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Missing subfolders

New Here ,
Nov 11, 2021 Nov 11, 2021

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Hi!

After the latest update I can no longer open subfolders on my external harddrive when trying to import to the lightroom catalog? Is there some adjustment I can do to change that or is it some kind of bug in the system? It's really annoying when in stead of opening a subfolder I need to open a whole years worth of photos. 

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Adobe Employee ,
Nov 12, 2021 Nov 12, 2021

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Hi there,

 

We're sorry about the trouble with Lightroom. Would you mind sharing the version of the Lightroom you're using?


Have all of those subfolders been imported into Lightroom? We're here to help. Just need some info.

 

Could you please share the screenshot of the folder panel which is displaying the subfolders?

 

 

Regards,

Tarun

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New Here ,
Nov 19, 2021 Nov 19, 2021

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 Non of these have been imported to LR, it's when I'm trying to import that I can't open the subfolders of for exampel Bilder 2016.

2541B782-D5E8-4B84-A287-8EE516414CA1.jpeg

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Adobe Employee ,
Nov 19, 2021 Nov 19, 2021

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Thanks for the information.

 

Please help us with the version of Lightroom you're using? Are you able to open folders from the internal hard drive?

 

Try to uninstall and reinstall the application from the Creative Cloud desktop app and then restart the computer and check if that helps.

 

 

Regards,

Tarun

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LEGEND ,
Nov 12, 2021 Nov 12, 2021

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I can no longer open subfolders on my external harddrive ...

 

The term "open" can have several meanings. Please explain exactly what you are doing in LrC, step-by-step, when you try to "open" a folder. And if there is an error message, please provide the exact unedited word-for-word error message.

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LEGEND ,
Nov 19, 2021 Nov 19, 2021

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What is your current MACOS, and did it get upgraded recently from pre Catalina?

 

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LEGEND ,
Nov 19, 2021 Nov 19, 2021

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LATEST

Expansion Drive and Segate Expansion drive, are those different drives?

 

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