Participant

Question

Missing Years after Upgrade V13

Forum|Forum|1 year ago
March 25, 2024
3 replies
2548 views

After the V13 upgrade last month, I have lost all photos and edits in Lightroom from years 2020-2024. I tried importing from my Backup catalog, but I either get an error message or I'm still missing folders. I organize all my folders by dates. Also, my Albums are gone (anything after 2019) and my Sync isn't working correctly. It's stalled out. My mobile Lightroom DOES have the up-to-date Albums, and I just don't know what to do. I've tried multiple things and nothing is working. Please help?!?

Windows

This topic has been closed for replies.

S

SeaKoast

Participating Frequently

I feel your pain, and having a similar but different issue. Maybe Adobe is spending their time, money and effort fighting the DOJ lawsuit as opposed to putting in the effort to fix this unbeleivable aweful 'update' .

dj_paige

Legend

I feel your pain, and having a similar but different issue. Maybe Adobe is spending their time, money and effort fighting the DOJ lawsuit as opposed to putting in the effort to fix this unbeleivable aweful 'update' .

By @SeaKoast

Irrelevant and off topic.

1

1212sally

Participant

Hello, hope I can still join this conversation as I have just upgraded to V13-5 and have had issues with the instructions that were given to fix the issue. I refer to error message 'local sync database damaged' I followed instructions and removed the .wfindex file. Restarted Lightroom classic and now all the folder structure is different and folders I haven't see before have appeared and none that were in the previous catalogue are there anymore. It is syncing all the synced folders in the Collections now as it said it would but where are my other folders with all my edits? It is also syncing my iPhone iCloud folder which it has never done before, this in itself will take hours.

I have only ever had one catalogue and upgraded it each time new LRC Versions were released, and had no issues until now. I assume it is something to do with the removed folder but don't know what to do now.

I do have a backup of my previous version v13-3.

Please, what do I do now ?
Thanks in advance.

cmgap

Community Expert

Please post a screen shot of the folder which contains Lightroom Classic. That should be in your pictures folder.

dj_paige

Legend

Sometimes this is caused by (accidentally) upgrading the wrong catalog file. Use your operating system's serch feature to search all folders on all disks for all files whose name ends with *.LRCAT (probably in lower case). These are your LrC catalog files. Open each in LrC until you find the one with the folders you want.

Califdan2

Inspiring

I agree with @dj_paige.

One common cause is that at some point in the past (perhpas in 2020) you opened a backup catalog and have been using it ever since (probably without knowing you are). Then, when you upgraded to LrC/13.x it upgraded your master catalog (the one you stopped using when you opened the backup catalog) which exxplains why years were not misisng before the upgrade (i.e. in the backup catalog you'd been using) but are misisng after the upgrade (which reverted you to your original catalog which hadn't been used for years.

Just a thought

One important piece of information you didn't mention is if the missing years of photos still exist on the disk drive and are just missing from the catalog or are they also misisng from the disk drive?

sheloh80504Author

Participant

Thank you for your ideas... I upgraded the catalog that I have always used... my Back-up catalogs were still in their Back-up folders.

The images are still on my hard drive, but none of the thousands of edits are.

Using the back-up catalogs, I have been able to recover some of the edits... but many are sporadically still missing.

What's even stranger, is that my Lightroom Mobile still has my collections/albums and edits throughout all the years. I was hoping that they would sync and work correctly, but they don't match and I don't want to lose what I do have on my Lightroom Mobile (I have backed that up several times, just in case.)

I'm incredibly frustrated and am almost to the point of NOT using Lightroom at all anymore... and possibly quit our small photography business.

I don't even know how I can get this fixed.

Thank you for your help!

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