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Shelemiah
Known Participant
June 21, 2024

P: AI Masks Require updating and/or disappear

  • June 21, 2024
  • 63 replies
  • 50481 views

Hello,

 

I recently had a call with Adobe support with no luck. I have found some threads on this but nothing presents a solution and it seems hard to find what the actual issue is.

 

If I edit a client gallery and use any healing brush tool or AI masking tool, the mask or healing brush/generative AI will get a red dot underneath after going back to the start of the gallery, my AI edits are gone....

 

I also noticed this happens 100% of the time when I quite and reopen lightroom, I can fix the mask, update ai settings but it just resets each time I open lightroom.

 

We tested a new catalogue, we tested a bunch of things with no luck. 

 

We really need a fix on this Adobe it is killing workflow, not sure what broke this setting. I can't revert to an old version because I have lots of photos (I do 1 catalogue per year) and can't go back weeks of client work.

 

Also this catalogue was started at the begining of 2025 so there is no version 13 of this catalogue to revert to and test.

 

PLEASE HELP ADOBE!

    63 replies

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    esther_louise_6936
    Participant
    April 3, 2025

    Hey community

    I've been having a nightmare with AI remove edits constantly needing updating when I scroll in/out of an image in Lightroom Classic.  Having read through some of the posts on this issue I've tried to follow work arounds but I'm getting a little baffled. 

    I created a new catalogue yesterday and worked on one shoot date with no issues with the AI remove and through the problem was fixed.  However, when I started on a new shoot date today the issues returned - AI remove needing updating constantly. 

    I've since tried moving the lrcat.data to my desktop but that hasn't solved it either. 

    I have read somewhere that it could be recommended to go back to v13 and re-upgrade but I have no idea how to do that or if it would work in my case.

    If you are able to help, I would MASSIVELY appreciate your time.  I am NOT very technically minded and am muddling through as best I can with this (thanks Google for 'what on earth does this mean') so if you would be able to help in as simple language as possible please I would be eternally grateful!

    Thank you so much for your time

    Esther

    Gabbie Rhea
    Gabbie Rhea
    Participant
    May 20, 2025

    Did you ever figure this out? I am having this issue with a wedding I am editing. 

     

    S
    Sky Photography
    Participating Frequently
    August 1, 2024
    Is anyone else having Ai mask issues in LrC? Generative ai - for example, I remove, come back to photo and says "Some Remove settings need to be updated". Update All button, but, I come back and still need to update again. I've searched the web, but very little, but recent which makes me think it's a new problem.
    Ai Masks are the same.
    I'm all up to date on Mac and LrC updates.
    Read/write on Cat locations.
    It's stopping me from delivering weddings

     

    Is anyone else getting super frustrated out there?
      john beardsworth
      Community Expert
      john beardsworthCommunity Expert
      Community Expert
      August 1, 2024

      The lack of other reports is an indication that it's not a common problem, and I don't think I've seen anything like you describe.

       

      Are these photos synced?

      S
      Sky Photography
      Participating Frequently
      August 1, 2024

      Hi John,

      Thanks for your reply.

      It's only been in the last week and 4 complete weddings edited!

      I'm in a Photographers Facebook group, and others are reporting the same issue.

      I'm not using syncing.

        brendardzphoto
        brendardzphoto
        Participant
        June 21, 2024

        Hello Everyone,

         

        I´m currently having issues with my Lightroom Classic.

         

        I´m using the generative AI to edit out backgrounds and other details in my wedding photographs. However, when I use the develop tab, and edit several hundreds of pictures at a time, I sometimes go back to a picture to check it out. Turns out a lot of my edits are not being saved for some reason. I´ve seen this happen when going back to pictures or when trying to export them through the Pic-Time plugin to save them in a gallery at Pictime. 

         

        The generative AI keeps asking me to update the changes made, but why is it just not saving what it already did?? "Some Remove settings need to be updated" keeps showing up in many of the pictures I did and the experience is just not consistent throughout all the editing. I´m wondering maybe i have some kind of setting not set up properly but this is annoying and I need to rework many pictures. 

         

        Another thing I´ve noticed is if I export them 1 by 1 the settings tend to save, but when I´m doing hundreds of pictures, or export them several at a time, the edits are not saved and the "Remove Settings needing to be updated" shows up again.

         

        Any help is appreciated!  I´m using a MacBookPro 2.6 i7 amd radeon pro 5300M 16gb mhz ddr4 sonoma14.5

        brendardzphoto
        brendardzphoto
        Participant
        June 21, 2024

         As you can see here, I updated 7 (SEVEN!!) times, I just wanted to remove a waiter that was in the background. While seeing the picture, I could see the waiter removed every single time, but the changes would not save. Is there some kind of setting I need to check to make sure those changes are saved properly? I would imagine not, since if they´re being shown in the history, it means that the changes ARE occurring and are being registered properly within the application and system and into the picture. Any ideas on how to fix this?  

         

        Also, when editing pictures and using the app, some pictures may show signs of being ´corrupted´, like light streaks of cyan, yellow, red, white. If I close and reopen the application, the picture where i saw this is completely fine again. It´s weird, I´m wondering if I´m doing something wrong within the app. Thanks!

        JohanElzenga
        Community Expert
        JohanElzengaCommunity Expert
        Community Expert
        June 21, 2024

        AI masks (and I assume also AI remove) is saved in 'Catalogname.lrcat-data', an extra file next to the catalog file. We have seen reports where AI masks could not be saved because 'Catalogname.lrcat-data' was locked for some unknown reason. There is a long thread in this forum about this problem. Perhaps this is the same issue. What you could try is remove 'Catalogname.lrcat-data' from the catalog folder, so Lightroom will rebuild it. It does mean you will have to update the Remove Settings once again, but hopefully then this will 'stick'.

         

        -- Johan W. Elzenga
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