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Mike42809
Known Participant
November 7, 2022
Question

LrC 12.0.1 crashes while importing photos on MacOS Ventura

  • November 7, 2022
  • 2 replies
  • 626 views

Hi, curious if anyone else is experiencing this.  I have the latest version of LrC installed and MacOS Ventura.  When importing from a CFExpress or SD card LrC crashes the computer after approximately 122 photos.

 

If there is another thread on this apologies, I didn't see it.  

 

Thanks.

Mike

This topic has been closed for replies.

2 replies

DdeGannes
Community Expert
DdeGannesCommunity Expert
Community Expert
November 8, 2022

See the link below for info on known issues with macOS Ventura.

https://www.lightroomqueen.com/lightroom-macos-ventura-compatibility/

 

Regards, Denis: iMac 27” mid-2015, macOS 11.7.10 Big Sur; 2TB SSD, 24 GB Ram, GPU 2 GB; LrC 12.5,; Lr 6.5, PS 24.7,; ACR 15.5,; (also Laptop Win 11, ver 24H2, LrC 15.0.1, PS 27.0; ) Camera Oly OM-D E-M1.
    R
    rachel25141376eupk
    Inspiring
    November 18, 2022

    Fix common crash issues in 7 simple steps
    Force quit and restart Lightroom Classic or restart your computer.
    Update Lightroom Classic to the latest version
    Check for a Known issue in Lightroom Classic.
    Check the Adobe Community for reported issues.
    Reset Lightroom Classic's preferences
    Troubleshoot GPU and graphics driver
    Keep your macOS or Windows operating system up to date.

     

    Regards,

    Rachel Gomez

    Sameer K
    Community Manager
    Sameer KCommunity Manager
    Community Manager
    November 7, 2022

    Hi, thanks for reaching out. I'll need more info to recreate this on my end to help you with this.

     

    What type of images are you importing, JPEG or RAW? If RAW, what specific camera were these shot on?

    Are you applying any develop settings or metadata presets? What type of preview are you creating at import?

    A screenshot of your import settings will help.

     

    Try importing a smaller batch of images to a location on the internal drive as a test.

    Test this behavior in the macOS safe mode: https://support.apple.com/guide/mac-help/mh21245/mac

     

    Let me know how it goes from here,

    Thanks!
    Sameer K

     

     

    M
    Mike42809Author
    Known Participant
    November 8, 2022

    Hi Sameer - Thanks for your reply.  I'm importing .NEF (Raw) files frm my Nikon 850 and Z7 ii.  I am applying a generic copyright and lens correction on import.  I have used these same settings many times without any issues.  It all started with the release of Ventura.

     

    Below is a screen shot of my import settings.  Any help would be greatly appreciated!

     

    Thanks.

    Mike

     

      Sameer K
      Community Manager
      Sameer KCommunity Manager
      Community Manager
      November 8, 2022

      Thanks for sharing this.

      Please save the current settings in the import window as an import preset from the bottom of the Import window.

      Try to reset Lightroom Classic's preferences by following the steps in this article (I prefer using method 2): https://helpx.adobe.com/lightroom-classic/help/setting-preferences-lightroom.html

       

      Let me know how it goes,
      Thanks!

      Sameer K

       

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