P: (Mac 11.x) ICC Custom Profiles Are Missing

I know this is an old discussion, but the problem is still out there.   I have it and I'm running OS X 14.2.1 (Sonoma) and current versions of light room, and Photoshop as of this date (JAN 2,2024).

I just got off the phone with Epson support, and their recommendation, which worked, was to reinstall my printer. That did the job, but as you know any custom settings for the previous printer were lost when I did that.

The issue is with Epson, and not Adobe or Apple. Epson is now storing their standard Epson paper, ICC profiles in the printer profile folder in the system library, not in the Colorsync profiles folders (system and user).  On my computer that path looks like: Macintosh HD/Library/Printers/EPSON/InkjetPrinter2/ICCProfiles/ .  When I write clicked on one of the .profiles files in that folder and selected "Show Package Contents", I found all my Epson paper profiles.

I asked Epson Support if I was going to have to reinstall the printer every time there was a significant OSX update, and they said "yes".

I don't understand why Epson has taken this approach because it's causing so much grief for all the Epson users, but I did find a possible long-term solution in this blog post: https://blog.conradchavez.com/2020/11/22/printer-profiles-missing-on-macos-a-permanent-solution/

The author recommends locating the profiles folder, creating an alias to it, and then putting that in the Colorync profiles folder. That way the Adobe applications can find the Epson profiles.

I know this thread is marked as solved, but I don't think it really is. I found it today looking for a solution before I called Epson and thought I would help readers who find this later to know what I learned.

I use macOS Big Sur 11.6 but have had a hard time loading a new printer profile.  I can see the new profile in /Library/ColorSync/Profiles but Photoshop won't load it.  I tried so many different things and this work-aroun seems to work.

I used the Superuser in Linux window.  Here are my steps:

Open a Terminal window

I just spent a good part of a day trying to figure out where the ICC profiles dissappeared to when I tried to print on my Canon Pro 1000 from an IMAC running Monerey 12.3.1 and Photoshop CC updated.  The answer was to remove the printer and add it again in system preferences.  I was getting hung up in Color Sync not being able to repair ICC profiles - which turns out was irrelevant.  Adobe was clueless. Apple was clueless.  Canon had the simple solution.  Although I then found Epson offered the same advice. Whenever you upgrade your IOS you should do this and all will work fine.

Just added this to another thread. It may be of interest here too

Can I add something here that may be of use/interest. 

I had problems with ICC Profiles never appearing on my Mac (Monterey on Apple Silicon M1 Pro) when installing an Epson ET-8550 printer. After much searching, and a lot of help from other users, I finally got through to Epson Technical Support who advised that I had to install, as a separate exercise, the printer again from System Preferences. This gave me a duplicate Printer - I could (and did) delete the original one. 

I must stress the profiles were not installed, ie they were not visible in ColorSync or in Finder, until I did this exercise.

I've written the steps up here - https://www.dpreview.com/forums/post/65978987

Hope this helps others who have been perplexed by not seeing ICC profiles after installing Epson printers on MacOS (Monterey) on Apple Silicon M1.

My icc printer profile does not show up in the list of "Other" in the Color Management window, even though it is in the Library/ColorSync/Profile folder - both the general and user specific one. Help?

Printer profiles have been broken since macOS Big Sur 11.6.2 It works in 11.6.1 and Monterey 12.  

Some -- but not all -- of my printer profiles don't appear in Lightroom's "Choose Profiles" dialog (that I get to either from the Develop module > Softproofing or the Print module > Color Management > Profile > Other). I think this "disappearing" happend when I (rather recently) upgraded my MacOS to Big Sur. 

Details:

Here's what I see in the Choose Profiles dialog (and this is the full list that appears; no scrollbar): 

There are a whole bunch of ICC profiles that "should" be there, but there are two that I specifically want.

1) ~/Library/ColorSync/Profiles/MUSEO_ARTIST_CARDS_EPSON_3880MK (PPM_Quality).icm

Which you can see here:

My understanding is that any ICC profile in this directory "should" appear in the list. 

And 2) /Library/ColorSync/Profiles/Epson Stylus Pro 3880_Hahnemuhle Bamboo.icc, which you can see here:

All of the other Hahnemuhle ICC profiles in this directory (and the one Illford profile) do appear in the list. But with one weird exception: /Library/ColorSync/Profiles/HFA_Eps3880_MK_Agave-Sisal.icc (the second Hahnemuhle profile in the list above), which I added more recently than the others. 

Also puzzling (although not a particular concern right now) is that of all the Epson profiles here, Library/Printers/EPSON/InkjetPrinter2/ICCProfiles/Pro3880.profiles/Contents, only the four "Legacy" paper profiles appear in the Choose Profiles pick list. You can see these Epson profiles here:

ALL of these profiles have appeared in my Choose Profiles pick list in the past. It seems like it was my upgrade to Big Sur that caused all these profiles to disappear. 

My versions:

• Adobe Photoshop Lightroom Classic 11.1
• MacOS Big Sur 11.6.2

Any ideas?

I am not new to printing or solving issues related to magenta casts to prints from LR or Photoshop, but this one has me stumped.  I recently had the issue of the missing Epson ICC profiles which could only be solved by upgrading to MacOS 12.2.  The profiles that went missing were the Epson Glossy and the Premium Luster profiles.  This may have nothing to do with my issue but it was a recent annoyance.  

1) When I print using Epson Exhibition Fiber Paper with the ICC profile, the prints come out fine.  There isn't a magenta cast.  

2) When I switch to Epson Premium Luster with the ICC profile, I get the magenta cast.  

3) Now to add more craziness to the mix, if I use Epson Premium Luster paper and choose "Printer Manages Color", I also get the magenta cast.  (No ICC profile)

4) If I use the Premium Luster paper and choose the Epson Exhibition Fiber Paper ICC profile, the prints do not have a magenta cast.  

I have unistalled/re-installed Epson print drivers/software in addition to upgrading to MacOS 12.2.  What should I look at next?  Please note that the print settings in Lightroom and Photoshop correctly uses the ICC profile with Photoshop/LR manages colors.  I am not double managing profile settings.

Thanks!