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6

P: Lightroom crashes when initiating tether

Community Beginner ,
Jan 23, 2024 Jan 23, 2024

Running Lightroom classic version 13.1 on m1 macbook pro on Mac OS Sonoma 14.3 and every time File > Tethered Capture > Start tethered capture and Press Ok, the application crashes. This happens both with and without a camera connected. My lightroom version is up to date and this crash happens everytime without fail. I've tried clearing the preferences and uninstalling/reinstalling the app as well. Has anyone experienced this? What's the resolution?

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correct answers 1 Correct answer

Explorer , Feb 21, 2024 Feb 21, 2024

Hi Rikk,

 

Just wanted to let you know - I have updated this evening to Lightroom Classic 13.2 on Macbook Air M1 ( Sonoma 14.3.1).

Tethered capture now works (with Canon R5) and does not crash on hitting OK (wether a camera is connected or not).

 

Thanks for your help. David

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Community Beginner ,
Feb 19, 2024 Feb 19, 2024

Could you explain me how to send you that crash report ? No Window asks me for that

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Adobe Employee ,
Feb 20, 2024 Feb 20, 2024

You have failed to answer any of my questions. 

Did you see a crash dialog?

Do you use a different email address when filling out the crash report?

Was the crash dialog Adobe’s? Microsoft’s? Apple’s?

Rikk Flohr: Adobe Photography Org
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Explorer ,
Feb 12, 2024 Feb 12, 2024

Hello,

I'm new here but I wanted to say that I'm having the same problem. I'm also using the MacBook Pro with the M1 Pro chip. MacOS 14.3.1. I would appreciate any help you can provide.

 

Thanks,

Nat

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Community Beginner ,
Feb 17, 2024 Feb 17, 2024

Why are we paying for a service we can't get ? And impossible to reach to someone knowledgeable for this issue 

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New Here ,
Feb 14, 2024 Feb 14, 2024

same issue using latest macbook m3 pro - lightroom crashes the same way as mentioned

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Community Beginner ,
Feb 17, 2024 Feb 17, 2024

It's really a shame that Adobe lets things like that. We are paying for a service we can't use 😞

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New Here ,
Feb 19, 2024 Feb 19, 2024

Same issue for me as well. Really frustrating

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New Here ,
Feb 15, 2024 Feb 15, 2024

Yep...the same problem here. 

 

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Community Beginner ,
Feb 26, 2024 Feb 26, 2024

Hi I'm having the same issue. Every time I try to initiate a tethered capture lightroom crashes @Rikk Flohr: Photography  Are you able to see any of my crash reports? They're usually tied to this email or <removed for private>

I'm running Sonoma 14.3.1 and the latest version of LR. Thanks for your help

 

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Adobe Employee ,
Feb 26, 2024 Feb 26, 2024

@Wyatt270657789npv  No crash reports are found under either address. 

Rikk Flohr: Adobe Photography Org
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Community Beginner ,
Feb 26, 2024 Feb 26, 2024

I only get the dialog box to submit to apple. How does one submit a crash report if there is no box? It happens literally every time. Screenshot 2024-02-26 at 1.11.10 PM.png

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New Here ,
Apr 29, 2025 Apr 29, 2025
LATEST

Same issue here. Trying with a Leica, Mac OS 15.3.1. Happens with or without camera attached. Still no fixes for this? This thread is quite old, but still seems like the most recent one, no?

 

Sent report after forcequitting lightroom which is stuck on beachball every time i try this.

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