Exit
  • Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
0

Not able to update Lightroom

New Here ,
May 30, 2023 May 30, 2023

Copy link to clipboard

Copied

When I try to update Lightroom via CC i get a 403 error, i look for the problem in adobe support and do exactly what it says here,https://helpx.adobe.com/creative-cloud/kb/troubleshoot-download-install-logs.html#error403 and the problem persists. I had no problem updating photoshop, illustrator and other programs.

I've logged in and back in multiple times and verified that I have enough space on my PC to download the app. I also restarted and uninstalled the application but even when installing from scratch it does not allow me to download.

TOPICS
Windows

Views

218
Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
LEGEND ,
May 30, 2023 May 30, 2023

Copy link to clipboard

Copied

Try the cleaner app and a clean install of the application.
https://helpx.adobe.com/creative-cloud/kb/cc-cleaner-tool-installation-problems.html

Author “Color Management for Photographers" & "Photoshop CC Color Management/pluralsight"

Votes

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
May 30, 2023 May 30, 2023

Copy link to clipboard

Copied

It didn't work, the problem also appears on 2 other computers, I did the same on all of them and the problem persists, I don't know what it could be to affect the same problem on 3 computers

Votes

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
LEGEND ,
May 30, 2023 May 30, 2023

Copy link to clipboard

Copied

Try this:

https://helpx.adobe.com/creative-cloud/kb/download-error-403-launching-ccda.html

Download the latest version of the Creative Cloud desktop app to fix this error.

  1. Download the Creative Cloud desktop app.

  2. Run the downloaded file and follow the onscreen instructions.

Author “Color Management for Photographers" & "Photoshop CC Color Management/pluralsight"

Votes

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
New Here ,
May 30, 2023 May 30, 2023

Copy link to clipboard

Copied

LATEST

I tried and the same message appears.

Votes

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines