Inspiring

Answered

Masking slowed to a crawl

Forum|Forum|1 year ago
September 25, 2024
5 replies
792 views

On Win 11 with LR 13.5.1 (recently updated), masking has become painfully slow to almost non-functional.

To start first mask, I have to choose and then click off the app. Otherwise it is slow to launch or does not launch. Same for each add or subtract and for all additional masks.

When I click off, the second screen disappears (as it should) but does not re-appear when back on the app. It can also disappear in the midst of working on a mask.

Deleting a mask does not delete until I close masking (mask choices sometimes hang on the screen) and then reopen it to start a new one.

Have tried latest Nvidia driver update, no benefit. Cloud sync has always been paused.

Never had these problems with prior version.

Windows

This topic has been closed for replies.

Correct answer GoldingD

Additional bug I found in the last day is that choosing subtract with a brush to an existing mask produces the brush (after I click off app and on again) but I cannot change brush size by the brackets, only by the panel.

Hmmm,not at a PC, so I cannot look at that, but that makes me think of a corrupt preferences file. Have you considered resetting the preferences file?

GoldingDCorrect answer

Legend

Additional bug I found in the last day is that choosing subtract with a brush to an existing mask produces the brush (after I click off app and on again) but I cannot change brush size by the brackets, only by the panel.

Hmmm,not at a PC, so I cannot look at that, but that makes me think of a corrupt preferences file. Have you considered resetting the preferences file?

bostonpaperAuthor

Inspiring

Thanks. Did reset the Preferences file yesterday, one step ahead of you there. I will try the Nvidia app you suggested, re-update and see if I can adjust the GPU studio driver for better LRc performance. The problem seems ever clearer to me that this is a GPU performance-and-timing issue. Will report back if improved or fixed.

bostonpaperAuthor

Inspiring

Installed the new Nvidia app beta, did not upgrade the Nvidia driver (kept the older because it had been stable with my 3 monitors), let the app tune the driver for LRc.....and everything so far seems to be working. I can always upgrade the driver if I want to....but at this point, if all continues to work as Adobe designed LRc and fast, all I can do is thank you!

GoldingD

Legend

Graphics Processor Info:
DirectX: NVIDIA GeForce RTX 3070 Ti (32.0.15.5599)
Init State: GPU for Export supported by default
User Preference: Auto
Enable HDR in Library: OFF

So Windows Store version 32.0.15.5599, that would be NVIDIA v555.99. At NVIDIA v691.04 is shown as current. LrC can be very nasty about GPU drivers. You probably should update your GPU driver. NVIDIA recommends for creative use to select the Studio driver, not the Game Ready driver. Also select custom for install type as to force a clean install.

I see you had issues with a newer driver. I am not having any issues with the latest on my rig.

In the past, one way to update that driver was by using the NVIDIA GeForce Experience app. Now I normally would state to avoid anything BETA, but NVIDIA now has a new utility for this, but it is in BETA, it has a better UI, and a better way of applying performance improvements for specific apps including LrC

You might consider using the new app just to look at the performance options.

https://www.nvidia.com/en-us/software/nvidia-app/

As for the /preferences/performance/ I see that you are NOT at the Adobe default pathetic CACHE of 5 GB. So that is not an issue (many many members do not know that)

GoldingD

Legend

Also, can you post in a reply a screenshot of your LrC /preferences/Performance?

~~example~~:

bostonpaperAuthor

Inspiring

Lightroom Classic version: 13.5.1 [ 202408271704-d15d09cd ]
License: Creative Cloud
Language setting: en
Operating system: Windows 11 - Business Edition
Version: 11.0.22631
Application architecture: x64
System architecture: x64
Logical processor count: 12
Processor speed: 3.6GHz
SqLite Version: 3.36.0
CPU Utilisation: 2.0%
Power Source: Plugged In
Built-in memory: 65480.1 MB
Dedicated GPU memory used by Lightroom: 3803.3MB / 8017.0MB (47%)
Real memory available to Lightroom: 65480.1 MB
Real memory used by Lightroom: 7458.0 MB (11.3%)
Virtual memory used by Lightroom: 12498.2 MB
GDI objects count: 1184
USER objects count: 3940
Process handles count: 6436
Memory cache size: 5656.9MB
Internal Camera Raw version: 16.5 [ 1954 ]
Maximum thread count used by Camera Raw: 5
Camera Raw SIMD optimization: SSE2,AVX,AVX2
Camera Raw virtual memory: 2249MB / 32740MB (6%)
Camera Raw real memory: -380MB / 65480MB (0%)

