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P: Minimum Sync Version for Lightroom Classic has changed to 10.4

Forum|Forum|4 years ago
October 25, 2021
9 replies
9106 views

Hi all and thanks in advance for being here and trying to help.

I have started using LRc sync with lightroom mobile only recently. I really love to be able to cull and work on my photos from my ipad. in the last week only from time to time i opened LRc to sync all my edits back.

I run my LRc from an old but still performing 2010 iMac (i7, ssd and 16GB ram) which can only go as high as High Sierra and therefore my LRc is 9.4. I also have lightroom installed (version 3.4).

today i opened LRc an suddently I got the message you see below. It is in italian but it simply reads "lightroom upgrade necdessary" in order to keep on syncing with lightroom, you need to upgrade lightroom.

I did not do anything to my LRc catalog from the last time I used it so I amwondering what went wrong. I really wouldn't wont to change computer just yet.....

This topic has been closed for replies.

Correct answer Rikk Flohr_Photography

The Help Documents on this topic now updated.

To enable syncing of the new Masking features coming in the Photography Org, it is necessary for Lightroom Classic's minimum syncing version to be 10.4. 10.3 and older versions of Lightroom Classic will no longer be able to sync with the cloud.

Please see the updated documents:

https://helpx.adobe.com/lightroom-classic/kb/upgrade-required-syncing-with-lightroom-mobile.html

and

https://helpx.adobe.com/lightroom-classic/kb/sync-faq.html

We apologize for the confusion caused by the delay.

Josep Matamala

Participant

Muchas gracias por toda tu informacion me sera de mucha utilidad un saludo de Josep Matamala

J

joana5E08

Participant

Same problem for me running High Sierra also ; is anything new about it since previous messages ?

M

MatteoRizzAuthor

Participating Frequently

I read that my post is now marked as "solved" but in fact it isn't.
What disappoints me the most is not the fact that you have moved to obsolescence a perfectly functioning speeedy machine (my 2010 imac performs better than my 2015 macbook pro) but the way you did it.

With no announcement and possibilty of a last time syncronization.

I have worked one full day on my ipad culling and editing hundreds of pics which I confidently thought they could be synced back to LRc but now i am caught in the middle and I am probably about to loose one day of work even if I upgrade machine or move my catalog to the macbook pro.

This is not really respectful of our work. you could have simply announced that the syncing was going to stop on a date and urge everybody to keep libraries synced before the service brakes. This is the least I expect for a fairly expensive service that I pay regularly for.

D

derMueller

Known Participant

Must be something different. My newest Lightroom Classic Version 10.4 doesn't sync with new Lightroom Mobil V. 7.0.0. I am asked to updated my LRc Version otherwise no sync possible. But there is no update available. I have moved yesterday to the newest Mac to OS 12.01(Monteray) Version. No effect.

Jim Wilde

Community Expert

Must be something different. My newest Lightroom Classic Version 10.4 doesn't sync with new Lightroom Mobil V. 7.0.0. I am asked to updated my LRc Version otherwise no sync possible. But there is no update available. I have moved yesterday to the newest Mac to OS 12.01(Monteray) Version. No effect.

Be patient. The roll-out of apps which are managed by the Creative Cloud Desktop app is being phased, likely over a few days. Lightroom Classic Version 11.0 started appearing for some users yesterday, so we just have to wait (I haven't received the update yet either).

D

derMueller

Known Participant

There was no need to wait long 🙂 The newest version (V 11.0) arrived today. I have updated and all find well including new cool features.

DdeGannes

Community Expert

How does this decision affect the users of Lightroom (cloud-based) users?

Regards, Denis: iMac 27” mid-2015, macOS 11.7.10 Big Sur; 2TB SSD, 24 GB Ram, GPU 2 GB; LrC 12.5,; Lr 6.5, PS 24.7,; ACR 15.5,; (also Laptop Win 11, ver 24H2, LrC 15.0.1, PS 27.0; ) Camera Oly OM-D E-M1.

Califdan2

Inspiring

Rikk,

Is it that with LrC versions older than 10.4,

a) synching won't work at all no matter what

b) will only sync images that have not used any Radial, Gardient or brush tools, or

c) something else?

Something else?

A

AntónioArtWolf

Participating Frequently

Theres problems with this topic. This Is a general bug In The desktop version. Adobe must Fix This with thousands Of clients.

DdeGannes

Community Expert

Thanks for that update Rikk, this looks like it will take the wind out of the sails of lots of users.

Regards, Denis: iMac 27” mid-2015, macOS 11.7.10 Big Sur; 2TB SSD, 24 GB Ram, GPU 2 GB; LrC 12.5,; Lr 6.5, PS 24.7,; ACR 15.5,; (also Laptop Win 11, ver 24H2, LrC 15.0.1, PS 27.0; ) Camera Oly OM-D E-M1.

A

AntónioArtWolf

Participating Frequently

hello there.

im having the same problem in this topic.

until yesterday everything was working fine with my imac (late 2009) running my LrClassic 9.4 and syncing.

Now it asks me for update to continuing syncing.

not what i expected for this.

not going to buy a new Mac for using lightroom...instead cancel my subscriptio of Adobe CC.

Shame

saml34860165

Participant

So LRC 10.4 is the latest and sync won't work on 9.4? This is only 1 major release behind - why is Adobe not supporting sync for at least 1 version behind?

KR Seals

Community Expert

I'm pretty sure LrC V10.4 will be one version behind effective Tuesday, Oct. 25, 2021.

Ken Seals - Nikon Z 9, Z 8, 14mm-800mm. Computer Win 11 Pro, I7-14700K, 64GB, RTX3070TI. Travel machine: 2021 MacBook Pro M1 MAX 64GB. All Adobe apps.

Rikk Flohr_Photography

Correct answer

The Help Documents on this topic now updated.

To enable syncing of the new Masking features coming in the Photography Org, it is necessary for Lightroom Classic's minimum syncing version to be 10.4. 10.3 and older versions of Lightroom Classic will no longer be able to sync with the cloud.

Please see the updated documents:

https://helpx.adobe.com/lightroom-classic/kb/upgrade-required-syncing-with-lightroom-mobile.html

and

https://helpx.adobe.com/lightroom-classic/kb/sync-faq.html

We apologize for the confusion caused by the delay.

Rikk Flohr: Adobe Photography Org

M

MatteoRizzAuthor

Participating Frequently

thanks Rikk for the reply.

Does this mean that there will be no way to keep an older version of lightroom and continue using LRC 9.4?

AS said before, I cannot upgrade LRC because newer versions need a newwer version of iOS which cannot run on my mac.

Rikk Flohr_Photography

9.4 will continue to function but Syncing will not be available.

Rikk Flohr: Adobe Photography Org

A

AntónioArtWolf

Participating Frequently

Yesterday my lightroom Classic desktop when opening say it cannot sync Before update.
Im running 9.4 im mac (late 2009) and cannot update because my OS high sierra is not supported. Everything Was Working fine until opening yesterday.

can someone help me please?

aprecciate.
thanks

T

Tana Reiff

Known Participant

I have the same problem. This morning when I opened Lightroom Classic and tried to sign in I got the message "upgrade required". However minimum system requirements are Mac OS Mojave, which my computer hardware can't support. I am on Sierra. So I am unable to sync Lightroom unless I get a whole new computer. I had no advance notice and am left hanging here. Lightroom should work on a few earlier OS's such as Sierra. I had two chats and they could find no workarounds. Not happy.

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