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Participant
June 7, 2023
Answered

New LR Classic update broke secondary display

  • June 7, 2023
  • 3 replies
  • 537 views

While editing in the latest version of LR Classic, the program crashed. When re-opened, I can no longer display the secondary monitor display on another screen, it keeps showing it on the same screen as Lightroom itself. There appears to be no way to force the secondary view onto my retina display on my M1Max MBP (which I use for proofing). This has broken my workflow pretty badly.

 

Running:

Lightroom Classic version: 12.3 [ 202304101834-a085245c ]

MacOS Ventura 13.1

 

This topic has been closed for replies.
Correct answer Ian Lyons

Can you check whether resettting the LrC Preference file as described in Method 1 of below linked Adobe Help document helps?

 

https://helpx.adobe.com/lightroom-classic/help/setting-preferences-lightroom.html

3 replies

Conrad_C
Community Expert
Community Expert
June 7, 2023

I might be stating the obvious, but have you checked the Display tab in Preferences to make sure the Secondary Display is properly set to the other screen (the one wih a white border)? Lightroom Classic seems to far too easily lose track of which screen the Secondary Display should appear on. Especially when frequently switching between laptop-only mode and having an external display connected, I can start Lightroom Classic and find that it’s piled the Secondary Display on top of its own primary application window again. Even though Lightroom Classic rarely crashes on me, I still have to go in there and re-apply this option occasionally.

 

Participant
June 7, 2023

This only worked for me after resetting the preferences, it had been selected but was still showing on the wrong screen.

Ian Lyons
Community Expert
Ian LyonsCommunity ExpertCorrect answer
Community Expert
June 7, 2023

Can you check whether resettting the LrC Preference file as described in Method 1 of below linked Adobe Help document helps?

 

https://helpx.adobe.com/lightroom-classic/help/setting-preferences-lightroom.html

Participant
June 7, 2023

So I followed your directions after trying the suggestion from the gentleman below, which hadn't worked (the correct monitor was selected but it was still showing up on the wrong screen). Once I reset the file, I was able to get the setting to work and it now displays properly on my retina display!

kglad
Community Expert
Community Expert
June 7, 2023

<moved from cc desktop bugs>