Cache1:
Final1- RAM:193.0MB, VRAM:260.0MB, 4G3A4081.psd
Preview2- RAM:22.0MB, VRAM:0.0MB, 4G3A4079.CR3
Preview3- RAM:22.0MB, VRAM:0.0MB, 4G2A5263.CR3
Final4- RAM:352.0MB, VRAM:0.0MB, 4G2A5262.CR3
Preview5- RAM:22.0MB, VRAM:0.0MB, 4G3A4080.CR3
Preview6- RAM:22.0MB, VRAM:0.0MB, 4G3A4077.CR3
Final7- RAM:352.0MB, VRAM:0.0MB, 4G3A4081.CR3
Preview8- RAM:22.0MB, VRAM:0.0MB, 4G2A5266.CR3
Preview9- RAM:22.0MB, VRAM:0.0MB, 4G2A5264.CR3
Preview10- RAM:22.0MB, VRAM:0.0MB, 4G3A4078.CR3
Preview11- RAM:22.0MB, VRAM:0.0MB, 4G2A5265.CR3
NT- RAM:1073.0MB, VRAM:260.0MB, Combined:1333.0MB

Cache2:
m:5656.9MB, n:1886.8MB

U-main: 105.0MB

System DPI setting: 96 DPI
Desktop composition enabled: Yes
Standard Preview Size: 2560 pixels
Displays: 1) 2560x1440, 2) 2560x1440, 3) 1920x1200
Input types: Multitouch: No, Integrated touch: No, Integrated pen: Yes, External touch: No, External pen: Yes, Keyboard: No

Graphics Processor Info:
DirectX: NVIDIA GeForce RTX 3070 Ti (32.0.15.5599)
Init State: GPU for Export supported by default
User Preference: Auto
Enable HDR in Library: OFF

Application folder: C:\Program Files\Adobe\Adobe Lightroom Classic
Library Path: D:\Photos\Lightroom catalog\Master catalog-2020-v13-3.lrcat
Settings Folder: C:\Users\fishe\AppData\Roaming\Adobe\Lightroom

Installed Plugins:
1) AdobeStock
2) Flickr
3) Nikon Tether Plugin

Config.lua flags:

Adapter #1: Vendor : 10de
Device : 2482
Subsystem : 14b210de
Revision : a1
Video Memory : 8017
Adapter #2: Vendor : 1414
Device : 8c
Subsystem : 0
Revision : 0
Video Memory : 0
AudioDeviceIOBlockSize: 1024
AudioDeviceName: $$$/dvaaudiodevice/SystemDefaultAndEffectiveDeviceName=System Default - Speakers (ASUS Xonar DX Audio Device)#{comment}DVAAU-4201250: Open the audio hardware preferences page.
AudioDeviceNumberOfChannels: 2
AudioDeviceSampleRate: 48000
Build: LR5x120
Direct2DEnabled: false
GL_ACCUM_ALPHA_BITS: 16
GL_ACCUM_BLUE_BITS: 16
GL_ACCUM_GREEN_BITS: 16
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GL_MAX_TEXTURE_SIZE: 32768
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GL_MAX_VIEWPORT_DIMS: 32768,32768
GL_RED_BITS: 8
GL_RENDERER: NVIDIA GeForce RTX 3070 Ti/PCIe/SSE2
GL_SHADING_LANGUAGE_VERSION: 4.60 NVIDIA
GL_STENCIL_BITS: 8
GL_VENDOR: NVIDIA Corporation
GL_VERSION: 4.6.0 NVIDIA 555.99
GPUDeviceEnabled: false
OGLEnabled: true
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Win 11 is up to date, LR is 13.5.1 up to date, Nvidia driver is as you see, Studio, a few months old but stable as opposed to their September release which is not stable on my system and latest did not fix any of the LR issues....nor did turning GPU off or on in Performance.

Additional bug I found in the last day is that choosing subtract with a brush to an existing mask produces the brush (after I click off app and on again) but I cannot change brush size by the brackets, only by the panel.

GoldingD

Legend

Please post your System Information as Lightroom Classic (LrC) reports it. In LrC click on Help, then System Info, then Copy. Paste that information into a reply. Please present all information from first line down to and including Plug-in Info. Info after Plug-in info can be cut out as that is just so much dead space to us non-Techs and it takes up vast amounts of scroll space making the reply less readable and less likely that others will bother with your post.

~~example~~:

AxelMatt

Community Expert

Unfortunately you haven't given us any information about your system. Therefore, all proposed solutions are a look into the crystal ball

Is your system up-to-date? Do you have installed all recent updates and patches for the operating system and the device drivers, especially the graphic driver. If you have a NVidia graphic card installed, make sure that you are using the recent Studio version of the driver, not the Game Ready version.

Please provide a copy of your 'System Info'. This can be get from the LrC Help > System Info menu item. There's a copy button in the System Info dialog. Press this button and paste the info into your next forum post.

My System: Intel i7-8700K - 64GB RAM - NVidia Geforce RTX 3060 - Windows 11 Pro 25H2 -- LR-Classic 15 - Photoshop 27 - Nik Collection 8 - PureRAW 5 - Topaz Photo

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