NVIDIA Error Message

[aver]

Bij het opstarten van LRC krijg ik het volgende bericht:

'NVIDIA heeft een fout gedecteerd in uw stuurprogramma dat er mogelijk voor zorgt dat Adobe toepassing op onverwachte momenten vastloopt'

Ik heb de instructies gelezen maar zijn voor mij onbegrijpelijk.

Wat kan/moet ik doen?

When starting LRC I get the following message:

'NVIDIA has detected a bug in your driver that may cause Adobe application to crash at unexpected time.

Í have read the instructions but they are incomprehensible to me.

What can/should I do?

[GoldingD]

What is the link to the instructions?

This one?

https://helpx.adobe.com/nl/lightroom-classic/kb/troubleshoot-gpu.html

https://helpx.adobe.com/lightroom-classic/kb/troubleshoot-gpu.html

[TheDigitalDog]

Disable GPU in your preferences (Performance). Any better?

[aver]

It is disabled.

Indicates: Your system does not support GPU acceleration

[GoldingD]

1 of 2

Please, In LrC, click on Help, click on system Info, copy the section concerning the display/GPU, and paste into a reply.

example:

Displays: 1) 2560x1440
Input types: Multitouch: No, Integrated touch: No, Integrated pen: Yes, External touch: No, External pen: Yes, Keyboard: No

Graphics Processor Info:
DirectX: NVIDIA GeForce GTX 1070 Ti (31.0.15.1694)

Oh, and while you are looking st that system info, please verify and post your LrC version.

[GoldingD]

Please post a screenshot of your LrC /preferences/performance screen.

[aver]

[aver]

This is not possible. It gives a small screen that says:

[aver]

Maybe this one is also important to know?

Thanks for your support.

[GoldingD]

That screen show a few important issues

1. GPU NVIDIA GeForce GT 705

2. Driver version 353.24

3. Driver release date Jun 10, 2015

4. VRAM just 1014 MB

From that:

1. Extremely old GPU, apparently lacking support from NVIDIA and Adobe

2. Driver is out of date, last release was v391.35. But that was in 2018, does not look like NVIDIA is providing new support

3. Not enough VRAM for LrC use graphics processor support.

[Sumeet Choudhury]

Hi, 

1. Could you tell us which version of Lightroom Classic are you using. Can you switch to the latest version (12.0) and check again ?

2. Please try to share details of your GPU/ Graphics Card. 

3. Update the Graphics Card Drivers to the latest ones.

Let us know if the error persists.

[aver]

I have the latest update from LRC.

[Sumeet Choudhury]

Hi, Thanks for sending over the screenshots.

Could you please upgrade your Graphics Card Driver to the latest one ?
Also, if you don't want this warning dialog to come again, you can click on the check box available there "Don't Show Again". It would then not bother you again after every Launch.

[aver]

Thank you. 

When looking for driver under Help>SystemInfo I got this message:

But anyway, my GPU NVIDIA GeForce GT 705 is extremely old and apparently lacking support from NVIDIA and Adobe.

[GoldingD]

Do you have any odd plugins that may be buggy? These would be third party ones, not via Adobe.

In LrC, clcik on Help, click on System Info, look at the section concerning plugins, perhaps copy and paste that in a reply. Looks like:

Installed Plugins:
1) AdobeStock
2) Aurora HDR
3) ColorChecker Camera Calibration
4) DxO PhotoLab 3
5) DxO PhotoLab 3 Importer
6) HDR Efex Pro 2
7) Helicon Focus Export
8) Iridient X-Transformer
9) jf Bag-o-Goodies
10) jf Extended Search
11) jf Metadata Viewer
12) jf Metadata Wrangler
13) jf System Info
14) Loupedeck
15) Luminar 4
16) ON1 Photo RAW 2023
17) Plugin Parameters
18) SmugMug
19) Teekesselchen
20) Topaz Photo AI

[aver]

Thank you. But if you look at the screenshot in the last message I've posted you'll see that I 'm not able to go to Help>Systeminfo. It gives error message!

