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dorim13164700
Participant
April 30, 2017
Answered

Old Serial Number

  • April 30, 2017
  • 3 replies
  • 2739 views

I am trying to install LR 2 with serial number.  I do not have the serial number for LR 1.  How can I install without it?

    This topic has been closed for replies.
    Correct answer Bob Somrak

    I only have the disc for LR 2


    You can download Lr3.6 from the Adobe site.

    You can download from here:

    Win: http://www.adobe.com/support/downloads/product.jsp?product=113&platform=Windows

    Mac: http://www.adobe.com/support/downloads/product.jsp?product=113&platform=Mac

    3 replies

    Just Shoot Me
    Just Shoot Me
    Legend
    April 30, 2017

    Simple fact is if you have a serial number for LR 2 that is an upgrade version you need a previous version serial number to use that LR 2 serial number. Since there is only 1 previous version of LR, LR 1, you will need that number. If you don't have it (which you should of made a record of it) then you can't install LR 2.

    You can use that LR 2 serial number to install any upgrade copy of newer LR versions. LR 3, 4, 5, or even LR 6.

    D
    dorim13164700Author
    Participant
    April 30, 2017

    I tried support.  Was on for ages, abruptly cut off with this message:

    you have an old product, this issue can only be resolved at forums, so please visit forums. Our expert will provide you resolution as soon as possible.

    3:51:30 PM

    MohammadKhurshid Alam:

    Please visit Adobe User Forums at http://www.adobe.com/support/forums

    3:51:34 PM

    MohammadKhurshid Alam:

    thank you for contacting adobe, we are available 24*7. Goodbye

    Per Berntsen
    Community Expert
    Per BerntsenCommunity Expert
    Community Expert
    April 30, 2017

    Was LR 1 ever installed on the computer? If so, there is a way to find the serial number.

    On Windows, go to C:\ProgramData\Adobe\Lightroom, then open the file Lightroom 1.0 Registration.lrreg in a text editor, and you will find the serial number.

    If you're on a Mac, a Mac user can hopefully tell you the location of this file.

    D
    dorim13164700Author
    Participant
    May 3, 2017

    I have Lightroom 1.4 but I don't see that file.

    I have all versions up to 3.6.

    cmgap
    Community Expert
    cmgapCommunity Expert
    Community Expert
    April 30, 2017

    You can't install without the serial number. If you still have record of where you purchased you may be able to locate the serial number with Adobe's help via Chat or Support on the phone,

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