.org>
Perhaps the colon : in the filenames is the problem. Lightroom sees this as an illegal character.
I downloaded the file and my Windows automatically inserted an underscore to replace the colon.
Lightroom had no trouble importing the (renamed) file.
And a quote from- Filename Conventions and Compatibility
The only illegal character for file and folder names in Mac OS 9 is the
Edit: beat me to the answer by 3 minutes
Thanks nonetheless...as work in both Spanish and English I had used / between BW and the Mac software had converted into a ":" and made the files unreadable just as you have stated. Lesson learned will not use characters in my naming.
PROBLEM SOLVED!! I had used / in the naming of the files and both Macphun and Topaz had converted that to a ":" and made the files unreadable to LR. Once changed LRC recognized them and imported them without a hitch. Thank you Jim, Bob and John for your time and effort to help me resolve this issue. Very much appreciated!!
I have the same issue.
And does your "issue" require an answer, or has this thread resolved it for you?
I am having the same issue. In fact, LrC will not import, or even see TIFF, psd and psb files stored on my external HD created by photoshop. LrC is seeing NEF and jpeg files. Any thoughts?