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starscreamx
starscreamx
Inspiring
June 10, 2017
Answered

No photo preview

  • June 10, 2017
  • 1 reply
  • 502 views

After the last update of Win10, I no longer see photo thumbnails (which makes it impossible for me to work).
Here is a screenshot.
I can only see image in develo module, but no other way.
Now I try to uninstall and reinstall.Can anyone help?

Tx

    This topic has been closed for replies.
    Correct answer Rob_Cullen

    My first suggestion would have been to check the monitor profile in color management-

    https://www.lightroomqueen.com/articles-page/how-do-i-change-my-monitor-profile-to-check-whether-its-corrupted/

    Photos appear as black, gray, or blank rectangles in Lightroom

    Next would be to update the GPU drivers direct from the graphics card OEM.

    1 reply

    starscreamx
    starscreamxAuthor
    Inspiring
    June 10, 2017

    Solved!
    I disinstalled last win10 update.
    Now it appear that working fine, at least i hope.

    Rob_Cullen
    Community Expert
    Rob_CullenCommunity ExpertCorrect answer
    Community Expert
    June 11, 2017

    My first suggestion would have been to check the monitor profile in color management-

    https://www.lightroomqueen.com/articles-page/how-do-i-change-my-monitor-profile-to-check-whether-its-corrupted/

    Photos appear as black, gray, or blank rectangles in Lightroom

    Next would be to update the GPU drivers direct from the graphics card OEM.

    Regards. My System: Windows-11, Lightroom-Classic 15.1.1, Photoshop 27.3.1, ACR 18.1.1, Lightroom 9.0, Lr-iOS 10.4.0, Bridge 16.0.2 .
    starscreamx
    starscreamxAuthor
    Inspiring
    November 9, 2017

    The issue was with the monitor profile after Windows update.

    Thanks for the suggestion.

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