Legend

Answered

P: Hovering over a preset previews it but clicking on it doesn't apply it

Forum|Forum|5 years ago
November 28, 2020
21 replies
12928 views

To date, there have been over a dozen reports of the following: When the user hovers the mouse over a preset in the Presets panel, the preset is correctly previewed in both the Navigator and Loupe (main) views. But when the user clicks on the preset to apply it, it doesn't get applied to the photo, and moving the mouse away restores the photo's previous appearance.

For most of these reports, resetting preferences fixes the problem.

These previous reports will be merged here to make it easier for users with this problem to find the authoritative thread.

This topic has been closed for replies.

Correct answer johnrellis

"The presets are displayed but the picture does not change."

Do you mean that when you click on a preset in the Presets panel, no change is made to the main image? If that's what's happening, then try resetting LR's preferences:
https://www.lightroomqueen.com/articles-page/how-do-i-reset-lightrooms-preferences/

Many people with these particular symptoms have fixed the problem by resetting preferences. LR sometimes soils its preferences file, and resetting it can fix all sorts of wonky behavior.

That article explains how to restore the old preferences if resetting doesn't help.

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elroys51363727

Participant

Hello, I have the same problem. Very often clicking on the preset doesn't apply to the image. I have to try various times and then it works. It's a very frustrating bug and slows down my work. I have resetted the preferences but still have the same problem. Is there something else I can do?

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Alan21885756v1lo

Known Participant

So I've managed to narrow down the sequence of events that lead to this happening to me (continually). It basically happens when I create a new preset or a new preset category or update the settings on a preset. It doesn't happen every time, but at this point it must be close to 50% of the time.

I'm using Mac OS, this is happening regardless of version of Mac OS and regardless of version of Lightroom.

victors6159774

Participant

I have had this problem 3 times in the past week and each time I have resolved it by resetting LR's preferences but that is going to be a pain if it keeps happening. I had not reinstalled any presets or plug-ins after the 2nd time so am fairly confident it was not any of them causing the problem. Not all the presets/plugins needed to be reloaded, some are not lost in thr reset.

johnrellisAuthor

Legend

@victors6159774, if it happens again, perhaps you could help troubleshoot the issue following the steps in my previous post:

https://community.adobe.com/t5/lightroom-classic-discussions/p-hovering-over-a-preset-previews-it-but-clicking-on-it-doesn-t-apply-it/m-p/14257518#M346290

"Not all the presets/plugins needed to be reloaded, some are not lost in the reset."

LR automatically installs all plugins it finds in the Modules subfolder in the Lightroom settings folder (Preferences > Presets > Show All Other Lightroom Presets). So if you put all your plugins in Modules, that will save you time when you need to reset preferences.

victors6159774

Participant

Thank you John I have reloaded all. No problems up to now. Thank you for the modules tip..

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Alan21885756v1lo

Known Participant

This is now happening with alarming frequency.

At some random point during an editing session, Lightroom will just no longer apply any presets. Hovering over them will display the preview on the image but clicking it results in zero action. The only way to resolve this so far is by backing everything up and resetting my preferences.

This began a few weeks ago and now happens every other time I use Lightroom.

I have of course already uninstalled and reinstalled the application. Makes zero difference.

JohanElzenga

Community Expert

Try resetting the preferences: https://www.lightroomqueen.com/how-do-i-reset-lightrooms-preferences/

-- Johan W. Elzenga

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Momox91

Participating Frequently

Moin,
wenn ich auf ein Preset drauf gehe, wird es mir als Vorschau angezeigt. Wenn ich draufklicke tut sich aber nichts. Das Preset wird nicht angewendet.
Nach einem zurücksetzen der Einstellungen geht es wieder... bis zum nächsten Neustart, dann habe ich wieder das gleiche Pronblem.

johnrellisAuthor

Legend

Google translation: "Presets are not applied/do not work. when I click on a preset, it is shown to me as a preview. But when I click on it nothing happens. The preset is not applied. After resetting the settings it works again... until the next restart, then I have the same problem again."

This is a longstanding bug that Adobe hasn't been able to fix. For most people, however, resetting preferences fixes the problem permanently.

