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Participating Frequently
August 6, 2022
Question

Missing profiles in Lightroom Classic

  • August 6, 2022
  • 6 replies
  • 4610 views

Hi, 

I newly upgraded to Mac Studio running Monterey OS 12.5. Profiles are stored in Color Sync folder for both the root HD and the user.  The printer is Epson 3880. All profiles, including canned and custom appear and are available in the Photoshop print dialog. However, only the canned profiles appear and are availble in Lightroom. I've tried renaming them and have deleted and reinstalled the printer. Nothing helps. Any suggestions?

Thanks.

6 replies

TheDigitalDog
Inspiring
August 7, 2022

Oh, and the profile doesn't show up in Apple's Preview (Assign Profile) and it doesn't show up in Graphic's Converter which is ICC aware. 

The bottom line at this point; it's the profile. 

Author “Color Management for Photographers" & "Photoshop CC Color Management/pluralsight"
NB, colourmanagement
Community Expert
Community Expert
August 8, 2022

Can the OP rebuild it as a v4 profile?

I showed that settings area in i1P. If he made the first profile surely he can have another try with a V2 icc spec?

 

I hope this helps neil barstow, colourmanagement net :: adobe forum volunteer google me "neil barstow colourmanagement" for lots of free articles on colour management 

NB, colourmanagement
Community Expert
Community Expert
August 7, 2022

ICC profiles have an internal name (generally use for in-application display) and an external name (that’s the one you see in a folder), if you rename them you're only affecting the external name - then the new name does not show up in applications.

Many third-party media profiles have different internal names, don't ask me why!

 

I suggest you open a missing profile (just one) in the colorsync utility,

check the internal name then look for that name in Photoshop

 

I renamed this profile in the finder to: '39-47 renamed.icc',

You can see that in the header of the utility below,

you can also see in "desc' that the internal name is still "39-47.icc":

 

 

I hope this helps
neil barstow, colourmanagement net :: adobe forum volunteer:: co-author: 'getting colour right'
google me "neil barstow colourmanagement" for lots of free articles on colour management

TheDigitalDog
Inspiring
August 7, 2022

Good point about the names. But I highly suspect it's something else as the OP sees the profiles in Photoshop but not LR which is a head-scratcher. I've heard of issues with missing profiles in the past, but they were missing in all Adobe products if memory serves me. 

Author “Color Management for Photographers" & "Photoshop CC Color Management/pluralsight"
TheDigitalDog
Inspiring
August 7, 2022

One other idea came to mind; is there any difference with the check box on and off (Toggle)? 

 

Author “Color Management for Photographers" & "Photoshop CC Color Management/pluralsight"
Conrad_C
Community Expert
Community Expert
August 7, 2022

Has Full Disk Access been granted to Lightroom Classic? I’m not sure that is a correct answer; I’m trying to think of what could block printer profiles from being seen by Lightroom Classic.

 

Because those profiles should work fine…an hour ago I printed from Lightroom Classic 11.4.1 in macOS 12.5 Monterey on Apple Silicon, on my Epson 3880 using the Epson Premium Luster profile.

GoldingD
Legend
August 6, 2022
Participating Frequently
August 6, 2022

Hi, 

I newly upgraded to Mac Studio running Monterey OS 12.5. Profiles are stored in Color Sync folder for both the root HD and the user.  The printer is Epson 3880. All profiles, including canned and custom appear and are available in the Photoshop print dialog. However, only the canned profiles appear and are availble in Lightroom. I've tried renaming them and have deleted and reinstalled the printer. Nothing helps. Any suggestions?

Thanks.

TheDigitalDog
Inspiring
August 6, 2022

What do you mean “only the canned profiles appear and are availble in Lightroom.”

What profiles are not available in LR that are in PS?

Author “Color Management for Photographers" & "Photoshop CC Color Management/pluralsight"
Participating Frequently
August 7, 2022

Something is odd with this profile. The 'desc' tag is so different from all the X-rite profiles I have as seen below and it's also a V4 spec which isn't useful and sometimes problematic. Is this one you build using ColorMunki? Can you regenerate it as a V2 and see if that now works? 

Indeed, it doesn't show up for me in Lightroom Classic either! 

And the ColorSync Utility doesn't see it as it should. 

Here are the difference I see in examining the 'desc' tags in two products (one being ColorThink Pro):

 

 

I even tried to load this profile into X-rite's i1Profiler thinking maybe I could rebuild it, that product popped an error that this wasn't an X-rite profile but of course, it is, even the Copyright tag tells us this fact. 

So at this point, as I see this issue:

1. The profile seems wonky to some degree. 

2. LR can't see it indeed. While PS may, that could indicate that the LR team needs to look into this to see why LR isn't treating the profile as PS does. I can produce an internal Adobe bug report and provide the profile but at this point, can you tell me if this was one you created yourself or downloaded, if you created it yourself, can you regenerate it using other settings, certainly by setting the software to make a Version 2 (V2) not V4 profile? 


This is a real education and many thanks to you all, but a good deal of what you say is beyond my ken. This is a profile I generated in 2019 using ColorMunki for Moab Juniper paper. It worked fine in the latest version of Lightroom on my old iMac with good results, more accurate than the profile from Moab. On my new Mac Studio it works only in PS, but I don't want to have to print from PS. An easy solution to all this would be to just make a new profile, but the new i1Profiler and i1Studio software get stuck using the old ColorMunki device on the M1 machine. So it looks like I'll either have to use a downloaded profile from the paper company or srping for a new profiling device and software. Do you have any recommendations that don't cost a fortune?