LRC will not sync up to LR but will sync down

Forum|Forum|3 years ago
January 27, 2023
2 replies
1225 views

My LRC (latest version) will not syn images upto LR or mobile but syncing down to my desktop from LR and mobile works fine. I have rebuilt sync data several times with no effect. Ive turned off all firewalls including within router. Ive even changed ISP during the time of this issue and still no change.

LRC is showing images trying to sync in the cloud area at the top right, but nothing is listed in the sync settings screen in the bottom panel.

Windows

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Rob_Cullen

Community Expert

Maybe a silly question, but, have you created Collections in LrC that you have marked to Sync 'up'?

SYNC SETUP IN CLASSIC

Regards. My System: Windows-11, Lightroom-Classic 15.1.1, Photoshop 27.3.1, ACR 18.1.1, Lightroom 9.0, Lr-iOS 10.4.0, Bridge 16.0.2 .

N

N.P.C.Author

Participating Frequently

Hi Rob,
Thanks for your question, but yes I do have several Collections. I have been used the sync feature extensivly in the past, but not for some time. therefore unfortunatley I am not aware of the actual time it all stopped working. But the strange thing is it works great one way.
Cheers

Sameer K

Community Manager

You've done some testing. Kudos! I'll help you figure this out.

Lightroom Classic needs to download the full-size image available on the cloud and store it locally to sync.

Please share the screenshot of the following options in Lightroom from Preferences > Lightroom Sync.

If this option is enabled, where have you set up the location to & where do you keep your Lightroom catalog? On an internal drive or an external drive?

Thanks!
Sameer K

N

N.P.C.Author

Participating Frequently

Hi Kudos,Thank you for offering to help me.
Screen shot as requested.I currently have 72 images in my "All Synced Photographs" 17 are still trying to sync up the remainder are all recent (last night) images synced down from my LR mobile from my phone.
Cheers,
Nick

N

N.P.C.Author

Participating Frequently

OK, is there anything unusual about those 17 images. Are they SOOC images, or derivatives from other software?

The 17 images are the ones from a collection that I am trying to sync.

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