Not able to import photos at all

New Here ,
Jul 29, 2022 Jul 29, 2022

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When I use Lightroom Classic, i can't import any photo. There all unclickable: JPG's and Raw files. Does anybody know what's going wrong? I don't have this issue with Lightroom.

 

All of my Adobe programs are up to date.

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Adobe Community Professional ,
Jul 29, 2022 Jul 29, 2022

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Apple changed the security requirements in MacOS Monterey. Go to MacOS 'System Settings - Security & Privacy' and add Lightroom Classic and Photoshop to "Full Disk Access". Click on the lock icon to unlock the settings, then click on the plus icon to add Lightroom Classic and/or Photoshop if it isn't already listed. If it is listed, then just enable the checkbox. See also Quick Tips: How to give Full Disk Access to Lightroom Classic on macOS

 

-- Johan W. Elzenga

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New Here ,
Jul 29, 2022 Jul 29, 2022

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Hi Johan,

Thanks for your help. I followed the steps and added Lightroom Classic. But I still can't import photos 😞

 

Does it have anything to do with this message? It says that map '/volumes/untitled l' isn't available and that the map 'pictures' is being used. 

C24AB605-9A5A-4B3D-AE13-6ECD90CC5E48.jpeg

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Adobe Community Professional ,
Jul 29, 2022 Jul 29, 2022

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@Sonja254404630pej wrote:

Hi Johan,

Thanks for your help. I followed the steps and added Lightroom Classic. But I still can't import photos 😞

 

Does it have anything to do with this message? It says that map '/volumes/untitled l' isn't available and that the map 'pictures' is being used. 

 



No, that has nothing to do with it and does not mean you cannot import pictures. It only means that the previous destination, or a destination defined in a preset, is not available. That previous destination is a disk called 'Untitled', which strongly suggests that this is a memory card and you should not use a memory card anyway. Lightroom also does not allow it, so that would also explain the message. Select a proper destination in the destination panel on the right.

 

-- Johan W. Elzenga

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LEGEND ,
Jul 29, 2022 Jul 29, 2022

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English "The Destination Folder is not available"

 

What is the Destination Folder selected in the Import dialog box? Does this folder exist? Do you have write permission to this folder?

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New Here ,
Jul 29, 2022 Jul 29, 2022

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Here it is!

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LEGEND ,
Jul 29, 2022 Jul 29, 2022

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My web browser will not show attachments here in the Adobe forums. You must use the "Insert Photos" icon to include your screen capture in your reply.

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New Here ,
Jul 29, 2022 Jul 29, 2022

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DD678CEC-2140-4A9A-A448-D59783DCA69A.jpeg

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LEGEND ,
Jul 29, 2022 Jul 29, 2022

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Yes, thank you. Now answer the questions I asked above about your Destination folder

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New Here ,
Jul 29, 2022 Jul 29, 2022

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I just realise that my photos are in my iCloud. Could that be the problem..? 

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Adobe Community Professional ,
Jul 29, 2022 Jul 29, 2022

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For sure. The original image files need to be physically connected to your computer i.e. on an internal disk, external disk or NAS.

LrC cannot connect with your iCloud files.

Regards, Denis: iMac mid-2015, 5K 27”, GPU 2GB, Ram 24GB, HDD 3TB, macOS 11.6.8,; LrC 11.4.1, Lr 5.4.1, Ps 23.3.2-ACR 14.4,; Camera OM-D E-M1.

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