P: Lightroom 6.14 download is no longer available on Adobe servers

[nettat51857861]

I bought Lightroom 6 sometime in 2017. Now my previous computer broke and lightroom went with it. Well, no problem, I thought, I can download it back from the creative cloud to my new computer. But now it turned out that it can no longer be downloaded. What are my chances now? Can I get compensation or a refund for something for I can no longer use the product I bought and paid for? I didn't get any notice that the download file should be saved to yourself, because adobe no longer offers it for download. What now?

[Photograe]

I have LR v6.14 happily on my computer since Dec 2017. I also have the LR v5 DVD (inlc serrial number) from which LR v6.14 was "updated". The product is now unable to be opened, and 8 years plus of images and manipulations unavailable!

Help Adobe! The records of my old purchases and registration has dissapeared from "My Account" also. What is goin on?

[dj_paige]

@Photograe 

Please explain this in a lot more detail. "The product is now unable to be opened".

Exactly what happens when you try? If there is an error message, please quote the exact unedited word-for-word error message. What is the version NUMBER of your operating system? (we need the version NUMBER and not words like "latest" or "up-to-date")

[Photograe]

When I try to open LR v6.5 on my current computer, used happily since 2017,
the message comes up "that my trial has expired".
See attached screenshot.
I never asked for any such trial, I have no interest in the Subscription CC
model.
Why has my entire LR 6.5 Catalogue been deleted?
Cheers.

[dj_paige]

https://community.adobe.com/t5/acrobat-discussions/how-to-get-rid-of-quot-your-trial-plan-has-expire...

Adobe has not deleted your Lr 6.5 catalog. It's still there, you just can't open it right now. (Or perhaps you mistakenly deleted it)

[Photograe]

Why when I try to open LR 6.5 am I presented with the screen demanding
subscription?
(


Image attached. )

[dj_paige]

@Photograe 

Did you try the instructions at the link I gave?

No image attached. To attach images you have to use the web interfact and you have to use the "Insert Photos" icon and you should NOT attach files.

[AxelMatt]

When I try to open LR v6.5 on my current computer, used happily since 2017,the message comes up "that my trial has expired".

By @Photograe

What has been changed on your system before the issue occure?

As @dj_paige worte there's no attached screenshot/image. To insert screenshots, please use the "Insert Photos" icon ( red circled ) in the toolbar.

[gcbodie]

You might look at this message thread:

https://community.adobe.com/t5/lightroom-classic-discussions/login-successful-but-cannot-run-the-app...

[Photograe]

Absolutely nothing!

[dj_paige]

Absolutely nothing!
By @Photograe

We have no idea what this means, or what you are referring to. You give us no context whatsoever. Could you please explain with a lot more detail?