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Participant
August 16, 2019
Question

ON1 Photo RAW issue in Lightroom Classic 8.4

  • August 16, 2019
  • 7 replies
  • 2517 views

LR classic Release 8.4. Link to OnOne Photo Raw Broken. Is set in Preferences

Message was edited by: Sahil Chawla

    This topic has been closed for replies.

    7 replies

    GoldingD
    Legend
    August 18, 2019

    So, naturally an ON1 forum exists. And this very problem is discussed. Apparently known bug ( in ON1 ):

    Lightroom won't start ON1 Effects Plug-In – ON1 Support

    jacgadAuthor
    Participant
    August 18, 2019

    Thanks for this information.

    John

    07760440603

    Sent from my iPhone

    GoldingD
    Legend
    August 17, 2019

    OK, for this issue, I went and did the following in order to make sure I was starting from a clean slate, just in case some old OnOne bits of code were still installed

    ________________________________________________________________________________________________

    On my MACBook Pro

    1. Uninstalled (removed) OnOne Photo RAW 2019. At first I fouled up and simly dragged the app into the trash. But dang it, an actual uninstller script exists. So ran that as well, and various bits of lotsam got cleand up.

    2. In Lightroom Classic, deleted the Additional External Editor Presets for the OnOne Photo RAW 2019 apps. Closed LR.

    3. For Lightroom Classic, Removed from the appropriate file location remaining OnOne Photo RAW 2019 (including Develop, Effects, Portrait, and Resize) all Plug-ins, and Presets, and templates.

    5. Relaunch LR. Verified in Lightroom Classic that all of that OnOne support was gone. The Additional Extenal Editors (Develop, Effects, Portrait, and Resize), the Plugins, and the Plugin Extras. Closed LR

    6. Reinstalled OnOne Photo RAW 2019.

    7. Went back in to PS and LR Classic, verified it was all put back together. Additional External Editors (Develop, Effects, Portrait, and Resize), THe Plugins, and the Plugin Extras.

    8. No joy, The Additional External Editors do not bring up On One . The Plugin Extras work.

    _______________________________________________________________________________

    On My WIN 10 Wksta

    1. Did the complete OnOne Photo RAW 2019 uninstall, Did the Install, and it works. No issues on this rig.

    _________________________________________________________________________________

    BACK to THE MACBOOK

    1. Now I can add and Additional External Editor, this one for On One Photo RAW 20019, the application, That works, and then do whatever I want from that starting point.

    GoldingD
    Legend
    August 17, 2019

    Windows or MAC?

    GoldingD
    Legend
    August 17, 2019

    Some additional links;

    Yes edit in can still work, but not preferred per this:

    Using ON1 Photo RAW 2019 with Adobe Lightroom Classic CC – ON1 Support

    Ok, was going to provide link showing file oaths for plug-ins in edit in, can not find, probably right under my nose.

    GoldingD
    Legend
    August 16, 2019

    jacgad  wrote

    LR classic Release 8.4. Link to OnOne Photo Raw Broken. Is set in Preferences

    Message was edited by: Sahil Chawla

    What release of OnOne PhotoRAW?

    Where in Preferences are you looking?

    And, perhaps you are looking in the wrong place, if 2019 for one, not edit in, but as shown in:

    Using Photo RAW 2019 as a Plug-in – ON1

    And this one for 2017:

    Accessing From Lightroom – ON1

    If you had the old Photo 10, then it was Edit In:

    ON1 Photo 10 – Accessing from Lightroom – ON1

    Also, check your plug-ins via plug-in manager

    DdeGannes
    Community Expert
    Community Expert
    August 16, 2019

    I have ON1 Photo Raw 2018 not the latest version and it still works for me on my iMac 27" mid-2015 and macOS 10.14.6

    Regards, Denis: iMac 27” mid-2015, macOS 11.7.10 Big Sur; 2TB SSD, 24 GB Ram, GPU 2 GB; LrC 12.5,; Lr 6.5, PS 24.7,; ACR 15.5,; (also Laptop Win 11, ver 24H2, LrC 15.0.1, PS 27.0; ) Camera Oly OM-D E-M1.
    Sahil.Chawla
    Adobe Employee
    Adobe Employee
    August 16, 2019

    Hi there,

    Could you please try reinstalling ON1 Photo RAW again and let us know if it helps?

    ON1 Photo RAW 2019.6 Release Notes and Installation Instructions – ON1 Support

    Also, could you please share a screenshot of the issue?

    Regards,
    Sahil

    jacgadAuthor
    Participant
    August 16, 2019

    Reinstalled ON1 Photo Raw 2019.6. No change. Problem only appeared when I updated LR to 8.4 a couple of days ago. No meaningful screenshot. When I click on edit in ON1 Photo Raw, the copy is made, but nothing then happens. Seems to me the problem lies with the latest LR version.

    John

    GoldingD
    Legend
    August 16, 2019

    I am fairly sure you are doing it wrong. OnOne really wants you to NOT accomplish this via Edit In.

    They want you to go to File, then Plug-in Extras, and select the Plug-in.

    If you really really want to use Edit In, then you will have to alter those all external editor presets to point to the correct program , what you have may be old and out of date.

    Watch the vids provided

    https://www.on1.com/blog/using-photo-raw-2019-as-a-plug-in/