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Known Participant
May 26, 2025
Question

My LrC Collections and Lr Mobile Albums are empty. What did I do wrong?

  • May 26, 2025
  • 1 reply
  • 182 views

Yesterday, for reasons related to Lr Mobile for iPad's limitations, I decided to flatten the folder structure of my Collections/Albums from Collection Set>Collection Set>Multiple Collections to Collection Set>Single Collection. So, for example, I went from Oregon (C Set)>Crater Lake (C Set)>2021 & 2022 & 2023—each of the latter being a separate collection—to Oregon (C set)>Crater Lake (combined Collection).

 

I accomplished this in LrC by creating an entirely new Collection for each of my top-level Collection Sets and dragging all the images from the multiple older Collections into the newly created combined Collection. Then I deleted the old Collection Set and the Collections that they contained. I was not always presented with a dialog box, but when given the option to keep the sync'd images from deleted Collections in All Synced Photographs, I chose "No", understanding (I believe correctly) that these images would remain in any other Collection to which they had been added. And this seemed to be what was happening. In LrC, the images in my new combined Collections remained there after deleting the old Collection Sets and Collections. So far, so good.

 

But on the Lr Mobile side, which in my experience should just be called "Lr Crippled", things were not going as well. The newly created Collections appeared as new Albums with 100% reliability, but over 25% of the time, they were not populated with images. Over 600 images failed to sync from LrC to Lr Mobile. (The ones I noticed were primarily if not exclusively TIFs or DNG files.) After researching the problem, one suggested solution was to permanently empty the Trash in Lr Mobile. There were nearly 900 images there. So I did this—and this is what blew up all my Collection/Albums. They are empty now in both LrC and Lr Mobile. Fourteen years of carefully curated image sets are empty. 

 

What I don't understand:

• Why were there were images in the Trash in the first place? I didn't put them there. I was deleting Collection Sets and Collections in LrC, but the same images were present in Collections that were not being deleted.

• Why would deleting images in the Trash would affect images in Collections and Albums that were *not* in the Trash? This makes no sense to me at all. In LrC, images can be in multiple collections. Deleting one Collection or deleting images out of one Collection does not delete them from every Collection. Yet this seems to be what happened when I emptied the Trash in Lr Mobile. What am I missing?

• Why don't some TIF and DNG files sync? This failure is ultimately what led to my bigger problem.

• If I open a backup LrC catalog, I presume the Collections won't be empty. How do I keep Lr Mobile from emptying them just like it did to my current catalog?

 

I realize this is a lot. Thanks in advance for any help.

1 reply

t.linnAuthor
Known Participant
May 26, 2025

Edit: I've realized that not every Collection/Album is empty. It appears that every image that was deleted from the Trash has been removed from every Collection/Album. My questions are the same.

Noel Orridge
Community Manager
Community Manager
May 30, 2025

Hi @t.linn, Thanks for reaching out! I'm sorry to hear about the trouble.

 

Let me try to answer some of your questions. When you deleted the old synced collections in Lightroom Classic and chose not to keep the images in "All Synced Photographs," Lightroom instructed the cloud to remove them. Lightroom Mobile then automatically moved those cloud-removed images to its local Trash—it wasn't something you did manually. Also, emptying the Trash in Lightroom Mobile permanently deletes those images from the cloud, removing them from all synced devices, including Lightroom Classic.

 

The key point is: deleting synced collections and choosing not to retain the images marked for removal, and emptying the Trash finalized that across the system. You may refer to this Reply on a similar thread for more information. https://adobe.ly/4jleVAp

 

Thanks!

Noel