P: (GPU) Develop/Edit view & Export artifacts after 14.4.1 Update (AMD-only) (affects Cr, LrC & LrD)

[hyund39164868]

Hi,

Since just now, I've been experiencing a weird bug / crash in Lightroom Classic (on a Mac), where ALL my photos suddenly are fully covered in artefacts in the Develop module.

(Screengrab from the Develop module in Lightroom Classic)

When I check the linked RAW + JPEG source files in Finder, they all seem ok (they don't look corrupted, nor show any artefacts here), meaning the issue is within Lightroom.

(Screengrab from the RAW source file in Finder)

When I export images out of Lightroom (with any setting, edited or even not edited), the artefacts are also present on the export files.

(Screengrab from the exported JPG image)

This problem started occuring soon after I applied the new AI noise reduction feature on just ONE (1) photo. 

I already tried:

• Closing and re-opening Lightroom
• Shutting down (fully), and restarting the computer after 1 minute
• Switching the GPU accelrator setting in Lightroom on/off

MY SPECS

• Lightroom Classic 13.0.1 - Build (202310121438-d2af310c)
• Macbook Pro 16" - 2019
• 2,3Ghz 8-core Intel Core i9
• AMD Radeon Pro 5500M 8GB 
• 32GB 2667MHz DDR4 memory
• OS Sonoma 14.4.1

Any help would be greatly appreciated, because this makes the whole software unusable....

Thank you!

[GoldingD]

It's happening only in develop module.

Can you post in a reply what you have in /Preferences/Performance/

[GoldingD]

and when I restart my computer and begin editing again, the files come back and I'll have no issues. 

It's happening only in develop module

Cleans up after a restart of LrC, and you begin editing. And it is when in Develop.

What if when it happens, you zoom in?

Also what happens if you purge the Camera RAW CACHE? (/Preferences/Performance/Camera RAwCACHE/)

[corinnerthomas]

Occasionally while editing, I'll run into an issue like this and have to completely restart my computer for it to go away. I have tried shutting down my lightroom classic and when I open it back up, it'll be the same. I have the latest lightroom classic update. I have tried googling this but have no clue what to even put to find the answers I need! I'll attach images of what it looks like below! My files are perfectly fine, but for some reason it'll show up all pixelated! It will do it to every file I click on in the develop mode. 

I recently upgraded to a Nikon Z8 and the files are bigger, although I don't think that would make a huge difference. Nothing has changed other than a new camera. Is my computer to old to handle bigger and newer files like this?? How do I fix this issue? 

[Rikk Flohr: Photography]

Year of Mac: 
OS Version: 
Graphics Card Model: 

[corinnerthomas]

Year: 2019

OS Version: 14.6.1

Graphics card: AMD Radeon Pro 5500M 4 GB, Intel UHD Graphics 630 1536 MB

[Ian Lyons]

Your screenshots and hardware description suggests that you're experiencing the issue reported in this bug report

https://community.adobe.com/t5/lightroom-classic-bugs/p-gpu-develop-edit-view-amp-export-artifacts-a...

Note that your posts will likely be merged with the bug report for easier tracking.

[theresa_2326]

Hello all,

Since I've updated lightroom the color on my images are distored. I do not know all of the technical terms to really describe exactly what is happening. So I've included screenshots of what I think would be useful information. Please let me know if I need to include more. I've dealt with dehaze turning my images black. I just try not to use dehaze, but now I do not know what is causing the images to change colors. Its like blue and yellow. On one image you can see lines throughout the image. 

[johnrellis]

@theresa_2326: 

Your screenshots show you have a 2019 Macbook Pro with an AMD Radeon 5000-series GPU.

Apple released a buggy graphics driver for it in Mac OS 14.4.1. Most people report images covered with static-like noise but a few have reported problems with LR's AI commands.

Users experiencing noise and artifacts can often work around the problem by restarting their computer and/or setting Preferences > Performance > Use Graphics Processor to Off.  But for problems with AI masking caused by the buggy driver, you're out of luck: For some inexplicable reason, Adobe refuses to allow users to disable use of the GPU by LR's AI commands.

Adobe says they notified Apple months ago, but who knows if/when Apple and AMD will release a fixed driver.

[theresa_2326]

Thank you so much for that information! I will try that and see if it helps.

[mickstana]

I was editing images in Lightroom then at somepoint each one I clicked on became corrupted, I event went back toa previoud editing session from days before with images that were previously flawless/uncorrupted and after the image renders, it renders with these hectic digital corupption lines.

Any ideas? 

Freaking a bit that my whole catalog present and past may show up like this now, afriaad to look at older collections. 

