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intelligent_listener5D55
intelligent_listener5D55
Participant
Aug 24, 2018 6:51 AM UTC
Answered

My 'general presets' have disappeared

Hi,

my general presets folder in in the develop module has disappeared ie. the folder that had 'sharpen for scenic, sharpen for faces, punch'  etc..

its disappearance seems to have coincided with the last version update of my LR...  any help / advice is  appreciated, and thanks in advance -

Simon

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johnrellis
johnrellisCorrect answer
Legend
Aug 25, 2018 12:25 AM UTC

[View this reply in your Web browser to see the screenshots]

my general presets folder in in the develop module has disappeared ie. the folder that had 'sharpen for scenic, sharpen for faces, punch'  etc..

Those presets are normally in the "Classic - General" group (LR now calls preset folders "groups"):

If you don't see "Classic - General", click on the + to the right of Presets and then click Manage Presets:

In the Manage Presets window, make sure "Classic - General" is checked:

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7 replies

johnrellis
johnrellisCorrect answer
Legend
Aug 25, 2018 12:25 AM UTC

[View this reply in your Web browser to see the screenshots]

my general presets folder in in the develop module has disappeared ie. the folder that had 'sharpen for scenic, sharpen for faces, punch'  etc..

Those presets are normally in the "Classic - General" group (LR now calls preset folders "groups"):

If you don't see "Classic - General", click on the + to the right of Presets and then click Manage Presets:

In the Manage Presets window, make sure "Classic - General" is checked:

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    intelligent_listener5D55
    intelligent_listener5D55Author
    Participant
    Aug 27, 2018 4:01 AM UTC

    That did it, problem fixed... thanks for help !

    regards Simon

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    johnrellis
    johnrellis
    Legend
    Aug 27, 2018 4:05 AM UTC

    Turns out that Adobe changed LR 7.5 to hide the "Classic" presets by default but neglected to document this in the release notes.

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      Mohit Goyal
      Community Manager
      Mohit GoyalCommunity Manager
      Community Manager
      Aug 24, 2018 9:29 AM UTC

      Hi karpi,

      We're really sorry to hear that. Is that happened right after the August'18 update? Could you please let us know the exact version of Lightroom you are using now?

      Also, have you tried reinstalling the disappeared presets?

      Regards,

      Mohit

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      intelligent_listener5D55
      intelligent_listener5D55Author
      Participant
      Aug 25, 2018 12:03 AM UTC

      Hi Mohit,

      I'm using LR Classic CC, version 7.5.

      I have not tried reinstalling missing presets. I don't know where to find them.. let me know where to get them and I will try.

      thanks for help.. Simon

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      intelligent_listener5D55
      intelligent_listener5D55Author
      Participant
      Aug 25, 2018 12:06 AM UTC

      Further to above -  I cant say for sure the problem coincided with the last LR version update I did. But the problem has definitely occurred just recently.

      :-)

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