LrC V11.4 Not launching on W10

Forum|Forum|3 years ago
June 28, 2022
4 replies
344 views

Lightroom Classic V11.4 installed automatically on my Laptop last week. It opened up ok the 1st time I used it. But today, it will not launch at all. Tried restarting PC several times to no avail.

When viewing my catalog data in my PC folders I see some files (including latest Catalog data file) flashing on and off after an Ircat.lock file. is this relevant?

Windows

This topic has been closed for replies.

dj_paige

Legend

Do you actually get an error message when Lightroom Classic refuses to launch? If so, please provide the complete exact unedited word-for-word error message.

D

Dougy MacAuthor

Participating Frequently

Hi dj-

I get no error message at all. I click on LrC tile on desktop and just see a spinning wheel for about 2 seconds and that is it. I also try launching from Adobe Cloud panel and from my programmes menu. All with the same result.

LRC appears to open in the background using up processing power, showing on my tasks list, and adding those flashing files in my LR folder, but I just dont see any of it on my monitor.

D

Dougy MacAuthor

Participating Frequently

Have you tried opening a different catalog file?

Hi again. Some Success: I have just tried your suggestion. I clicked on one of the V10-V11 file and it launched LRC. But its completely empty. Tried to open up the V10-V11-2 Catalogue file but it didnt accept it. I have tried to upload the last backup, but it doesnt see it. The backup Zip file is visable without Lightroom activated. I tried to Launch directly from backup file (unzipped) but it doesnt seem to work that way (saying file is unwritable etc). Is there a method in getting back the backup catalogue from LRC. As It looks to me that the current Catalogue (V10-V11-2) is currupted somehow.

AxelMatt

Community Expert

Please try to deactivate the GPU manually. See "Solution 2" in the document behind the second link.

Troubleshoot GPU issues | Lightroom Classic (adobe.com)

Another step is to try to reset the Lightroom preferences.

https://www.lightroomqueen.com/how-do-i-reset-lightrooms-preferences/

It's recommended to backup your preferences before you reset the preferences to the default settings:

https://helpx.adobe.com/lightroom-classic/kb/preference-file-and-other-file-locations.html

Do you get an error message?

What has been change on you system before the error occur?

My System: Intel i7-8700K - 64GB RAM - NVidia Geforce RTX 3060 - Windows 11 Pro 25H2 -- LR-Classic 15 - Photoshop 27 - Nik Collection 8 - PureRAW 5 - Topaz Photo

D

Dougy MacAuthor

Participating Frequently

Lrc updated to V11.4.1 today. But still not launching. Tried disabeling each of my 2 GPUs in turn with no avail.

I deleted the Lrcat.lock file in my folders. but I still get two other files flashing up. These are:

Lrcat-shm

Lrcat-wal

They flash on and off continually. do I need to delete these too?

D

Dougy MacAuthor

Participating Frequently

Extra info: Just noticed this: My Laptop Fan has been running continuously since I tried to launch LRC.

I stopped task and within 2 minutes my fan stopped. It appears that Lightroom was running as a background task making laptop run hot. I will try and re-launch and see what happens.