Masking and Adaptive presets not working or unreliable

[Blaine5CB6]

Hi,

I updated to LrC 23 days ago and started experiencing a lot if reliability issues with Masking and Adaptive Presets (moslty selecting subject and background) after about 15 days of use. I did a lot of editing during those first 15 days and had zero issues. It is to the point now that Masking and Adaptive Presets (selecting subject and background) rarely do what they are supposed to and I get error messages. When it does work it misses badly and ends up being a blob of a selection for the backgound or subject.  

Error message 1.

Selcting an Adaptive presest I get the pop up error message "Your edits were applied, but updating AI setting may take some time" There a is progress bar but it just hangs and I have to force quit the program eventually. 

Error message 2.

Selecting a Mask such as Subject or Background I get the pop up error message "Something went wrong, there was an unexpected error and your request could not be completed."

I searched the forums here and could not find anything that helped. Hoping to get some community help as my edits are starting to pile up!!! Thanks! 

Here is my system info.

Lightroom Classic version: 12.0.1 [ 202210260744-9e008017 ]
License: Creative Cloud
Language setting: en-US
Operating system: Mac OS 13
Version: 13.0.1 [22A400]
Application architecture: x64 (emulated)
Logical processor count: 10
Processor speed: 2.4GHz
SqLite Version: 3.36.0
Built-in memory: 16,384.0 MB
Real memory available to Lightroom: 16,384.0 MB
Real memory used by Lightroom: 260.8 MB (1.5%)
Virtual memory used by Lightroom: 49,465.2 MB
Memory cache size: 281.3MB
Internal Camera Raw version: 15.0 [ 1261 ]
Maximum thread count used by Camera Raw: 5
Camera Raw SIMD optimization: SSE2
Camera Raw virtual memory: 1759MB / 8191MB (21%)
Camera Raw real memory: 1913MB / 16384MB (11%)
Standard Preview Size: 3024 pixels
Displays: 1) 3024x1964

Graphics Processor Info:
Metal: Apple M1 Pro
Init State: GPU for Export supported by default
User Preference: Off

Application folder: /Applications/Adobe Lightroom Classic
Library Path: /Users/blainewood/Pictures/New catalog/New catalog.lrcat
Settings Folder: /Users/blainewood/Library/Application Support/Adobe/Lightroom

Installed Plugins:
1) AdobeStock
2) Aperture/iPhoto Importer Plug-in
3) Flickr
4) Nikon Tether Plugin

Config.lua flags: None

[Ian Lyons · Accepted solution]

Your 'System Info' is indicating that LrC is running in emulation (Rosetta 2) mode. This is known to have an adverse impact on some of the masking options. It's realtivel easy to check fix. Simply select the application icon and ensure that teh checkbox labelled 'Open in Rosetta' is unchecked.

[Ian Lyons · Accepted solution]

For some reason I couldn't attach a screenshot to my earlier post. Hopefully, it works this time.

[Blaine5CB6]

Ian, Much appreciated. No idea how that box got checked. I uncheked it and restarted LRC and it seems to work like it should now. Can't thank you enough! 

Blaine

[Ian Lyons]

Glad it worked out and thanks for including your 'System Info' as providing it really helps to quickly establish whether the usual suspects are the culprit ot not. 

[Blaine5CB6]

No problem. That was one thing I learned pretty quick when reading through the forums trying to find an answer. Provide as much detail as possbile and alwasty provide "System Info". PS. I wish these forums had spell checker! lol

[Will Hermes]

Hello! I am having the exact same issues but using windows. 

AMD RYZEN 5 50500U with Radeon graphics 2.10 GHz

20 GB RAM

64-bit operating systems

Windows 11 Home

Any help would be appreciated!

[Ian Lyons]

You can't be having the 'exact' same issue since Rosetta Emulation mode is unique to Mac. Therefore, the fix for your issue will be entirely different. I recommend that you start a new thread and include a copy of your System Info as shown in the original post of this thread. You'll find your System Info listed under the LrC Help menu.

