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No option for sychronization while creating a new collection

New Here ,
Nov 15, 2023 Nov 15, 2023

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Hello,

I have LrC version 13.0.1 and for the first time I tried to create a new collection (not dynamic one) with the syncronisation option.

The problem I have is that when the options appear (after having selected "create new collection") the box that we are supposed to tick (synchronize with Lightroom) is not there (see screenshot).

And even after having created the collection, If I right click on it, no option relating to sync...

I don't know why !

PS : my adobe account is well active in the preferences and suscription is valid.

Does someone have an explanation to this issue and could help me to fix it ?

 

thanks

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Community Expert ,
Nov 15, 2023 Nov 15, 2023

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Did you enable sync? It must be enabled and not paused under the cloud icon top right.

 

-- Johan W. Elzenga

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