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Dave Eagle
Inspiring
October 16, 2023
Answered

My Keyword list is no longer there

  • October 16, 2023
  • 4 replies
  • 2140 views

Upgraded to Lightroom classic 13, and my keyword list has disappeared.

The 'Folder Panel' has the folders listed, greyed out, but accessible.

The 'Keyword List' panel is empty, which prior to the upgrade was fully populated with an extensive hierarchy.

Raised a call with Adobe, and despite a couple of hours of faffing around, a dinstall/reinstall and re-migrate of the old catalogue, changing disk access permissions for the new LR13, running under Rosetta, switching GPU use in/out/auto, the problem persists.

So, one of the main strengths of LR as a DAM is broken under LR13, I would strongly advise anyone with a large catalogue NOT TO UPGRADE.

    Correct answer Dave Eagle

    Hi all, I don't want to tempt fate, but have been using LRC 13.0.1 for a while now, LRC is starting up and closing down OK now with my file stack and keyword library appearing straight away. It must be a cache problem, and with 90k of images its taken a while to resolve.

    Fingers crossed!

    4 replies

    T
    Tom Lehrer
    Participant
    April 14, 2024

    This exact situation happened to me.  The best I could do with technical support was learn how to go to Library - Enable Filters- Metadata and from that, access my key words.  It's a work around and no where near as user friendly as the set up that's supposed to be in place.  The support specialist also showed me how to export my keyword list to a folder on the desktop.  All of my keywords are there, but I'm hesitant to reimport them as I don't want another glitch in the system.

     

      DdeGannes
      Community Expert
      DdeGannesCommunity Expert
      Community Expert
      April 14, 2024

      @Tom Lehrer , you stated "This exact situation happened to me.".

      It's almost 6 months and there have been several updates to LrC since the initial post, please indicate the exact version number of LrC you are presently working with.

       

      Regards, Denis: iMac 27” mid-2015, macOS 11.7.10 Big Sur; 2TB SSD, 24 GB Ram, GPU 2 GB; LrC 12.5,; Lr 6.5, PS 24.7,; ACR 15.5,; (also Laptop Win 11, ver 24H2, LrC 15.0.1, PS 27.0; ) Camera Oly OM-D E-M1.
      T
      Tom Lehrer
      Participant
      April 14, 2024

      Version 13.2

      D
      Dave EagleAuthorCorrect answer
      Inspiring
      October 20, 2023

      Hi all, I don't want to tempt fate, but have been using LRC 13.0.1 for a while now, LRC is starting up and closing down OK now with my file stack and keyword library appearing straight away. It must be a cache problem, and with 90k of images its taken a while to resolve.

      Fingers crossed!

      JohanElzenga
      Community Expert
      JohanElzengaCommunity Expert
      Community Expert
      October 20, 2023

      I use Lightroom Classic 13 with a 200,000 images catalog with hundreds of hierarchical keywords. No problems at all.

       

      -- Johan W. Elzenga
      dj_paige
      dj_paige
      Legend
      October 16, 2023

      I did not experience these problems when I upgraded to LrC 13, and again I did not experience these problems when the update to 13.0.1 was installed. Windows 11

      52Photos
      52Photos
      Participating Frequently
      October 16, 2023

      Ive just done a clean install - this seems to be working.

       

      52Photos
      52Photos
      Participating Frequently
      October 16, 2023

      Heya Dave, ive updated, mine are still there, but its running so dam slow its virtually not useable. 
      And my PC isnt a slouch, so something is very wroing with this update.

       

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