[Jason29448798uoxp]

Hi. I am having the same issue on Windows 10 PC

system info:

Lightroom Classic version: 12.2.1 [ 202303011008-5bfbce17 ]
License: Creative Cloud
Language setting: en
Operating system: Windows 10 - Home Premium Edition
Version: 10.0.22621
Application architecture: x64
System architecture: x64
Logical processor count: 16
Processor speed: 1.7GHz
SqLite Version: 3.36.0
CPU Utilisation: 1.0%
Built-in memory: 7501.8 MB
Dedicated GPU memory used by Lightroom: 2468.0MB / 495.9MB (497%)
Real memory available to Lightroom: 7501.8 MB
Real memory used by Lightroom: 3367.5 MB (44.8%)
Virtual memory used by Lightroom: 4385.2 MB
GDI objects count: 649
USER objects count: 2128
Process handles count: 3260
Memory cache size: 7.9MB
Internal Camera Raw version: 15.2 [ 1381 ]
Maximum thread count used by Camera Raw: 5
Camera Raw SIMD optimization: SSE2,AVX,AVX2
Camera Raw virtual memory: 617MB / 3750MB (16%)
Camera Raw real memory: 689MB / 7501MB (9%)
System DPI setting: 120 DPI
Desktop composition enabled: Yes
Standard Preview Size: 1920 pixels
Displays: 1) 1920x1080
Input types: Multitouch: No, Integrated touch: No, Integrated pen: No, External touch: No, External pen: No, Keyboard: No

Graphics Processor Info:
DirectX: AMD Radeon(TM) Graphics (30.0.14056.5001)
Init State: GPU for Image Processing supported by default with custom export support
User Preference: Auto

Application folder: C:\Program Files\Adobe\Adobe Lightroom Classic
Library Path: C:\Users\jason\Pictures\Lightroom\Lightroom Catalog.lrcat
Settings Folder: C:\Users\jason\AppData\Roaming\Adobe\Lightroom

Installed Plugins:
1) AdobeStock
2) Flickr
3) Nikon Tether Plugin

Config.lua flags: None

Adapter #1: Vendor : 1002
Device : 164c
Subsystem : 887a103c
Revision : c1
Video Memory : 495
Adapter #2: Vendor : 1414
Device : 8c
Subsystem : 0
Revision : 0
Video Memory : 0
AudioDeviceIOBlockSize: 1024
AudioDeviceName: $$$/dvaaudiodevice/SystemDefaultAndEffectiveDeviceName=System Default - Speaker (Realtek(R) Audio)#{comment}DVAAU-4201250: Open the audio hardware preferences page.
AudioDeviceNumberOfChannels: 2
AudioDeviceSampleRate: 48000
Build: LR5x19
Direct2DEnabled: false
GL_ACCUM_ALPHA_BITS: 0
GL_ACCUM_BLUE_BITS: 0
GL_ACCUM_GREEN_BITS: 0
GL_ACCUM_RED_BITS: 0
GL_ALPHA_BITS: 8
GL_BLUE_BITS: 8
GL_DEPTH_BITS: 24
GL_GREEN_BITS: 8
GL_MAX_3D_TEXTURE_SIZE: 2048
GL_MAX_TEXTURE_SIZE: 16384
GL_MAX_TEXTURE_UNITS: 8
GL_MAX_VIEWPORT_DIMS: 16384,16384
GL_RED_BITS: 8
GL_RENDERER: AMD Radeon(TM) Graphics
GL_SHADING_LANGUAGE_VERSION: 4.60
GL_STENCIL_BITS: 8
GL_VENDOR: ATI Technologies Inc.
GL_VERSION: 4.6.14802 Compatibility Profile Context 21.40.56.05 30.0.14056.5001
GPUDeviceEnabled: false
OGLEnabled: true
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