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New Camera Raw File Issues - Help Please

Forum|Forum|8 years ago
June 9, 2018
4 replies
3858 views

I just upgraded to the Sony A99ii camera. I've been using the A77 and A100. For some reason I'm unable to even preview the RAW files on my computer for this new camera and my Lightroom 5.4 is to old of a version to open it. I tried to update it, because according to the Adobe Camera Support chat, version 2015.8 / 6.8 version has it. I tried to upgrade my version to that but an error popped up saying there's an error with application manager.

Is there anyway to update my LR 5.4 version? And are there any files that will let me preview my photos? My currrent photos program lets me open files from file explorer and scroll through them.

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Correct answer JP Hess

Lightroom 6 is a paid upgrade from Lightroom 5, and it's the only way you would be able to "update" your Lightroom in order to have support for your camera. Lightroom 6 .14 was the final update for Lightroom 6. There will be no further updates for Lightroom 6. But it is still available for purchase. Did you purchase Lightroom 6? If you did and are having difficulty installing it, please indicate such and there are individuals here who can walk you through the necessary steps to get it installed properly and updated to where it should function on your computer. Please indicate your operating system and some specifics about your computer such as the amount of RAM, etc.

If you want to continue using your Lightroom 5, the only alternative would be to download the free DNG converter from Adobe. Assuming that your operating system is current enough it would be best to download version 10.3. Then you would be able to convert your raw images to DNG format and then those DNG files could be opened in your older Lightroom 5.

jennifertmphotoAuthor

Known Participant

Got my replacement camera back and, back to experimenting with it.

I'm looking for the DNG Codec download so I can see the file previews in explorer. I found a discussion topic for it, but when I clicked the link, it went to the standard download file for PS, LR, ect. I didn't see the codec file. I use Windows 8. Is that download still available?

Abambo

Community Expert

No guaranty that this works, but you could look here: Re: DNG CODEC for Windows 7?

ABAMBO | Hard- and Software Engineer | Photographer

Just Shoot Me

Legend

Or you can convert the Sony RAW files to DNG files with the FREE Adobe DNG converter program.

Once that is done you can import the DNG files into your version of LR.

jennifertmphotoAuthor

Known Participant

The DNG Converter at first would not work yesterday, but this morning I got it to work. It seems that it distorts the photo a little. Not near as sharp as opening a raw file in Lightroom with my A77 camera. Seems to have added some noise. Anyone else have that problem with DNG?

jennifertmphotoAuthor

Known Participant

jenniferw52221136 wrote
The top photo, on the DNG converter I selected preference camera raw 5.4 or better. On the bottom image I converted to DNG selecting camera raw 7.1 or larger.

There is no reason to set compatibility to anything else than 7.1 unless you have a very old version of Lightroom (which you don't).

On this photo I'm zoomed in 4:1

At this magnification you will see pixelation and noise in any image, so doing this is pointless.

To evaluate image quality, use 1:1, which is the only view that gives you a true representation of the image – one image pixel is represented by one screen pixel.

Whenever I want to check an image for sharpness, noise, possible problems like moiré and chromatic aberrations, and general image quality, I examine every part of the image at 1:1, and that tells me everything I need to know.

Like others have said, converting to DNG doesn't change the image portion of the raw file.

I have routinely converted all my work to DNG for 10 years, and have never had any problems - the DNGs are identical to the original raw files in every way.

I don't know how long it's going to take to get the replacement back so I'm losing days on my free trial. Is there anyway to pause it or cancel it and restart when I get it back?

Once you have started a trial, there is no way to stop it.

You should be aware that development of Lightroom 6 has stopped – 6.14 is the final version, and there will be no more updates.

I recommend subscribing to the Photography plan, which will give you Lightroom Classic and Photoshop for $10 a month.

Lightroom Classic is the successor to Lightroom 6, and is updated regularly with new features and support for new cameras.

Also, I've noticed in File Explorer I can't see the previews of the DNG files. I had to download something from sony so I could see the raw files preview Is there a program for the DNG files so you can see them in explorer and open from explorer?

I never use Explorer to view raw files, so I cannot answer that. (there might be a codec you have to download)

But you cannot open a raw file in Lightroom by double-clicking it – you have to import it first.

So I suggest that you import all your photos in Lightroom, rather than trying to view them in other applications.

Thanks for all the help.

I always view my raw files before I import into Lightroom. I don't want to upload 50 photos of an Eagle session, I got through each photo, pick the sharpest one, and then I import to LR. With the way my A77 was, I could scroll through the files, zoom in and the image would sharpen showing me what a jpeg would look like to check sharpness. It appear that doesn't happen with the newer raw files when you zoom in. It's blurry and hard to tell which ones are sharp. That's something crucial I think needs fixed but that's not an adobe matter. I only have a few pics from the new camera to play with in LR6. I may go take a couple more before I send back so I can experiment until new camera gets here.

Still looking to see if there's a way to view DNG on Explorer. I found online where they have downloads to solve that on Windows XP and 7, but I have Windows 8.

Ian Lyons

Community Expert

You can purchase the single app license upgrade to Lightroom 6 at Download and install Lightroom 6 (Single App license)

JP HessCorrect answer

Inspiring

Lightroom 6 is a paid upgrade from Lightroom 5, and it's the only way you would be able to "update" your Lightroom in order to have support for your camera. Lightroom 6 .14 was the final update for Lightroom 6. There will be no further updates for Lightroom 6. But it is still available for purchase. Did you purchase Lightroom 6? If you did and are having difficulty installing it, please indicate such and there are individuals here who can walk you through the necessary steps to get it installed properly and updated to where it should function on your computer. Please indicate your operating system and some specifics about your computer such as the amount of RAM, etc.

If you want to continue using your Lightroom 5, the only alternative would be to download the free DNG converter from Adobe. Assuming that your operating system is current enough it would be best to download version 10.3. Then you would be able to convert your raw images to DNG format and then those DNG files could be opened in your older Lightroom 5.

jennifertmphotoAuthor

Known Participant

I downloaded the Lightroom 6 free trial. I went to open and it's wanting to convert my current catalog to work with the new version. Will this affect my lightroom 5.4 version? I don't want to loose it in case I don't like the 6? I'm also looking at another program someone told me about for sony users so I'd like to try the trial versions first to see which way to go.

JP Hess

Inspiring

The conversion process will create a new copy of your catalog that conforms to the new updated format for Lightroom 6. Your previous catalog will remain intact and usable by your previous version of Lightroom. The updated catalog will have the same name, except it will have a -2 appended to its name.

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