[GoldingD]

Can you, in LrC, click on File, then Plug-in manager?

[aver]

[GoldingD]

Nothing looks like a buggy one in your set, so that is not it.

Probably time to call Adobe.

uggg, on an upgrade day, be patient

[aver]

LRC reports that there is a problem withNVIDIA GeForce GT 705.

But looking in the specs of my Dell desktop I cannot find anything of NVIDIA.

Isn't that strange?

• CPU

Intel Core i5 (4th Gen) 4460 / 3.2 GHz

Graphics Controller

• Form Factor

integrated

• Graphics Processor

Intel HD Graphics 4600

[GoldingD]

LRC reports that there is a problem withNVIDIA GeForce GT 705.

But looking in the specs of my Dell desktop I cannot find anything of NVIDIA.

Isn't that strange?

By @aver

On your Windows computer, accomplish the following (please)

• Down at the bottom left, right click on the Start button
• Then in the screen that appears click on run.
• Type in control. Clcik on Ok
• In the screen that appears click on Device Manager.
• Expand on the line referring to Display Adapters.

What is shown? Perhaps a screenshot?

My example, yours will be different

Note, in my example, my integrated video controller is not shown as I have that disabled in BIOS, You probably do not want to do that, not on a laptop, and not if lacking Info Tech experience. Yours should show that Intel video controller. Question is, does it also show a NVIDIA GPU???

[aver]

[GoldingD]

Try expanding the one just above what you selected, Beeldschermadapters

[aver]

Oh yes, here it is!

Dell, Inc.

Processor / Chipset

• CPU

Intel Core i5 (4th Gen) 4460 / 3.2 GHz

• Max Turbo Speed

3.4 GHz

• Number of Cores

Quad-Core

• Chipset Type

Intel H81 Express

• Processor Main Features

Intel Turbo Boost Technology 2

Cache Memory

• Installed Size

6 MB

• Cache Per Processor

6 MB

• Per Processor Size

6 MB

• Installed Size

6 MB

RAM

• Memory Speed

1600 MHz

• Features

dual channel memory architecture

• Configuration Features

2 x 4 GB

• Technology

DDR3 SDRAM

• Installed Size

8 GB

Storage

• Type

none

Memory

• Max Supported Size

16 GB

• Form Factor

DIMM 240-pin

Environmental Parameters

• Min Operating Temperature

50 °F

• Max Operating Temperature

95 °F

• Humidity Range Operating

20 - 80% (non-condensing)

Display

• Widescreen Display

Yes

• Image Aspect Ratio

16:9

• Monitor Features

Hard Coating (3H)

• Type

LED

• Display Name

DELL E1914H

• TFT Technology

TN

• Diagonal Size (metric)

47 cm

• Display Resolution Abbreviation

HD

Hard Drive

• Interface Type

SATA

• Spindle Speed

7200 rpm

• Type

HDD

• Interface Class

Serial ATA

• Installed Qty

1

• Capacity

1 TB

Hard Drive (2nd)

• Type

none

Storage Controller

• Type

Serial ATA

• Installed Qty

1

Input

• Type

keyboard, mouse

Communications

• Wireless Protocol

802.11b/g/n, Bluetooth 4.0

Hard Drive (3rd)

• Type

none

Processor

• Installed Qty

1

• Max Supported Qty

1

• Type

Core i5

• Processor Number

i5-4460

• Generation

4

• Manufacturer

Intel

• Clock Speed

3.2 GHz

Optical Storage

• Drive Type

DVD-Writer

• Type

DVD-Writer

Optical Storage (2nd)

• Drive Type

no optical drive

[GoldingD]

LRC reports that there is a problem withNVIDIA GeForce GT 705.

But looking in the specs of my Dell desktop I cannot find anything of NVIDIA.

Isn't that strange?

By @aver

Also, what make/model of laptop. Would like to look at Dell Website on specs.