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A
arne_5155
Participant
August 30, 2024
Answered

My Lightroom 6 license was revoked after 6 years

  • August 30, 2024
  • 3 replies
  • 729 views

I have been using this software since 2018.

I tried to activate it on my fresh Windows 10 installation, but after online activation the software just doesn't start, retried a few times - then my account was temporarily blocked.

I then tried offline activation, which looked promising, but tells me "this serial number has been revoked by Adobe".

 

Can anybody please reactivate my license? I mean, I bought it as a perpetual license, how can it be revoked?

How do I contact Adobe representatives on that topic?

This topic has been closed for replies.
Correct answer JohanElzenga

Your license was not revoked, but it is no longer possible to install Lightroom 6 on a new computer because the activation server is no longer online.

 

3 replies

A
arne_5155Author
Participant
September 6, 2024

Solution: disable network connection when starting LR6, then click away the popup. Works for now.

J
Jackie_Brenon2459
Participant
September 27, 2024

Can you explain this in more detail? I'm having the same problem

 

dj_paige
dj_paige
Legend
August 30, 2024
quote

I then tried offline activation, which looked promising, but tells me "this serial number has been revoked by Adobe".


By @arne_5155

 

Please read https://helpx.adobe.com/x-productkb/global/invalid-revoked-serial-numbers.html

and then follow those instructions.

 

Then try the offline activation

JohanElzenga
Community Expert
JohanElzengaCommunity ExpertCorrect answer
Community Expert
August 30, 2024

Your license was not revoked, but it is no longer possible to install Lightroom 6 on a new computer because the activation server is no longer online.

 

-- Johan W. Elzenga
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