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Stepgreen
Inspiring
October 21, 2022
Answered

LrC not opening

  • October 21, 2022
  • 3 replies
  • 2080 views

I've read the previous posts with this issue but seems to be a different cause for me. I've tried resetting preferences on start-up. I've tried removing the *.plist file manually. Nothing is working.

I have LRC 11.5 (I think) and macOS Catalina 10.15.7. I'm lost. Please help.

    This topic has been closed for replies.
    Correct answer Stepgreen

    Readin throgh the thread I'm not sure what your fix was.  I'm havign similiar issues. 

     


    Basically, after clicking on the logo in the dock which brings up the splash screen, I go from the LrC menu to Open Catalog and find my current LrC *.lrcat file and double-click on that. Or you probably can just use finder to double-click on the catalog file.

    3 replies

    K
    kirstyh83940792
    Participating Frequently
    October 22, 2022

    Hi 

    Sorry to jump into the conversation a bit late, have you tryed updating it to the latest version of lightroom and see if that works if not then you may have to run adobe cc cleaner to fix it.

    https://helpx.adobe.com/uk/creative-cloud/kb/cc-cleaner-tool-installation-problems.html
    K
    kirstyh83940792
    Participating Frequently
    October 22, 2022

    which you can opy and paste into your web browser 

    Ian Lyons
    Ian Lyons
    Brainiac
    October 22, 2022

    LrC 12 is not compatible with macOS Catalina. The minimum macOS that's supported is Big Sur.

    Ian Lyons
    Ian Lyons
    Brainiac
    October 22, 2022

    Have you tried the steps described in https://helpx.adobe.com/uk/lightroom-classic/kb/lightroom-not-launching-after-splash-screen.html

     

     

    S
    StepgreenAuthor
    Inspiring
    October 22, 2022

    Thank you. I've just tried both solutions...still not getting further than the splash screen. I did find that I had 2 files rather than just one SLStore there is another one SLStore_v1. So I renamed both of them as instructed. Hope that was okay.

    This is so so so frustrating.

    D
    dj_paige
    Brainiac
    October 21, 2022

    Is there an error message? If so, please quote the exact complete unedited word-for-word error message.

     

    What do you see on your screen when this happens? Please describe in detail.

    S
    StepgreenAuthor
    Inspiring
    October 21, 2022

    No error message. Attaching screenshot.

    D
    dj_paige
    Brainiac
    October 21, 2022

    Sorry, I should have mentioned that my web browser will not open attachments. So please include your screen capture in your reply by clicking on the "Insert Photos" icon.

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