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Participant
December 12, 2023
Question

Masking causing blackout on photos

  • December 12, 2023
  • 1 reply
  • 443 views

Before I uninstall and reinstall LRC, wondering if anyone else has this problem or knows how to fix it? This is happening intermittently in LRC for me. I think it started this fall, but perhaps it was earlier?  It's been intermittent.  Usually it’s when/if I try to make a mask. Instead of seeing any adjustments that I am doing, I see nothing but black. But this time I was able to mask no problem, but when I exported this black mess came up. Do you happen to know what I am doing wrong? I’ve searched the internet…I don’t think I am asking the right question.  I use a Mac and both LR and the Mac are updated.  

1 reply

dj_paige
Legend
December 13, 2023

What happens if you turn off the GPU acceleartion in LrC? Go to Preferences->Performance->uncheck Use Graphics Processor

Participant
December 17, 2023

OMG!  So far so good!  Thanks so much for that idea...it seems to have worked!

Community Expert
December 18, 2023

Yes with GPU off, there are things you can't do. However, your GPU is likely not powerful enough to perform the tasks LrC is requesting it to perform. A newer more powerful GPU would help.


It's new enough that it should work though (albeit pretty slow at denoise ai) and not give artefacts like this. I would guess this might be a hardware issue and not a problem with age or capability.

one thing to try is to turn off graphics switching and only allow it to use the Radeon or the embedded gpu (there is a setting for this in system preferences in the energy section). Perhaps only one of the two has an issue.