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Participant
December 12, 2023
Question

Masking causing blackout on photos

  • December 12, 2023
  • 1 reply
  • 443 views

Before I uninstall and reinstall LRC, wondering if anyone else has this problem or knows how to fix it? This is happening intermittently in LRC for me. I think it started this fall, but perhaps it was earlier?  It's been intermittent.  Usually it’s when/if I try to make a mask. Instead of seeing any adjustments that I am doing, I see nothing but black. But this time I was able to mask no problem, but when I exported this black mess came up. Do you happen to know what I am doing wrong? I’ve searched the internet…I don’t think I am asking the right question.  I use a Mac and both LR and the Mac are updated.  

1 reply

dj_paige
Legend
December 13, 2023

What happens if you turn off the GPU acceleartion in LrC? Go to Preferences->Performance->uncheck Use Graphics Processor

Participant
December 17, 2023

OMG!  So far so good!  Thanks so much for that idea...it seems to have worked!

Participant
December 18, 2023

Are you running LRC 13.1? Did the problem start at LR 13.0? Sorry, we often see people say that they are running the very latest LR Classic and then it turns out they are several versions behind.

This machine should not have problems like this and you should be able to use the GPU fully. As you know Adobe doesn't currently recommend upgrading Sonoma to 14.2 but there is a 14.1.2 update so that is something to do.


My LR is 13.1.  It says "no updates".  New problem discovered tonight with the GPU off...I can't run the LR denoise.  I plan on trying an adobe assistant tomorrow.  I can't pin down when exactly...because it happened, then was fine.  Then happened then was fine.  Until it wasn't fine at all anymore.  I believe it started 2 updates ago...beginning of the fall...September?  Thanks for trying to help me.