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LrC 12.0.1 crashes while importing photos on MacOS Ventura

Explorer ,
Nov 06, 2022 Nov 06, 2022

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Hi, curious if anyone else is experiencing this.  I have the latest version of LrC installed and MacOS Ventura.  When importing from a CFExpress or SD card LrC crashes the computer after approximately 122 photos.

 

If there is another thread on this apologies, I didn't see it.  

 

Thanks.

Mike

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Cross-app workflows , macOS

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Adobe Employee ,
Nov 07, 2022 Nov 07, 2022

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Hi, thanks for reaching out. I'll need more info to recreate this on my end to help you with this.

 

What type of images are you importing, JPEG or RAW? If RAW, what specific camera were these shot on?

Are you applying any develop settings or metadata presets? What type of preview are you creating at import?

A screenshot of your import settings will help.

 

Try importing a smaller batch of images to a location on the internal drive as a test.

Test this behavior in the macOS safe mode: https://support.apple.com/guide/mac-help/mh21245/mac

 

Let me know how it goes from here,

Thanks!
Sameer K

 

 

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Explorer ,
Nov 08, 2022 Nov 08, 2022

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Hi Sameer - Thanks for your reply.  I'm importing .NEF (Raw) files frm my Nikon 850 and Z7 ii.  I am applying a generic copyright and lens correction on import.  I have used these same settings many times without any issues.  It all started with the release of Ventura.

 

Below is a screen shot of my import settings.  Any help would be greatly appreciated!

 

Thanks.

Mike

michaela49037436_0-1667928466694.png

 

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Adobe Employee ,
Nov 08, 2022 Nov 08, 2022

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Thanks for sharing this.

Please save the current settings in the import window as an import preset from the bottom of the Import window.

Try to reset Lightroom Classic's preferences by following the steps in this article (I prefer using method 2): https://helpx.adobe.com/lightroom-classic/help/setting-preferences-lightroom.html

 

Let me know how it goes,
Thanks!

Sameer K

 

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Explorer ,
Nov 17, 2022 Nov 17, 2022

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Hi Sameer - That didn't correct the problem.  It crashed tonight after importing 225 photos from a CFExpress card.

 

Mike

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Community Expert ,
Nov 08, 2022 Nov 08, 2022

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See the link below for info on known issues with macOS Ventura.

https://www.lightroomqueen.com/lightroom-macos-ventura-compatibility/

 

Regards, Denis: iMac mid-2015, 5K 27”, GPU 2GB, Ram 24GB, HDD 3TB, macOS 11.7.1 BigSur,; LrC 12.0.1, Lr 6.0, Ps 24.0, ACR 15.0,; Camera OM-D E-M1

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Contributor ,
Nov 17, 2022 Nov 17, 2022

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LATEST

Fix common crash issues in 7 simple steps
Force quit and restart Lightroom Classic or restart your computer.
Update Lightroom Classic to the latest version
Check for a Known issue in Lightroom Classic.
Check the Adobe Community for reported issues.
Reset Lightroom Classic's preferences
Troubleshoot GPU and graphics driver
Keep your macOS or Windows operating system up to date.

 

Regards,

Rachel Gomez

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