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Sonja254404630pej
Participant
July 29, 2022
Question

Not able to import photos at all

  • July 29, 2022
  • 2 replies
  • 687 views

When I use Lightroom Classic, i can't import any photo. There all unclickable: JPG's and Raw files. Does anybody know what's going wrong? I don't have this issue with Lightroom.

 

All of my Adobe programs are up to date.

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2 replies

dj_paige
dj_paige
Legend
July 29, 2022

English "The Destination Folder is not available"

 

What is the Destination Folder selected in the Import dialog box? Does this folder exist? Do you have write permission to this folder?

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Sonja254404630pejAuthor
Participant
July 29, 2022

Here it is!

DdeGannes
Community Expert
DdeGannesCommunity Expert
Community Expert
July 29, 2022

I just realise that my photos are in my iCloud. Could that be the problem..? 


For sure. The original image files need to be physically connected to your computer i.e. on an internal disk, external disk or NAS.

LrC cannot connect with your iCloud files.

Regards, Denis: iMac 27” mid-2015, macOS 11.7.10 Big Sur; 2TB SSD, 24 GB Ram, GPU 2 GB; LrC 12.5,; Lr 6.5, PS 24.7,; ACR 15.5,; (also Laptop Win 11, ver 24H2, LrC 15.0.1, PS 27.0; ) Camera Oly OM-D E-M1.
    JohanElzenga
    Community Expert
    JohanElzengaCommunity Expert
    Community Expert
    July 29, 2022

    Apple changed the security requirements in MacOS Monterey. Go to MacOS 'System Settings - Security & Privacy' and add Lightroom Classic and Photoshop to "Full Disk Access". Click on the lock icon to unlock the settings, then click on the plus icon to add Lightroom Classic and/or Photoshop if it isn't already listed. If it is listed, then just enable the checkbox. See also Quick Tips: How to give Full Disk Access to Lightroom Classic on macOS

     

    -- Johan W. Elzenga
    S
    Sonja254404630pejAuthor
    Participant
    July 29, 2022

    Hi Johan,

    Thanks for your help. I followed the steps and added Lightroom Classic. But I still can't import photos 😞

     

    Does it have anything to do with this message? It says that map '/volumes/untitled l' isn't available and that the map 'pictures' is being used. 

    JohanElzenga
    Community Expert
    JohanElzengaCommunity Expert
    Community Expert
    July 29, 2022
    @Sonja254404630pej wrote:

    Hi Johan,

    Thanks for your help. I followed the steps and added Lightroom Classic. But I still can't import photos 😞

     

    Does it have anything to do with this message? It says that map '/volumes/untitled l' isn't available and that the map 'pictures' is being used. 

     


    No, that has nothing to do with it and does not mean you cannot import pictures. It only means that the previous destination, or a destination defined in a preset, is not available. That previous destination is a disk called 'Untitled', which strongly suggests that this is a memory card and you should not use a memory card anyway. Lightroom also does not allow it, so that would also explain the message. Select a proper destination in the destination panel on the right.

     

    -- Johan W. Elzenga
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