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Participant
September 4, 2021
Answered

Migrate License LR 6

  • September 4, 2021
  • 1 reply
  • 1051 views

I've got a license for LR6, currently installed on my desktop PC and my new laptop. Recently, my old Laptop broke, so I couldn't deactivate the license on this one. Any possibility to migrate the license from an old broken laptop to a new one? Note: no cloud product, therefore no registered devices. Thx in advance.

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Correct answer dj_paige

You are allowed to activate LR 6 on two computers. To deactive LR 6 on a broken computer, you will need to contact Adobe tech support, and very clearly tell them that all you want is to "deactive a LR 6 license". The minute you say you need help with LR 6, they will tell you it is unsupported and not help you.

1 reply

dj_paige
dj_paigeCorrect answer
Legend
September 4, 2021

You are allowed to activate LR 6 on two computers. To deactive LR 6 on a broken computer, you will need to contact Adobe tech support, and very clearly tell them that all you want is to "deactive a LR 6 license". The minute you say you need help with LR 6, they will tell you it is unsupported and not help you.

Participant
September 15, 2021

Thx for the reply, got any idea how I can contact the tech support?

Rikk Flohr_Photography
Community Manager
September 15, 2021

Actually, just hang tight here. I've pinged Careessa and she will assist you on the activations. Please stand by.

Rikk Flohr: Adobe Photography Org