Does this happen with all presets or just particular ones? If it happens with just particular presets, right-click one of them and do Show In Finder. That will open Finder with the preset's .xmp file selected. Attach that file to your reply here, and we can see if it causes the same problem on other installations (which would be good, because then Adobe could fix the bug).

johnrellisAuthor

Legend

Moderators, @Rikk Flohr: Photography, please merge with bug-report thread for this issue:

https://community.adobe.com/t5/lightroom-classic-discussions/p-hovering-over-a-preset-previews-it-but-clicking-on-it-doesn-t-apply-it/m-p/14140910

V

Valerie335835032ux6

Participant

Bonjour à tous. Je suis abonnée depuis peu à LRC (après avoir utilisé pendant très longtemps une vieille version de Lightroom). En mode développement, impossible d'utiliser les paramètres prédéfinis. Ils sont bien affichés mais rien ne se passe sur la photo lorsque je passe ou clique sur eux. Merci pour votre aide.

johnrellisAuthor

Legend

Google translation: "Inactive presets. ... I recently subscribed to LRC (after using an old version of Lightroom for a very long time). In development mode, cannot use predefined settings. They are displayed well but nothing happens in the photo when I hover or click on them. "

This bug is usually fixed by resetting LR's preferences:

https://www.lightroomqueen.com/articles-page/how-do-i-reset-lightrooms-preferences/

LR sometimes soils its preferences file, and resetting it can fix all sorts of wonky behavior. That article explains how to restore the old preferences if resetting doesn't help.

johnrellisAuthor

Legend

Moderators, @Rikk Flohr: Photography, please merge with this thread:

https://community.adobe.com/t5/lightroom-classic-discussions/p-hovering-over-a-preset-previews-it-but-clicking-on-it-doesn-t-apply-it/m-p/14140910

D

Dang332736362vyp

Participant

I would appreciate guidance on addressing the preset-related concerns I am currently encountering. Specifically, when I hover over a preset, I can observe a preview of the desired outcome; however, upon selecting 'apply' no discernible changes take place. Additionally, I have noted that my slider appears to be non-responsive. Any ideas?

GoldingD

Legend

That screenshot does not help. All I can see is that you are trying to use a user preset (develop)

P

pryce56

Known Participant

I have been having this issue for a year or more and yes, resetting the preferences does correct it.... for a brief time and then I have to reset the preferences again. It appears that this is a temporary fix only and there must be some other underlying issue. A corrupt file somewhere?? I would sure like to have this problem corrected once and for all as resetting preferences removes MY preferences in my LR that I have to reset each time. I would appreciate any help at all.

J

Joe Guthart

Participant

I see that similair threads have been out there but they are quite old. I am running on a Mac OS 12.6.4, LRC 12.2.1 (via subscription plan)

When I click on a preset in LR Classic. I can see the adjustments made to the photo however, when I click on the preset the sliders in develop module do not change. When I move the cursor over the photo away from the preset, the adjustments disappear and the photo goes back to its original state (i.e. no change).

I have reinstalled and LRC am still having issues. Any ideas? Thanks

JohanElzenga

Community Expert

Sounds like you're not really clicking on the preset but just hovering your cursor over it. That previews the effect, without moving sliders. If you are really clicking and nothing happens, then perhaps you should reset the Lightroom Classic preferences:

https://www.lightroomqueen.com/how-do-i-reset-lightrooms-preferences/

-- Johan W. Elzenga

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Megy25358047nflw

Participant

Hello, i cant apply preset normally, just in library. But in Develop is not possible. Previous is ok, but i need to apply normally- could someone help me, please? 😞

johnrellisAuthor

Legend

When you hover the mouse over the preset in the Presets panel without clicking, do you see the effect of the preset in the main Loupe view? But when you click on the preset, the preset doesn't actually get applied?

If those are your symptoms, then try resetting LR's preferences:
https://www.lightroomqueen.com/articles-page/how-do-i-reset-lightrooms-preferences/

Many people have reported this issue, and resetting usually fixes it. LR sometimes soils its preferences file, and resetting it can fix all sorts of wonky behavior. That article explains how to restore the old preferences if resetting doesn't help.

M

Megy25358047nflw

Participant

I cant delete prefenerces, becouse there is no button as usually..:/

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Zobus

Participant

Hello, for some time now I have been having problems using the Lightroom Classic presets.
The presets are displayed and when I click on them with the mouse, the changes to the image are shown. However, when I move the mouse away from the preset, the image is back to its original state. Does anyone have any idea what the problem is?

Lightroom 12.5 on Apple Mac Book Air M1
Tested with Nikon RAW photos, jpg and also DNG. Same problem.
Presets are not saved in the catalogue.

[moved from bugs to discussions according to community rules - Mod.]

Sean McCormack

Community Expert

Usually, this requires you to Reset Preferences to fix. Back them up first and then reset them as per this article:

https://helpx.adobe.com/ie/lightroom-classic/help/setting-preferences-lightroom.html

As to the !? on the image, I'm not sure if you're referring to the slider. Not all presets trigger the slider. It has to be turn on when the Preset is being created.

Sean McCormack. Author of 'Essential Development 3'. Magazine Writer. Former Official Fuji X-Photographer.

Z

Zobus

Participant

Thank you very much for the quick help. The reset worked. The presets work again. I'm just wondering what the problem is, because it happens from time to time. Is there a defective preset? Is it possible to find out?

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