Skip to main content
Participant
November 3, 2025
Answered

LrC: Masking stack dissapears when clicking on basic development icons (basic, crop, remove...)

  • November 3, 2025
  • 2 replies
  • 224 views

Hello,

I have a serious issue. On any imge with mask, all of them dissapear if the icons of this panel.

Reset preference, reinstalled. Still the same issue. I cannot use any of the mask applied on the images.

Did not change anything (LrC version 15, win 10 2H22), drivers etc...

I AM STUCK..

Thanks to the community

 

log generated an sent to Adobe. 

 

 

Correct answer drtonyb

@Buz leclair 

 

Masking is only available (visible) when the Masking tool is active - your second screen shot.

 

Masking is not visible when Edit is active - your first screen shot or when any of the other tools are active, (Crop, Remove and Red Eye).

 

This is normal and how LrC works.

 

2 replies

Participant
November 4, 2025

Sorry, I am a newbie. Providing more 'food is more than obvious. My apology.

I attache what was requested.

Note that the nVidia GT1030 do not support the studio driver. No glitch since day one. Latest drive installed. The GT730 is the secondary one.

 

I realize that the description of the issue in my previous was terrible (badly tired, not an excuse). Btw: English is not mother tongue. Issue description

1 - An image with one or several mask is ready for more processing

2 - Click on the 'basic' icon..the masks go away one by one. Same issue with 'crop' and 'remove'.

btw: ""Don't Import Suspected Duplicates" is gone (linked ?)

What was done:

- reset preferences

- deinstalled + reinstalled

 

Thank you for the time and consideration

 

Laurent (aka LArry)

 

drtonybCorrect answer
Legend
November 10, 2025

@Buz leclair 

 

Masking is only available (visible) when the Masking tool is active - your second screen shot.

 

Masking is not visible when Edit is active - your first screen shot or when any of the other tools are active, (Crop, Remove and Red Eye).

 

This is normal and how LrC works.

 

AxelMatt
Community Expert
Community Expert
November 3, 2025

Unfortunately you haven't given us any information about your system. Therefore, all proposed solutions are a look into the crystal ball

 

Is your system up-to-date? Do you have installed all recent updates and patches for the operating system and the device drivers, especially the graphic driver. If you have a NVidia graphic card installed, make sure that you are using the recent Studio version of the driver, not the Game Ready version.

 

Please provide a copy of your 'System Info'. This can be get from the LrC Help > System Info menu item. There's a copy button in the System Info dialog. Press this button and paste the info into your next forum post.

 

Please post also a screenshot that we can see the issue.

 

My System: Intel i7-8700K - 64GB RAM - NVidia Geforce RTX 3060 - Windows 11 Pro 25H2 -- LR-Classic 15 - Photoshop 27 - Nik Collection 8 - PureRAW 5 - Topaz Photo