Participating Frequently

Question

LRC will not sync up to LR but will sync down

Forum|Forum|3 years ago
January 27, 2023
2 replies
1226 views

My LRC (latest version) will not syn images upto LR or mobile but syncing down to my desktop from LR and mobile works fine. I have rebuilt sync data several times with no effect. Ive turned off all firewalls including within router. Ive even changed ISP during the time of this issue and still no change.

LRC is showing images trying to sync in the cloud area at the top right, but nothing is listed in the sync settings screen in the bottom panel.

Windows

This topic has been closed for replies.

Rob_Cullen

Community Expert

Maybe a silly question, but, have you created Collections in LrC that you have marked to Sync 'up'?

SYNC SETUP IN CLASSIC

Regards. My System: Windows-11, Lightroom-Classic 15.1.1, Photoshop 27.3.1, ACR 18.1.1, Lightroom 9.0, Lr-iOS 10.4.0, Bridge 16.0.2 .

N

N.P.C.Author

Participating Frequently

Hi Rob,
Thanks for your question, but yes I do have several Collections. I have been used the sync feature extensivly in the past, but not for some time. therefore unfortunatley I am not aware of the actual time it all stopped working. But the strange thing is it works great one way.
Cheers

Sameer K

Community Manager

You've done some testing. Kudos! I'll help you figure this out.

Lightroom Classic needs to download the full-size image available on the cloud and store it locally to sync.

Please share the screenshot of the following options in Lightroom from Preferences > Lightroom Sync.

If this option is enabled, where have you set up the location to & where do you keep your Lightroom catalog? On an internal drive or an external drive?

Thanks!
Sameer K

N

N.P.C.Author

Participating Frequently

Hi Sameer,

Sorry missed this question:

where do you keep your Lightroom catalog?

Its on an external hardrive connected via USB C connector (USB3).

The sync folder on C:\Lightroom has all the downloaded images in it but not the images trying to upload.

Sameer K

Community Manager

If it's not much of a hustle, try moving the catalog & its related files to the internal drive. Lightroom could encounter permission issues writing sync data to an external drive.

Once you move the catalog back, try rebuilding Sync-data & let Lightroom Classic sit for at least 2-3 hours to settle.

Let us know how it goes. Thanks!

Sameer K

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