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M
M-Medien
Participant
May 30, 2019
Answered

Missing presets after update to Lightroom Classic 8.3.1

  • May 30, 2019
  • 2 replies
  • 2579 views

Hi there,

after updating Lightroom Classic to 8.3.1. I can't find my own presets and imported presets from other sources. Is there a chance to activate them afterwards?

Thanks for your help

Holger

This topic has been closed for replies.
Correct answer Akash Sharma

Hi Holger,

That isn't a great user experience as presets are getting disappeared after the app update, we're sorry to hear about this. Let us help make it right.

Could you please check if the missing presets are in the location where Lightroom stores it?

To view the .lrtemplate preset files, go to Edit (Win)/Lightroom (Mac) > Preferences > Presets tab and click Show Lightroom Presets Folder. XMP presets are saved at the following location:

(Win) C:\Users\[user name]\AppData\Roaming\Adobe\CameraRaw\Settings

(Mac) ~/Library/Application Support/Adobe/CameraRaw/Settings

Let us know if that helps.

Thanks,

Akash

2 replies

M
M-MedienAuthor
Participant
May 30, 2019

Hi Akash,

that works, you made my day

Thanks

Holger

Akash Sharma
Akash Sharma
Legend
May 31, 2019

Glad to know I was able to help.

Feel free to get back to us if you have any additional query.

~Akash

Akash Sharma
Akash SharmaCorrect answer
Legend
May 30, 2019

Hi Holger,

That isn't a great user experience as presets are getting disappeared after the app update, we're sorry to hear about this. Let us help make it right.

Could you please check if the missing presets are in the location where Lightroom stores it?

To view the .lrtemplate preset files, go to Edit (Win)/Lightroom (Mac) > Preferences > Presets tab and click Show Lightroom Presets Folder. XMP presets are saved at the following location:

(Win) C:\Users\[user name]\AppData\Roaming\Adobe\CameraRaw\Settings

(Mac) ~/Library/Application Support/Adobe/CameraRaw/Settings

Let us know if that helps.

Thanks,

Akash

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