Skip to main content
jswester
jswester
Participant
February 19, 2018
Answered

Missing Navigator

  • February 19, 2018
  • 3 replies
  • 5244 views

I recently had to reinstall lightroom CC and when I start it up I don't have the navigator panel.  I saw a post indicating that you can select Window --> and then Navigator but I don't have the Window menu either.  All I have is File, Edit, Phot, View, and help.  This interface doesn't look like what I remembered when I first loaded it.  I'm fairly new to lightroom so maybe I'm starting it wrong. 

    Correct answer dj_paige

    I'm really sorry this is making me look like a neophyte but I still can't seem to download what my plan says I should have.  I purchased the Creative Cloud Photography plan with 1TB (one year).  When I look at what that includes it does say Lightroom CC, Lightroom Classic, and Photoshop.  But when I click on the "Download Desktop Apps" link, it comes up with a list of desktop apps that does include Lightroom Classic but it shows a link to download a trial, and the bubble link says Buy Now.  I would expect it to just say Download as I've already purchased it.  In fact when I click on "Buy Now" it comes to the purchase screen and says that I've already bought it.  Can't figure out how to just download and install it again.  Any help would be greatly appreciated.


    you have also a license to install and use Lightroom Classic CC, which can be installed from the Adobe Create Cloud Manager application.

    3 replies

    J
    James_Schumpert7159
    Participant
    July 4, 2025

    I just signed up the other day with a 1 year subscription and mine doesn't have the navigator panel either.

    nikunj.m
    Community Manager
    nikunj.mCommunity Manager
    Community Manager
    July 4, 2025

    Hi, thanks for reaching out!

    You've posted on a very old post. Could you share the application version you're using? If you're using Lightroom Classic, did you try the steps suggested in this post to check if that makes a difference? If not, try that and let us know if it helps. 


    Thanks,
    Nikunj

    dj_paige
    dj_paige
    Legend
    February 19, 2018

    Go to Help->System Info and report on the version of Lightroom shown there in the first line of the box. Do not copy and paste the entire contents of the box.

    jswester
    jswesterAuthor
    Participant
    February 20, 2018

    It is Lightroom CC version 1.2

    So that looks to be why but all the training material I'm using to learn is based on Classic I guess.  I'll have to go to my account and see if I can download classic.  I don't really use cloud storage as I back everything up locally on external drives (I'm old fashioned).  Thanks.

    dj_paige
    dj_paige
    Legend
    February 20, 2018

    If you purchased the proper plan (it is called the Photography Plan), you have also a license to install and use Lightroom Classic CC, which can be installed from the Adobe Create Cloud Manager application.

    Compare plans | Adobe Creative Cloud Photography plan

    JP Hess
    JP Hess
    Inspiring
    February 19, 2018

    Judging from your description of your menu options, I suspect you have installed the new Lightroom CC and not Lightroom Classic CC. Confusing, I know. Blame it on Adobe and their confusing naming conventions. Lightroom CC is a new program introduced late last year. It is cloud based storage for your master images and doesn't have all the features that Lightroom Classic CC has. If I'm wrong please set me straight. But I think that is the basis for your confusion.

    Terms & ConditionsAccessibility statement
    Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices