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LRC not responding

New Here ,
Feb 05, 2024 Feb 05, 2024

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I keep running into LRC (I'm up to date with 13, on a mac) not responding and cannot do a simple export function. I'm optimized, I'm up to date, I've rebooted. What's missing?? Why is this happening? Is there a fix/work around? 

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Community Expert ,
Feb 05, 2024 Feb 05, 2024

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Have you tried resetting the LrC preferences? Method 1 of below linked Help document explains the procedure.

 

https://helpx.adobe.com/lightroom-classic/help/setting-preferences-lightroom.html

 

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New Here ,
Feb 05, 2024 Feb 05, 2024

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Am I going to lose all my presets doing this? I've had them working awhile, this is a new issue. Will they be safe doing this?

 

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LEGEND ,
Feb 05, 2024 Feb 05, 2024

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  1. In LrC /preferences/performance/  is the option to use graphics processor On?
  2. And if so,  is that Auto, or Custom?
  3. If you turn it Off, does the export still fail?
  4. If that works, return to /preferences/performance, and set that option to Custom, but uncheck the last option (Export)
  5. Does LrC still behave during export?

 

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