[mickstana]

Adttionally, as mentioed, there was no issue mid way through the editing process and previous images from the same card and card reader, and camera had no issues just a few days prioir, so I dont think its a hardware issue. 

[GoldingD]

You did not mention what MACOS, nor did you proved your system information. but this looks like the bug involving MACOS and AMD GPU:

https://community.adobe.com/t5/lightroom-classic-bugs/p-gpu-develop-edit-view-amp-export-artifacts-a...

[Bethany37601337nacq]

I will be editing my photos in Lightroom Classic (13.5 release) on my Macbook Pro 2019 (with Sonoma 14.6.1) and everything will be normal and then all of a sudden my preview images will look like this and every image I click on in my catalog will have these red, green and blue lines. I have to restart my computer to make them go away and have a regular view but I want to understand why this is happening in case there is something wrong with my computer and I need to get it fixed. Anyone got a clue?

[johnrellis]

You likely have an older Intel Mac with an AMD Radeon 5000-series GPU. Apple released a buggy graphics driver for those in Mac OS 14.4.1. Most people report images covered with static-like noise but a few have reported problems with LR's AI commands.

Users experiencing noise and artifacts can often work around the problem by restarting their computer and/or setting Preferences > Performance > Use Graphics Processor to Off.  But for problems with AI masking caused by the buggy driver, you're out of luck: For some inexplicable reason, Adobe refuses to allow users to disable use of the GPU by LR's AI commands.

Adobe says they notified Apple months ago, but who knows if/when Apple and AMD will release a fixed driver.

[johnrellis]

Moderators, @Rikk Flohr: Photography, please merge with this FAQ:

https://community.adobe.com/t5/lightroom-classic-bugs/p-gpu-develop-edit-view-amp-export-artifacts-a...

[cassies48129337]

I've been having this issue for months. While editing, an image will suddenly appear corrupted after making an adjustment. When inspecting the images themselves, they are not actually corrupt. I can typically get it to go back to normal by closing out of lightroom and re-starting my computer. This time around I've gone through that process three times in a row and even switched catalog and the issue persists. I have updated my Lightroom app and my Mac OS is up to date.

[AxelMatt]

It's a known problem: Please see here:

P: (GPU) Develop/Edit view & Export artifacts afte... - Adobe Community - 14563606

[johnrellis]

@Jeff Elzemeyer,

Confirm that you're on an Intel Mac with AMD Radeon 5000-series GPU. If you're not, then do the command Help > System Info and copy/paste its entire output here.

Apple released a buggy graphics driver for it in Mac OS 14.4.1. Most people report images covered with static-like noise but a few have reported problems with LR's AI commands.

Users experiencing noise and artifacts can often work around the problem by restarting their computer and/or setting Preferences > Performance > Use Graphics Processor to Off.  But for problems with AI masking caused by the buggy driver, you're out of luck: For some inexplicable reason, Adobe refuses to allow users to disable use of the GPU by LR's AI commands.

Adobe says they notified Apple months ago, but who knows if/when Apple and AMD will release a fixed driver.

[Jeff Elzemeyer]

I turned the graphics processor off. I do have the AMD Radon Pro 5500M

Thanks

Jeff

Sent from my iPhone

[johnrellis]

Has anyone experiencing this problem tried Mac OS 15 (Sequoia)? To help others, please update this thread with your results.

[heinzb64254982]

wenn ich die RAW2 improtiert habe und auf entwicklung gehe zeigt der bildschirm nach kurzer Zeit streifen auf dem Bild. 😞

[johnrellis]

Confirm that you're on an Intel Mac with an AMD Radeon 5000-series GPU. If you're not, then do the command Help > System Info and copy/paste its entire output here.

Apple released a buggy graphics driver for it in Mac OS 14.4.1. Most people report images covered with static-like noise but a few have reported problems with LR's AI commands.

Users experiencing noise and artifacts can often work around the problem by restarting their computer and/or setting Preferences > Performance > Use Graphics Processor to Off.  But for problems with AI masking caused by the buggy driver, you're out of luck: For some inexplicable reason, Adobe refuses to allow users to disable use of the GPU by LR's AI commands.

Adobe says they notified Apple months ago, but who knows if/when Apple and AMD will release a fixed driver.

[Heinz252011836ug1]

I am using:
AMD Radeon Pro 5500M 8 GB
Intel UHD Graphics 630 1536 MB

[Heinz252011836ug1]

MAC OS 14.6.1 (23G93)

[Heinz252011836ug1]

THANK YOU
RESTART WORKS!  🙂